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“Outstanding location with a strong customer focus. My daughter and I came to the UPS store on Square Lake Rd. and Telegraph to return a cart to Amazon. To ship it back, required disassembling the entire unit. A member of the team helped me in the disassembly when a few pieces became very challenging. I want to thank Raphael for his help. You’re amazing. Thank you.”
“Outstanding Teamwork and Service!
Whenever I visit this UPS Store, I’m always impressed by how helpful, friendly, and caring the entire team is. The staff shows excellent teamwork—each person is quick to step in and assist whenever needed. I’ve brought in important documents to be printed, and every time I’ve received outstanding service. In particular, Tyler consistently goes above and beyond, and I truly appreciate his expertise. This location is by far the best!”
“It was my first time coming to this location and the tall young man named moe at this ups store did a fantastic job. He actually walked me through all the tech steps for my Amazon return which shocked me because at other ups stores they don’t care about that and just shoo me away. Even when I was waiting in line he was super helpful and professional, I was really impressed!”
8AM - 4:30PM
2431 4th St, Detroit
Shipping Centers
“Phenomenal customer service and incredibly fast turnaround time! They created a retractable banner for our company and it was exactly what we needed. Highly recommend!”
“I stopped by this store a couple weeks ago to ship a large rug and ceramic art pieces to NY. Jason was super helpful at suggesting the most economical way to ship each item and repacked the items so that they arrived in perfect condition. Excellent customer service! He clearly cares about doing the job right. Thank you.”
“Very clean space, the staff is always so kind and helpful with any DHL shipping questions, they also always scan and ship out their packages super quick! I’d definitely recommend!”
“HALLSTARZ is what it says, a one stop shop. As a former employee and Forever Customer ? I haven't met a better family to work for and do business with. Knowledgeable in every area! Health Insurance, Construction, Taxes, Real Estate, Notary, Packages, Drivers Training, Road Test, Banners, Flyers, Faxing, Email/Scans, Obituaries, Biz Cards, Flyers, Labels, TShirts, Keys, and more! Can't forget about 'All My Children' who helps young mother's with diapers, clothing, housing and self care ? Black Owned Family Business?? Please. ✊? Why would I go anywhere else! Nobody is perfect, but Hallstarz is perfect for me! ?”
“Had a wonderful experience here. My phone was messing up and I couldn't find what I needed to to return things. Shahel really took care of me and I appreciate it very much.”
“I had an excellent experience at this UPS store and would strongly advise to a friend. Landon provided great customer service and was a tremendous help in getting my package returned.”
“Everyone at this location is always professional, efficient, and friendly; no exception. It’s actually fun to stop by this store. We are grateful to have them in our neighborhood!!”
“A client requested a 21-page medical report be sent to them by fax so that they could convert the report to PDF format. When I explained the request to Crystal, ATS rep, she advised a better way. Scan the report, save as PDF, and email to client. They loved the solution. Thank you Crystal! Highly recommend their service.”
“Devyani assisted me in shipping an auction item I purchased from DuMochelles auction. The package arrived safely and was well packaged. I will definitely use their services again if the need arises.”
8:30AM - 7PM
3334 Rochester Rd, Troy
Shipping Centers
“I've been meaning to write to say how impressed I am with your staff! They are friendly, patient, and helpful! Everything is so well organized and runs smoothly. I have always had the best service and success sending packages with you. I just sent some packages yesterday and was once again thankful that your staff does their jobs with excellence!”
“Excellent service. If you got to ship something anywhere or send mail locally or long distance they can help you hereBoxes and envelopes and shipping supplies also sold hereThe staff is helpful and informative and know what they are doingFree Parking is available behind the building”
“Lesa ROCKS!! You have an amazing, hard working, efficient & kind Representative working in this place! 1st time returning goods for my mom. Didn’t realize I was suppose to secure packages (4) & put the labels on. She kindly offered to do it for me with a line out the door! Since I had the time & APPRECIATE that you are Open on Sunday, I graciously took it home & did it the way it should have been done ✅ Lesa you RULE! Keep up the great work that you do, it’s very much appreciated! Treat her well UPS!”
“Very professional and the pricing was reasonable compared to others. The driver Marcell was very careful and patient with my fragile items too. Highly recommend.”
“First time here. Pros. Amazing customer service. Plenty of employees so the line moves quickly. They were kind, efficient, and their hours of operation are generous. Cons: parking is challenging. You’ll need to park and walk.”
“I've been using this location for well over three years. Everyone I've interacted with at the front counter is nice, answers all my questions and provides receipts for drop offs when the self-service kiosk is out of paper. I use the kiosk to scan prepaid package labels and leave my scanned boxes at the front desk. They do have a prepaid package bin, but if your boxes are larger, it's best to leave them at the shipping station desk to avoid filling up the bin prematurely. I use this location weekly and will continue to do so.”
“This FedEx location is convenient and easily accessible from the main road. I've been shipping prepaid packages here for more than two years! They have a self service kiosk which makes it easy to scan all my prepaid labels and drop them off at the shipping center desk. The employees at the desk seem friendly and are willing to answer any questions you may have. Ground cut off times are consistent so make sure you drop everything off at 5-5:10 pm M-F if you need it to go out the same day.”
“I love this store they are always fast and have the best attitude not one rude worker in the store alexis is my favorite she always takes care of me when i come in she’s honestly awesome”
“Honestly every time we use Pack & Ship Plus it's brilliant service! Ryan is so professional, help, and always makes it easy (even when shipping internationally).”
“I’ve had nothing but great experiences with wonderful staff! I will always choose this location, despite it being a much further distance from me than many other FedEx locations. By far the best and most helpful experiences I’ve ever had with FedEx have been at this location!”
“This Fedex location went above and beyond to get me my stuff, out the door, and on to my appointment. I believe the specific employees’ name was Sandi, but I’m not sure. She’s awesome! Thank you so much.”
“Had a wonderful experience at this location. The staff is very helpful, especially Duaune. Their help and patience and attitude in getting the customer‘s work done are very positive.”
10AM - 6:30PM
563 W 9 Mile Rd Ste B, Hazel Park
Shipping Centers
“Recently won/bought a small fragile painting (over 100 years old) in a DuMochelles auction. The auction house provided a link to Pak Mail and my experience could not have been more positive. Leonardo & Bob communicated the quote & timing expectations. And the painting package arrived well-packed and beautifully/safely intact!Very recommended!”
“I was greeted almost instantly when I walked in the door with friendly faces. I had a drop off and without being asked the woman came and helped me use the kiosk. I didn’t even see those when I walked in.
This review has taken longer than my time in the store. This was by far the fastest and friendliest FedEx visit. The woman who greeted me was a genuinely kind person and funny!”
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“Thank you for the excellent care and packaging of my families fragile items. All heirlooms from from late granny. The items all arrived today and Everything was intact. I know it wasn't an easy job packaging it all up. THANK YOU SO MUCH.”