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“I love this location. They always try to do whatever they can to help out. Brok Is my favorite member there !!! He always make sure I have everything I need when I was confused about repayment and cashiers check. He clarified everything always available to make sure everyone is assisted.”
“Consumers has always felt like and has been a safe fair accessible financial home for me. I've financed two cars and received supportive investment consultations. I'm grateful for their presence in my community.”
“Came into the branch with a few questions. Makayle talked to me about all my questions and she gave me solid answers. She is an amazing member service representative. If I have any more questions I'm sure she will help. Thanks so much!!”
“I needed to shut down my account and start a new one right away as I was almost compromised. Christy at the 9th street was incredibly helpful and had my old account closed, along with new cards and temporary checks in less than an hour.
Scott S”
“I'm not familiar with this credit union as of now... Never been a member.... But since I've been accepted to join as a new member... I can say that I truly appreciate the opportunity to have consumers as my credit union.....”
“My experience at the Portage branch of Blue Ox Credit Union was fantastic! I want to give a huge shout-out to Noelle S., the lending specialist. She was awesome and provided me with incredibly fast and friendly service. I also had the pleasure of working with Jen O. in membership services, and she was so helpful, informative, and friendly. The whole team made the process a breeze. Highly recommend!”
“I’ve been banking with Mercantile for 12 years and It’s always a wonderful experience when I come into Mercantile Bank. The people there are always nice and very helpful.”
“Andrew was very helpful and honest! I really feel like he had my best interest in mind while helping me with my auto loan. I give that experience 5 stars but will be back to rate again after being a member for a few months. :)”
“Went to the downtown Kalamazoo location yesterday and worked with Caitlyn on a couple things and she was amazing! She kept me informed every step of the process and was very helpful. She’s kind and personable and you can tell she loves her job and working with members. Thank you Caitlyn for all your help!”
“Quick, friendly, and easy experience getting a cashier’s check at Consumers Credit Union. The staff was helpful, efficient, and made the process simple. Great customer service!”
“I don't go here but my bf does. When I switch banks it will be here. If you have cash you want to put in your account there ATM's have an option to put actual cash in. If you're a member they also have a coin counter that's free unlike Coin star that charges an insane amount. They also work with you on loans and getting a cc and getting an amount that will work with your debt to income ratio. Every one there's super friendly and also if you pay just 10$ you can put your check in one day early. They also make your debit card in a couple minutes right in the bank you don't have to wait for 1 or 2 weeks also it has a chip. They also can make it so you can't over withdrawal your account especially if your credit is bad I think this is awesome not because my credit is super bad but that's how a lot of banks make a lot of money and they don't care what situation your in this is cool this bank does care.”
9AM - 1PM
4084 W Centre Ave, Portage
Banks
“Staff at this location are always helpful, and today Valerie Kirkwood hit it out of the park! Thanks for being friendly in demeanor along with efficient in answering questions regarding options for my banking needs.”
“The process to get the loan at a good rate was very easy and we have trusted them for a number of years for our car loans and banking needs. We love the banking app to keep us informed on our accounts in real time even when out of town.”
“This local branch has exceptional customer service. Ms. Natalia today answered all of my questions and went out of her way to help. I have always had a great experience with this particular branch--and still try to contact them for answers even though I no longer live in the area. Would highly recommend!”
“Save your self some time and get a mortgage through this place. I spent hours researching for the best interest rates around March 2020. Locked in a rate so low the folks at the title company said it was the lowest rate they’d seen (in a while/ever/this week…I don’t remember exactly) Molly was great to work with.”
“I went in person to Honor Credit Union on Stadium, today, and I had the best experience. Bo, the teller who worked with me was super friendly and helpful. I also met with Anita concerning an auto loan. She also was very friendly and helpful.”
“It’s always a great experience working with Preferred Credit Union. Chris D. in the Loan Dept. was efficient, professional, and a pleasure with which to work.”
“I can’t say enough good things about First National! As a small business owner, they do so many small things differently that make them easy to do business with. Highly recommend!”
“Maddie was so helpful! I had accidentally transferred money the wrong direction online causing my first and only overdraft. I went in the same day to see if I could bring the balance back positive, and not only did she help me and reasure me it would be fine, she waived the fee as well. In and out super quick with a much better outcome than I had expected.”
“Just got off the phone with a gentleman that works there. I was pretty impressed with the way he handled our phone call. He was very professional, polite, nice, and stern on privacy at the same time.Kuddos Diego! I appreciate it.”
9AM - 1PM
6170 W Main St, Kalamazoo
Banks
“Since switching to LMCU from Fifth Third I have had nothing but positive experiences with the company as a whole and especially this branch. I cannot recommend then enough!”
“I recently visited the Consumers Credit Union Downtown Office in Kalamazoo and was thoroughly impressed! The staff there is nothing short of amazing. Everyone was incredibly friendly, helpful, and genuinely seemed to care about my needs as a customer. Their flexibility and willingness to go above and beyond really made my experience exceptional. They efficiently handled my requests and answered all my questions with a smile. It’s refreshing to see such dedicated and personable service. Highly recommend for anyone looking for top-notch banking services with a personal touch!”
“The staff are very attentive and help you to navigate any questions that you may have about your account or know more about loans or mortgages, anything bank they will help you find the answer and with a smile. I'm very happy with my experience with Advia Credit Union and recommend you to become part of the family and find out for yourself the benefits of Advia Credit Union today!”
“Philip Rogster provided exceptional customer service. He was professional, friendly, knowledgeable, and efficient. He made my banking experience easy and pleasant, and I greatly appreciate his help. Arbor Bank is fortunate to have such a dedicated employee.”
“Linda and the whole staff were so professional. They did everything that they could to help. From start to finish the whole team worked to solve my banking needs.”
“Jasmine was incredibly helpful, I have a hard time with my mobile app and she helped me with my payment. Got me back on track and help me start an online account. You cannot find help like this anymore. She is definitely an asset to your corporation. Thank you she deserves a raise!!!”
“I opened my account and took out my first loan 30 years ago with Kalsee Credit Union. They are a Great Credit Union to business with. Awesome service from the tellers, loan officers, managers and customer service reps. They have very good culture and have always been upfront honest and down to earth employees.I recommend people to open an account with them.”
“They greeted my husband with kind and loving respect.... I would recommend this bank to anyone thank you for being so kind hearted and respect to my husband and myself”
“I spoke to Mitchell today (6/1/26). My mother and I had to deal with an emergency situation involving our rent where for whatever reason our landlord (Concord Place Apartments/Edward Rose) made an unauthorized charge to our checking account that made our account almost -$1k. On top of it, we had paid our rent in full 2-3 days early and that payment got returned, so now we got hit with multiple NSF fees. Mitchell was very friendly, understanding, and helpful. He listened to our concerns, helped us freeze our checking account, explained procedures clearly, and made sure our situation was taken care effectively.”
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“Been with F since 2002. Never ever had an issue with the great Folks that work there. The Employees at both Kalamazoo branches are the best you will find anywhere. They rock!”