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“I work for a package delivery company over the last 20 years, Budget has the nicest trucks....highly recommend Budget to my colleagues at work especially around Christmas were our reputation is on the line for speedy service Thank You Budget of Sterling Heights.”
“Had to add a driver, picked up a vehical at another location ((hall rd)) worker was snippy and rude, and rude- some locations require each driver to notvonly have their ID but a. Credit/debit card-((not even to cover extra driver cost, just to have it on file apparently)). They easily added a driver were friendly and helpful, would use this location again.”
“I have nothing but positive things to say about this location! Matt Ceci is extremely helpful and 100% made the process of leasing my first VW a breeze. I would highly recommend!”
“Justin and Cyndi were slammed and yet they handled it like the pros they are! We were in and out in less than 15 minutes . This location is a definite 10 stars! Highly recommend for your next vehicle rental.”
“Justin at Avis Budget Rental Car provided some of the best customer service I have experienced in a very long time. It is rare to find someone who is genuinely eager to assist and proactively works to ensure that every customer gets what they need—but that is exactly who Justin is.
What impressed me most was that his exceptional service wasn’t limited to me. I watched him interact with every customer who came in, and he treated each person with patience, professionalism, and genuine care. Everyone seemed to know his name, which speaks volumes about the relationships he has built with customers.
I also called Justin with questions after experiencing an issue with the Avis 360 system. Although customer service ultimately resolved it, Justin was still patient, attentive, and willing to help. He never sounded dismissive or made me feel like I was bothering him.
Justin has phenomenal relationship-building skills and naturally provides the type of white-glove service that businesses strive to deliver. His work ethic and character stood out so much that he is someone I would personally want to hire and create an opportunity for as my own businesses grow.
Avis is extremely fortunate to have him. I understand this location may receive its share of negative reviews, but I can confidently say they are not a reflection of Justin or the outstanding service he provides. He deserves to be recognized, rewarded, and given every opportunity to advance within the company.”
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“The experience was great. I was picked up from the car collision shop, the process of getting checked in was speedy. They were very busy when I arrived but everyone working there was friendly and very composed.”