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9AM - 4PM
7200 Elm Valley Dr, Kalamazoo
Credit Unions
“I’ve been with this bank since they opened back in the late 1990s. They have always been very good. I’ve used other banks for business or having property out of state but I’ve held on to this bank and used it as my main account this whole time. Other banks can’t hold a candle to Consumer’s. Personable, professional, and very trustworthy…you can count on them.”
“When you walk in, you are instantly greeted by a knowledgeable person, ready to guide and provide next steps. I used to be with a bigger bank because I have a wide variety of needs. I've been with this CU for over a year now and I have not stumped them, nor have I ever been disappointed with their solutions. I guess my only regret is that I did not switch to ConsumersCU sooner.”
“Scammers got us, two credit unions, multiple accounts in each! Tristan at the Gull Rd. branch took the time to sit down with us and get everything straightened out. And it took awhile. Thank you Tristan!”
“Smooth home loan process. App made uploading needed documents quick and easy and we could always check the status. Jenna and Renee were so great to work with, and responded quickly to any and all questions we had.”
9AM - 5:30PM
4084 W Centre Ave, Portage
Credit Unions
“Staff at this location are always helpful, and today Valerie Kirkwood hit it out of the park! Thanks for being friendly in demeanor along with efficient in answering questions regarding options for my banking needs.”
“It was very easy to open an account online and then walk in to grab an ATM card. Travis had me download the app and select electronic statements as well as open a 2nd account. Excellent customer service.”
“Christine Spencer helped me get a check cleared this morning. She did it so fast I was impressed, exepically after hearing that it wouldn't be cleared for another 3 weeks. You have genuinely helped me out with one. This is why I continue to bank with blue ox!”
10AM - 1PM 2 - 5PM
148 E Michigan Ave, Kalamazoo
Credit Unions
“Went to the downtown Kalamazoo location yesterday and worked with Caitlyn on a couple things and she was amazing! She kept me informed every step of the process and was very helpful. She’s kind and personable and you can tell she loves her job and working with members. Thank you Caitlyn for all your help!”
“I'm not familiar with this credit union as of now... Never been a member.... But since I've been accepted to join as a new member... I can say that I truly appreciate the opportunity to have consumers as my credit union.....”
“Andrew was very helpful and honest! I really feel like he had my best interest in mind while helping me with my auto loan. I give that experience 5 stars but will be back to rate again after being a member for a few months. :)”
“Save your self some time and get a mortgage through this place. I spent hours researching for the best interest rates around March 2020. Locked in a rate so low the folks at the title company said it was the lowest rate they’d seen (in a while/ever/this week…I don’t remember exactly) Molly was great to work with.”
9AM - 5:30PM
3326 Gull Rd, Kalamazoo
Credit Unions
“LMCU has the. best. people.
I'm already a happy customer, yet I was further impressed by a cold-call rep today. Highly knowledgeable, excellent pitch, yet still a great listener. Truly a genuine pleasure. I'm not even in the market for her offer at this time, but I was hooked by her as a person. I made sure to get her contact info because I WILL reach out to her directly if my situation changes.
I wish all cold-callers could project themselves with that kind of fidelity to their character.
p.s. If she was actually an A.I., then perhaps androids do dream of electric sheep, and LMCU still has the best people.
- ty!”
“Great experience, all my questions where answered and staff had clear understanding of what I was asking and offered me what I needed and wanted. No pushing extras on to it”
“I recently visited the Consumers Credit Union Downtown Office in Kalamazoo and was thoroughly impressed! The staff there is nothing short of amazing. Everyone was incredibly friendly, helpful, and genuinely seemed to care about my needs as a customer. Their flexibility and willingness to go above and beyond really made my experience exceptional. They efficiently handled my requests and answered all my questions with a smile. It’s refreshing to see such dedicated and personable service. Highly recommend for anyone looking for top-notch banking services with a personal touch!”
9AM - 5:30PM
435 S Westnedge Ave, Kalamazoo
Credit Unions
“Best banking experience of my life is at LMCU. And I work at a bank! I do not have products at LMCU, I have a relationship with people. The service and care I receive at the Westnedge branch is outstanding. They make me feel like I am their most important client. Paige at the branch is like a private banker from a family office. Because of how well they take care of me, I will not rate shop or look for another bank. They put me at ease regarding all of our deposits and lending.”
