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“I attempted to upgrade online about 2 months ago and had a terrible experience. So much so that I delayed the process. On a whim I came into the Auburn Hills location, and Im so glad I did. Ethan was amazing from start to finish. He was extremely pleasant, patient, and very knowledgeable. He made the transition as seamless as possible. I’ll see you in 4 years for the next upgrade. Thank you!”
10AM - 7PM
139 S Telegraph Rd, Pontiac
Mobile Phones
“If most businesses provided customer service like these guys do, the world would be a better place. I've been a customer for at least 7 years for multiple issues - Xboxes, tablets, phones, tech issues to accessories. STILL EXCELLENT!”
“Marcus was friendly, kind and helpful. He set up all 4 of our phones and helped transferring the data. Hospitality what Marcus provided was 5 out of 5. Ask for Marcus.”
“I dropped my phone in a creek and after calling and going to another att store I had no option but to pay 300 bucks for either a replacement or new phone. My mom called this store in Oxford and spoke with Matt who said he could help me get a new phone and not have to pay that much money at all. He was very patient and kept his word and I only paid $43 for a new iPhone 16 when I had a 14 prior. Very very good experience, will talk to Matt for any future issues if needed.”
“Alvin was great! We were not easy customers as we had three new phones to purchase, and transfer from AT&T. He made the process very seamless and was friendly along the way. Great service!”
“My dad and I needed new phones so we headed in to this location. We were immediately greeted by a young man, Fernando. He was SPECTACULAR!! Straight to the point, lowered our phone bill, and set up our new phones within 20 minutes. Made a what seemed as a complicated process ended up being a super simple one. Great experience! Thank you Fernando!!”
“By far the best resource for your cell phone repair needs. Diagnosed and fixed my wife's phone on the spot, plus discounted service and accessory we bought. Highly recommended”
“We went in to port a number from an old carrier to T-Mobile. Matt & Eric both helped us out. They were very knowledgeable about what they were talking about and had great communication.”
“I recently shopped at this location and the experience was great! Andre was extremely helpful, he took care of our needs and we were on our way in minutes. Thank you Andre, you were absolutely Awesome!!”
“Noel was an amazing help! I went from an iPhone to an android and he made the transition so simple for me! He was polite, kind, helpful and sufficient! I was out of there in less than 45 minutes! I highly recommend going into this location if you need a new phone or help with your current one!”
“I had an absolutely excellent experience getting my new iPhone 17 Pro at AT&T. Anthony and Tahsin made the entire process quick, seamless, and incredibly easy from start to finish.
They were professional, assertive, and extremely helpful and they truly tried to help in every way they could. They answered all my questions clearly, walked me through my options without pressure, and made sure everything was set up properly before I left. They made my experience super easy and completely stress-free.
And the 50% off accessories promotion? You can’t sleep on that. They made sure I took full advantage of it, and it ended up being a killer deal. Huge value add.
If you’re going in, ask for Anthony and Tahsin. They know what they’re doing and they take care of their customers.
Highly recommend!”
“RANI IS EXCELLENT!
HE IS THE BEST!
ALWAYS A SMILE ON HIS FACE!
✨️ ✨️ ✨️ ✨️ ✨️
???????
?THANK ?YOU ?FOR ? EVERYTHING ??OZZY??
???????”
“The owner of this Boost Mobile store is kindest and most hardworking Boost employee I've ever met. Very smart and knowledgeable. I will drive past 10 other Boost Mobile stores to go to this place.”
“Wadi and Imran were really helpful and patient with me. I have been scammed out of my account by someone else and Wadi kept me calm and explained everything really well. And walked me through everything and went out of his way to help me call customer service since I am not so tech savvy.”
“Alvin provided outstanding service during our carrier transfer today. He is a highly competent and professional individual. He efficiently assisted both my wife and me in transferring our devices from our previous carrier. Alvin didn't just rush the process; he dedicated the necessary time to ensure all setup and configuration steps were meticulously completed. His dedication and excellent customer service are truly commendable.”
“I was in last week and had a great experience. Donovan was wonderful. He really listened, was super knowledgeable, and was able to help me out upgrading my plan. I will definitely go back for any new phones or plans in the future. Thank you.”
“I had actually left the other Clarkson store to go to this one to get the help I needed and Jayden helped me was very professional and did an excellent job. Even was able to help get a password with an old device because mine was broken. This sounds like a bot comment after reading it but it's not.”
“Great customer service by Colton. Needed a new phone he took the time to get me the best deal and explained everything. Definitely recommend the Clarkston Verizon store.”
“I've gotta give props to the Metro PCS store on 31 W Montcalm in Pontiac. These guys know their stuff! The store's organized, and the staff are really helpful without being pushy.
I walked in not knowing what phone I wanted, but they sorted me out without any hassle. Buying was easy, and they've been quick to help with any questions I've had since.
If you're in the market for a new phone or thinking about switching plans, definitely check these guys out. They're the real deal!”
“Larry The store manager is amazing
He is beyond helpful. He has helped me fix difficulties that I've had. Boost coverage is wonderful. I've never dropped a call.
Thanks, Larry!”
“The team that operates this location and many others are great people. Honest and do the right thing. Genuine old school customer service. Would recommend this place ?”
“Anthony was amazing!! This store never runs out of phones, Anthony got me right with the IPhone 16E for such a good price and they speak English here so I remember you coming here!”
10AM - 7PM
445 Elizabeth Lake Rd, Pontiac
Mobile Phones
“I strongly recommend this place. They’re great at what they do. They have fix my iPhone 11 screen. They explain with very great detail the steps and process they take to fix your device.”
“I had to go in because I dropped my phone on the porch. I had to get a new screen protector and the gentleman that was there was very polite, very understanding.
Very Curtis.
He deserves a raise.. He doesn't deserve 5 stars. He deserves three thousand stars.”
“Awesome store!! Outstanding customer service!! Nef was incredibly helpful and knowledgeable. If I have any phone related needs in the future...I will definitely return and ask for him!!! THANKS FOR ALL YOUR HELP NEF ?”
“Recommend this store 100%, they carry a variety of accessories and dont get me started on the customer service. Alma received me with the biggest smile and was very kind. Happy with my purchase.”
“The store manger Dennis was amazing he helped me switch from Verizon and Xfinity I am now saving over 200 a month with my cellphones Internet and Tv I recommend going to see Dennis at the Waterford location he will save you lots of money and the service was great thank you Att for having employees like Dennis to help me with everything I needed. It was really a true and amazing experience. 5 star service thank you.”
“I promise I will never go to another boost store beside this one the customer service I received was absolutely amazing Claudia and Yeni were a pleasure to work with I’ll be back soon keep up the great work Ladies ❤️❤️❤️”
“supper friendly and very kind !!!!
she made sure my phone had everything i needed even gave me nail polish and a comfy sleepshirt . i believe her name is Karla. she is very patient....”
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“The gentleman that helped me was named Nathaniel. He was very comfortable and very helpful. I think he did a very good job and made me feel very comfortable, and we got it done! I would come to him and Jackson again.”