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“I attempted to upgrade online about 2 months ago and had a terrible experience. So much so that I delayed the process. On a whim I came into the Auburn Hills location, and Im so glad I did. Ethan was amazing from start to finish. He was extremely pleasant, patient, and very knowledgeable. He made the transition as seamless as possible. I’ll see you in 4 years for the next upgrade. Thank you!”
10AM - 7PM
139 S Telegraph Rd, Pontiac
Mobile Phones
“Just watched your TronicsFix episode, what your boy Ronnie did was awesome! IDK if he still works there but that man deserves a raise so he dont have to pimp himself out on Ebay any more!”
“Jaldo and Omar provided truly outstanding customer service! Jaldo even stepped outside to move a cart that was blocking the parking spot. They were knowledgeable about the phones and plans, and showed us ways to lower our bill. They were also willing to stay late (past the 8pm closing time) to allow my phone to continue setting up. I’ve never been so impressed as I was with these gentlemen. Thank you Jaldo and Omar!”
“Michael greeted me as I walked through the door, handled my request promptly and walked me through each step. Unfortunately when I did the survey via text messaging I misread the rating for the first question and responded with a 1 rating. I can assure you Michael deserved a 5 (completely satisfied) and. 5 star rating overall.”
“I went in after my phone’s service would not activate. It took 3 hours of trying everything, but Carla was extremely helpful and got me on my way. Would recommend”
“Such great service! They tried multiple different things to try to save the phone. They ordered and then did the work to try replacing different parts. And because the phone ultimately couldn't be repaired, they still only charged the $35 diagnostic fee. Despite all of the labor, because the phone wasn't fixable, they didn't charge for this!! And during the time they had the phone, they provided quick updates and explained what they wanted to try before they did anything. I was really impressed and would definitely recommend them.”
“Alvin was great! We were not easy customers as we had three new phones to purchase, and transfer from AT&T. He made the process very seamless and was friendly along the way. Great service!”
“Today we came to help switch my Son back to Metro from T-Mobile. We were expecting a hard time switching service but thanks to Evelyn it went super smoothly. She was nice, polite, professional and patient. Definitely deserves a raise for her outstanding performance and dedication to customer service.”
“Absolutely amazing service, wonderful to work with and friendly while we got two phones upgraded. Even extremely patient while the second phone took FOREVER to go through the process of transfering over from the old phone to the new one. Thank you so much”
“I had an absolutely excellent experience getting my new iPhone 17 Pro at AT&T. Anthony and Tahsin made the entire process quick, seamless, and incredibly easy from start to finish.
They were professional, assertive, and extremely helpful and they truly tried to help in every way they could. They answered all my questions clearly, walked me through my options without pressure, and made sure everything was set up properly before I left. They made my experience super easy and completely stress-free.
And the 50% off accessories promotion? You can’t sleep on that. They made sure I took full advantage of it, and it ended up being a killer deal. Huge value add.
If you’re going in, ask for Anthony and Tahsin. They know what they’re doing and they take care of their customers.
Highly recommend!”
“RANI IS EXCELLENT!
HE IS THE BEST!
ALWAYS A SMILE ON HIS FACE!
✨️ ✨️ ✨️ ✨️ ✨️
???????
?THANK ?YOU ?FOR ? EVERYTHING ??OZZY??
???????”
“The owner of this Boost Mobile store is kindest and most hardworking Boost employee I've ever met. Very smart and knowledgeable. I will drive past 10 other Boost Mobile stores to go to this place.”
“Brailyn was super helpful! I needed an upgrade after 7+ years and she helped me to find a phone that felt similar to my old one, and had me in and out of there in well under an hour! Quick, super friendly, 10/10 best experience I’ve had at a phone store!”
“Alvins the best. Hes super nice and polite. I came in with a lobby full of people and he made sure everyone got a hello and ill b right with u. Even thou my thing took a minute, he made sure to help other people while my phone was running thru its stuff. Still super polite and nice to everyone. I drive past other metro stores to come here. Carlos is also awesome. Thanks guys”
“These new devices, IPad, And IPhone 17 E have truly changed my life. Very grateful to the staff and support at the Waterford Store on Highland Road. Special attention to the Store manager Imran.”
“I had actually left the other Clarkson store to go to this one to get the help I needed and Jayden helped me was very professional and did an excellent job. Even was able to help get a password with an old device because mine was broken. This sounds like a bot comment after reading it but it's not.”
“Great customer service by Colton. Needed a new phone he took the time to get me the best deal and explained everything. Definitely recommend the Clarkston Verizon store.”
“I had the best experience with Noail. I came back here and bought a new phone after my first experience with him when he fixed my old phone and showed me the problem with my charging port and he was able to transfer all my information from my all phone!! Highly recommend go see him he will take care of you and your family.”
“I've gotta give props to the Metro PCS store on 31 W Montcalm in Pontiac. These guys know their stuff! The store's organized, and the staff are really helpful without being pushy.
I walked in not knowing what phone I wanted, but they sorted me out without any hassle. Buying was easy, and they've been quick to help with any questions I've had since.
If you're in the market for a new phone or thinking about switching plans, definitely check these guys out. They're the real deal!”
“Liz was amazing. She fixed my problem in no time and assured me she'd take care of it for me when I arrived. Her service was 100% recommended. I'd definitely recommend this store over any other in the area. Save yourself the time”
“Lavonta helped us set up my parents phones, he was very knowledgeable and helpful. We weren't finished when the store closed but he stayed a half hour to help us. Hope the store takes care of his time. Would highly recommend.”
10AM - 7PM
445 Elizabeth Lake Rd, Pontiac
Mobile Phones
“I am not a paying customer, but I was struggling with removing a stripped screw from my PS5 and finding a replacement. They not only gave me a replacement screw, but helped me take out the bad screw as well. Once I need there business I will definitely be returning and love how there mission to help others!”
“Anthony was amazing!! This store never runs out of phones, Anthony got me right with the IPhone 16E for such a good price and they speak English here so I remember you coming here!”
“Recommend this store 100%, they carry a variety of accessories and dont get me started on the customer service. Alma received me with the biggest smile and was very kind. Happy with my purchase.”
“I promise I will never go to another boost store beside this one the customer service I received was absolutely amazing Claudia and Yeni were a pleasure to work with I’ll be back soon keep up the great work Ladies ❤️❤️❤️”
“Dennis at the Waterford store was outstanding
Despite having multiple customers he made sure I was dealt with in a polite but fast way. He also did everything in his power to make sure I had the best possible product on leaving the store
Would recommend ATT to anyone and is one of the reasons I have been with ATT for so long
Ps I also love the WiFi we have from ATT”
“Im so happy we stopped into this ATT location. Daesean took care of several issues we’ve had with our account. He really knows the plans/phones and he was able to explain things to me which I really appreciated. 10/10 recommend”
“supper friendly and very kind !!!!
she made sure my phone had everything i needed even gave me nail polish and a comfy sleepshirt . i believe her name is Karla. she is very patient....”
“I had to go in because I dropped my phone on the porch. I had to get a new screen protector and the gentleman that was there was very polite, very understanding.
Very Curtis.
He deserves a raise.. He doesn't deserve 5 stars. He deserves three thousand stars.”
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“Excellent service was provided by Nathaniel today at the Verizon store on Lapeer Rd. l came into the store due to a phone security problem. He answered all my questions & provided great insight on how to keep my data secured on my phone.”