“I have been a proud member of Advia Credit Union for more than 10 years. I highly recommend this Credit Union due to their ease of use and their customer service”
“Earlier this year, I had a circumstance that let me to believe one of my accounts may have been compromised. As it turned out, that did not occur but I do want to recognize three Honor employees who made a difficult and frustrating situation tolerable. Kimberly Nower, Jenny Ritsema and Dan Carpenter. I worked first with Kimberly to whom I reported the potential issue(s). She did everything she could - she provided great customer service and was someone I knew personally. She also referred me to Jenny Ritsema because Kimberly felt that Jenny would be able to provide great security support and she did. Jenny did an amazing job and was wonderfully responsive. Ultimately, to resolve all the items left on the check list, I was introduced to Dan Carpenter who, to this day, still provides assistance when needed on any topic or banking question I have. Dan did a wonderful job above and beyond what one could normally expect even in a potential account security situation. He provided great customer service. Thankfully, the good news is that there were ultimately no security issues and I am confident that the primary reason is due to the quick and thorough efforts of all three Honor employees I had the pleasure of working with and the security precautions they put in place.”
“the staff is always so willing to help and answer all your questions . I have been a member since 2018. I would never ho anywhere else. They are always willing to bend over to help . credit unions are for the people and work with you. I can't say enough.”
“Have been at this credit union for years, the Portage location is my favorite, employees are always pleasant. Opened another account here today, Shay was very professional and answered all of my questions.”
9AM - 5:30PM
6170 W Main St, Kalamazoo
Credit Unions
“The only reason this place isn't getting 5 stars is their policy on no hats. But this review aimed towards Lisa McNeel. I had a pretty bad case of fraud hit my account and I was not having a good time and I was sleep deprived. She was extremely patient, understanding and helped me get through the entire process and one of the other ladies that worked there, helped get my process going faster so I could get home and get to sleep. Lisa is outstanding and extremely helpful. I will gladly go back to this location because of her. Lisa deserves a promotion!”
“I recently joined Honor Credit Union, along with switching over the accounts of our Mother. Jen S. was the contact and angel! The additional effort due to the time sensitive issue was handled professionally and the communication was outstanding.
She made the transition easy, comfortable and was so knowledgeable about meeting our needs. Jen went above and beyond to insure that the process was accurate and that we understood everything. We are so glad we made the switch to be apart of Honor Credit Union.”
“Emily again, was an outstanding employee. Her intelect, and personality are so impresive that I feel very secure , and well treated whenever I go to Arbor. I am a huge fan of Emily.”
“I would like to give a shout out to Desire. She has great customer service and overall just a good person. She’s non judgmental and will do all she can do to try to get you a loan. I just got turned down but it was understandable and I know for a fact she did all she can do. She’s the nicest person I’ve dealt with getting a loan with. Prior years ago she was able to get my credit card limit upped.”
“We needed a vehicle for my daughter before she went back to school in a week. Allie in lending had us through the application, approved, and because we went through a partner dealership, we were able to pick up her new car in less than 3 hours. Great experience and great people at Advia. Thank you!”
“I Have Been With Kalsee Credit Union Since 1982. I Was A Victim Of Everybody's Worst Nightmare! IDENTITY THEIFT! I Had Ordered Checks At My New Address In Comstock & The, Were Stolen From My Mailbox Along With A Cell Phone & Some Jewlery. On 3 Seperate Occasions Mind You. MY ACCOUNT WAS EMPTIED! KALSEE Saved The Day! I Had To Get A New Checking & Savings Account After Having The Same One For Over 35 Years'! I Was Able To Recover My Losses But Still Trying To Take Action When& If We Can Find Out Who They Are!”
“Sense my husband passed, I needed alot of help. I knew nothing about banking. Thank God ~ Amanda Lorenzo has helped me step, by step , on how to get set up. She is a true angel, she's the best!!??”
“Quite possibly the greatest visit to a credit union I've ever had. Prompt service, wonderful inclusive attitude, and I've gotten more done here than any other branch by far!”
“I opened my account and took out my first loan 30 years ago with Kalsee Credit Union. They are a Great Credit Union to business with. Awesome service from the tellers, loan officers, managers and customer service reps. They have very good culture and have always been upfront honest and down to earth employees.I recommend people to open an account with them.”
“Well I need a loan for a truck after I told about mine. I've been with Omni since I was a kid, so I thought I would just try to see if I could get alone through them. I just answered a few questions about the truck I was getting. They sent me an email with all the loan information I had the sign. I did the E sign and in lest then two hours I had my new truck. I came in to get the check and they had it ready to go, talk about no waiting. Thank you all for all your help.
James A Seay”
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“Outstanding Service and Great Banking Experience!
I’ve been banking with Advia Credit Union for a while now, and I couldn’t be happier with their service! From the moment you walk in, you’re greeted with friendly smiles and a welcoming atmosphere. The staff is always professional, knowledgeable, and willing to go the extra mile to help with any questions or financial needs.
What sets Advia apart is their commitment to their members. Their rates are competitive, and they offer a wide range of products, from savings and checking accounts to loans with great terms. The mobile banking app is also super convenient, making it easy to check balances, transfer funds, and deposit checks on the go.
I’ve had nothing but positive experiences, whether visiting a branch or calling customer service. If you’re looking for a reliable and customer-focused credit union, I highly recommend Advia Credit Union!”