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“Scammers got us, two credit unions, multiple accounts in each! Tristan at the Gull Rd. branch took the time to sit down with us and get everything straightened out. And it took awhile. Thank you Tristan!”
“Just opened an account, and while the experience was overall good, there's just a bit too much post-visit communication. Like 5 emails within an hour. Can't it be consolidated to just 1 welcome email?”
9AM - 4PM
7200 Elm Valley Dr, Kalamazoo
Credit Unions
“My experience with Consumers was good. They offer a lot of beneficial resources to help build up wealth. The representative was superior in her presentation answered all my questions and concerns with any hesitation. Very impressive. Looking forward to adding Consumers into my daily business.”
“I love this location. They always try to do whatever they can to help out. Brok Is my favorite member there !!! He always make sure I have everything I need when I was confused about repayment and cashiers check. He clarified everything always available to make sure everyone is assisted.”
“Consumers has always felt like and has been a safe fair accessible financial home for me. I've financed two cars and received supportive investment consultations. I'm grateful for their presence in my community.”
“I needed to shut down my account and start a new one right away as I was almost compromised. Christy at the 9th street was incredibly helpful and had my old account closed, along with new cards and temporary checks in less than an hour.
Scott S”
“I'm not familiar with this credit union as of now... Never been a member.... But since I've been accepted to join as a new member... I can say that I truly appreciate the opportunity to have consumers as my credit union.....”
“Andrew was very helpful and honest! I really feel like he had my best interest in mind while helping me with my auto loan. I give that experience 5 stars but will be back to rate again after being a member for a few months. :)”
“My experience at the Portage branch of Blue Ox Credit Union was fantastic! I want to give a huge shout-out to Noelle S., the lending specialist. She was awesome and provided me with incredibly fast and friendly service. I also had the pleasure of working with Jen O. in membership services, and she was so helpful, informative, and friendly. The whole team made the process a breeze. Highly recommend!”
10AM - 5PM
148 E Michigan Ave, Kalamazoo
Credit Unions
“Went to the downtown Kalamazoo location yesterday and worked with Caitlyn on a couple things and she was amazing! She kept me informed every step of the process and was very helpful. She’s kind and personable and you can tell she loves her job and working with members. Thank you Caitlyn for all your help!”
“The process to get the loan at a good rate was very easy and we have trusted them for a number of years for our car loans and banking needs. We love the banking app to keep us informed on our accounts in real time even when out of town.”
9AM - 5:30PM
4084 W Centre Ave, Portage
Credit Unions
“Staff at this location are always helpful, and today Valerie Kirkwood hit it out of the park! Thanks for being friendly in demeanor along with efficient in answering questions regarding options for my banking needs.”
“I don't go here but my bf does. When I switch banks it will be here. If you have cash you want to put in your account there ATM's have an option to put actual cash in. If you're a member they also have a coin counter that's free unlike Coin star that charges an insane amount. They also work with you on loans and getting a cc and getting an amount that will work with your debt to income ratio. Every one there's super friendly and also if you pay just 10$ you can put your check in one day early. They also make your debit card in a couple minutes right in the bank you don't have to wait for 1 or 2 weeks also it has a chip. They also can make it so you can't over withdrawal your account especially if your credit is bad I think this is awesome not because my credit is super bad but that's how a lot of banks make a lot of money and they don't care what situation your in this is cool this bank does care.”
“Save your self some time and get a mortgage through this place. I spent hours researching for the best interest rates around March 2020. Locked in a rate so low the folks at the title company said it was the lowest rate they’d seen (in a while/ever/this week…I don’t remember exactly) Molly was great to work with.”
“Quick, friendly, and easy experience getting a cashier’s check at Consumers Credit Union. The staff was helpful, efficient, and made the process simple. Great customer service!”
9AM - 5:30PM
3326 Gull Rd, Kalamazoo
Credit Unions
“Tayler has been so kind and helpful figuring things out for me! She exhibited such kindness! I’ve been banking with LMCU for almost 4 years and this is by far the most genuine person that has helped me. Get this girl an award!”
9AM - 5:30PM
435 S Westnedge Ave, Kalamazoo
Credit Unions
“Maddie was so helpful! I had accidentally transferred money the wrong direction online causing my first and only overdraft. I went in the same day to see if I could bring the balance back positive, and not only did she help me and reasure me it would be fine, she waived the fee as well. In and out super quick with a much better outcome than I had expected.”
“It’s always a great experience working with Preferred Credit Union. Chris D. in the Loan Dept. was efficient, professional, and a pleasure with which to work.”
“I went in person to Honor Credit Union on Stadium, today, and I had the best experience. Bo, the teller who worked with me was super friendly and helpful. I also met with Anita concerning an auto loan. She also was very friendly and helpful.”
“I recently visited the Consumers Credit Union Downtown Office in Kalamazoo and was thoroughly impressed! The staff there is nothing short of amazing. Everyone was incredibly friendly, helpful, and genuinely seemed to care about my needs as a customer. Their flexibility and willingness to go above and beyond really made my experience exceptional. They efficiently handled my requests and answered all my questions with a smile. It’s refreshing to see such dedicated and personable service. Highly recommend for anyone looking for top-notch banking services with a personal touch!”
9AM - 5:30PM
6170 W Main St, Kalamazoo
Credit Unions
“Since switching to LMCU from Fifth Third I have had nothing but positive experiences with the company as a whole and especially this branch. I cannot recommend then enough!”
“Philip Rogster provided exceptional customer service. He was professional, friendly, knowledgeable, and efficient. He made my banking experience easy and pleasant, and I greatly appreciate his help. Arbor Bank is fortunate to have such a dedicated employee.”
“The loan process was very easy. Rebecca handled my situation both professionally and with kindness. She made helpful suggestions in what could have been a difficult time.”
“Quite possibly the greatest visit to a credit union I've ever had. Prompt service, wonderful inclusive attitude, and I've gotten more done here than any other branch by far!”
“The staff are very attentive and help you to navigate any questions that you may have about your account or know more about loans or mortgages, anything bank they will help you find the answer and with a smile. I'm very happy with my experience with Advia Credit Union and recommend you to become part of the family and find out for yourself the benefits of Advia Credit Union today!”
“Jasmine was incredibly helpful, I have a hard time with my mobile app and she helped me with my payment. Got me back on track and help me start an online account. You cannot find help like this anymore. She is definitely an asset to your corporation. Thank you she deserves a raise!!!”
“I opened my account and took out my first loan 30 years ago with Kalsee Credit Union. They are a Great Credit Union to business with. Awesome service from the tellers, loan officers, managers and customer service reps. They have very good culture and have always been upfront honest and down to earth employees.I recommend people to open an account with them.”
“I really appreciate Advia’s work and collaboration in the Kalamazoo community. Just attended a marketing conference in their facility on W. main and am grateful they have built a space to share with local organizations. Thank you Advia!”
“I love the energy and the helpfulness within the staff at this location. Thank you to the ladies giving me recommendations for my trip to Chicago! My trip was very fun!”
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“Monica and all the staff went above and beyond to assist our family in navigating some complicated banking transactions after my mother passed away. We are truly grateful for all the hard work, it made things easier during such a difficult time.”