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“Young Manger on duty was very patient, very helpful assisting me in my quest to fix my exhaust problem, it failed, but I'm grateful for his help....didn't get his name but he had blue eyes... thanks, young man”
“Excellent !!! Price and customer service. ???. I have purchased battery's for years. Warranty exchange never a problem. I Recommend their spot whenever possible.”
“5 stars because if you don't find a unique battery anywhere else you may find it here. But other services are expensive. I am afraid if it stays this way they may also go out of business. Please support this business.”
“Lawerence was the smartest man and knowledgeable about all parts for automotive.. very caring and intelligent about what I needed.. having issues with my friends windshield wipers and he helped me get new ones, installed them and fluid.. what a hidden gem this location.. must go to if you need parts for your ride…
Very grateful for great customer service..”
“Keven at the garden city store was Phenomenal five star hill knew a lot about AC conditioners help me out with everything great attitude. I recommend the store to anybody just asked for Kevin.”
“Jack was very helpful today! He was very patient and thorough in answering any and all questions I had. His expertise shows through in the way he talks with the customers. I would feel comfortable coming back anytime to seek out his advice or opinions or to purchase any parts that I would need!”
“Great service. Went way above and beyond to get the part I needed from the warehouse. Also delivered to my truck on the road rather than the shop. Def a great crew!”
“as always, I like O’Reillys auto parts I’ve been going there since they took over Murray’s way back in the day, I had a bad product from a vendor, and they took care of me with a refund corporate check from my troubles, and a friendly smile along the way. This place is the best along with your people always plenty of parking, always a handicap access and a rock.”
“Went into the Royal Oak Michigan store for wiper blades. The fella who helped me was very friendly and helpful. The computer was showing different sizes so he went outside and removed mine. Compared to the recommended ones and found I had the wrong size on the car. He went back out and installed them for me. A fine experience.”
“Stopped in to just get a new cabin and engine air filter. Anna was great! She was approachable, courteous, and overall a great help. O’Reily’s has always been the best around. I’ll be coming back for sure. Thank you Anna!”
“I went in looking for a cheap battery. They gave me a battery for $98. Actually, it was a little cheaper if I brought my old battery back, but they got me in and out. What no problem, great service clean? Environment.”
“Melvin went well out of his way to help my son. My son had nothing but great things to say about Melvin and how he went above and beyond for every customer. Melvin SHOULD Be THE lead Training Associate in CUSTOMER SERVICE for the Entire Company. Thank you Melvin for being the politeness my son needed today! MADE MY DAY!!”
“Actually despite the appearance they did a great job followed up on my order status had the best price for my special order part and carried the parts to my vehicle. Customer service excellence”
“Came in for some wipers, and they went out of their way to help me install them. Sam came out to install the wipers and took time to make sure they were done right.”
“James always goes above and beyond to ensure I am getting the correct and best quality parts for my Cruze. I highly recommend this establishment to anyone looking for great customer service.”
“So my spouse goes to this location. The best thing about this location is the employees they are always friendly and nice and willing to assist you. Most are pretty knowledgeable and if they don't know something they will honestly tell you their not familiar and they'll make a phone call to another store that has someone that may be knowledgeable about it. So what more can you ask for from these employees. Great job!!! ???????”
“In general this is a pretty good auto parts store that has the parts in stock or will get them in a day or so. what I do not like is they claim they turn rotors but every time I try to get rotors turned either the machine is broken or there's tooling missing or the guy isn't in. so either do the work or take the sign out of the window!”
“Same guys always working here, they know their stuff but give off the vibe that they are too bothered to help if you aren't a "car guy". Generally have good stock selection.”
“Kaley FOR PRESIDENT! This lady must have a cape under her collar. I went in and got just what I needed. The store is clean. All of the employees were friendly, however, Kaley was the best. I will be back.”
“Good auto parts store, they pretty much have whatever you, as a backyard mechanic could ever need. And if they don't have it, they can get it.Knowledgeable counter staff!”
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“Very friendly and helpful staff. Very busy location and felt like they were understaffed. Took a lot longer than I thought it would to pick up a pre-ordered part.”