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“ANDY and this location rock..!!!!truck smells like the last person smoked in it ..but that's not their fault...in and out with my rental in 5mins ..Great customer service ..allowed me to park my vehicle in the lot awesome awesome business ?”
“Michael at the Enterprise Rent-A-Car in Troy, Michigan deserves the highest praise for his outstanding customer service and professionalism. From the moment I arrived, he greeted me warmly, took the time to clearly explain the rental options, and made sure I understood every detail before signing anything. He was patient with my questions, walked me through insurance and coverage in a straightforward way, and never made me feel rushed or pressured.”
“The whole team at Enterprise… Tom, Austin and Chris are total professionals!
My experience with Enterprise Lake Orion has been top-notch and recommend. to everybody. Five stars.”
“I've had multiple bad experiences at this location in the past from someone who told me they were the manager. I was forced to use this location again through a dealership and the experience was completely different. Treasure was great! Very friendly and helpful. Another employee that drove me to the vehicle was also great but I didn't catch his name. Hopefully they are under new management and the great service continues.”
“Best rental experience I’ve ever had and it’s 100% because of Brian and Keion (sp?). This dynamic duo went ABOVE AND BEYOND to make sure I was taken care of when picking up the car, while having the car, AND when dropping it off. Both men understand the importance behind great customer service and provide it consistently! Bravo!
Even if you’ve had a bad experience with Enterprise, I’m willing to bet you could give this location a second chance and you would completely change your mind about the brand.”
“I definitely recommend this Enterprise location!! The staff was awesome!! Tanu, Will and Ross were all top notch and went above and beyond customer expectations!! I strongly recommend this Enterprise Car rental location!! Gold stars across the board! The Staff was outstanding!! Sincerely Doug Matthews”
“We've rented from multiple locations. The Romeo location is absolutely amazing. Both Donovan and Justin are great they always call to confirm everything was to my satisfaction and I appreciate that. Great location!”
“This is a very busy location, but professional and each individual is treated with respect, kindness and a smile! Not easy in the service industry! Vehicles are clean, safe and secure!”
“vehicle Thursday had to drive to Florida and Back. Vehicle was very clean. Well maintained, no issues with it at all. The associate Brendan.
Was very helpful.
With the renting and the returning of the vehicle would highly recommend this location?”
“very reliable clean Camry. atual was a friendly and caring associate. the ride was very smooth and comfortable for me and the family. would recommend this to all those that are new in town who are looking for a car for a few days”
“I had an easy and quick deal at Vyletel with Michael, hardest part was picking my color, they even picked me up after I drove it to my wives work for the surprise and drove me back. Kind and courteous and no games. Ill be back sooner than later. BTW its our first VW and we love it!”
“I work for a package delivery company over the last 20 years, Budget has the nicest trucks....highly recommend Budget to my colleagues at work especially around Christmas were our reputation is on the line for speedy service Thank You Budget of Sterling Heights.”
“I rented a pickup truck for thirty days. The truck I was given had a lot of miles on it and I was going on a very long trip. Shannon took over as my rental rep and did an amazing job making things right. Shannon was very professional and sweet. She gave me a few upgrades and a SUV with low miles. It was a game changer and made my trip to Cape Cod a total pleasure! Thanks Shannon, Birmingham Avis is my 1st choice for rental cars…
David Perkins”
“Sam was excellent; super friendly, helpful, and accommodating the whole time. You can tell he really cares about what he does and takes pride in helping customers. I’m sure he’ll have a great future in whatever he decides to do.”
8AM - 6PM
314 E 14 Mile Rd, Madison Heights
Car Rental
“Desmond was wonderful to work with!! Me not knowing the manager special was an electric vehicle which I wasn’t comfortable with.. he offered me an option I liked that was within my budget! Great customer service, highly recommended!”
“Live right down 15 Mile from this Budget and never knew it was here, found them online and made a reservation. Justin, was great he checked me in explained the contract and gave me a pristine ride. I ended up having to extend my rental and Justin made the extension of my rental seamless and easy. Very impressed with the whole experience Justin was friendly and professional and the car was clean and exactly what I needed.”
“My experience with Avis car rental has been all around positive. I would defiantly use them again. The gentlemen that work there are professional and honest! I was blessed by their accommodation toward my circumstances. They were extremely friendly and helpful. I wish for them the very Best!”
“I HAVE BEEN A CUSTOMER OF THIS AVIS FOR THE LAST FOUR YEARS THE STAFF AT THIS LOCATION IS THE BEST VERY PROFESSIONAL AND HELPFUL NEVER HAD A PROBLEM THEY GO BEYOND TO HELP CUSTOMERS I HAVE BEEN THERE WHEN CUSTOMERS HAVE VERBALLY ABUSED THEM EVEN AS FAR AS THREATENING ONE OF THE LADIES THAT WORK THERE I TAKE MY HAT OFF TO THE ENTIRE STAFF THANK YOU FOR ALL YOUR HELP THANK YOU JUSTINE ,TRINA ,CINDY !!!!!✅✅✅✅✅✅”
“Good service.
Didn't appreciate the fact that a customer that pays top $$$ needs to clean out the rental car from a few crumbs on the floor, or Pay a $450 fine!!”
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“Konnor (Brunette) did an excellent job of providing friendly, prompt and customer-oriented service during my recent rental. Konnor arranged for transportation to and from the office, provided complete contact information and kindly printed a rental agreement for me to have in the vehicle. I strongly recommend Konnor for one's rental needs and hope she is available the next time I rent from Enterprise!”