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“Wrote them for a major concern i had and never got a reply or call back . Last choice moving forward. Hi Avis!! And Yep still nothing ! NEWS flash!! 3 months later I got an email and they returned half of what I left behind in a rental car. New in the box was not returned but what meant most to me was returned. I normally have all my stuff in some kind of backpack or luggage. Lesson learned. Still some good out there..”
“Michael at the Enterprise Rent-A-Car in Troy, Michigan deserves the highest praise for his outstanding customer service and professionalism. From the moment I arrived, he greeted me warmly, took the time to clearly explain the rental options, and made sure I understood every detail before signing anything. He was patient with my questions, walked me through insurance and coverage in a straightforward way, and never made me feel rushed or pressured.”
“Great experience with Enterprise Rent-A-Car Lake Orion. We worked with Brendan, who was courteous, friendly, and professional throughout the process. The location was fast, efficient, and easy to work with. Really appreciated the smooth experience and great customer service.”
“I've had multiple bad experiences at this location in the past from someone who told me they were the manager. I was forced to use this location again through a dealership and the experience was completely different. Treasure was great! Very friendly and helpful. Another employee that drove me to the vehicle was also great but I didn't catch his name. Hopefully they are under new management and the great service continues.”
“Best rental experience I’ve ever had and it’s 100% because of Brian and Keion (sp?). This dynamic duo went ABOVE AND BEYOND to make sure I was taken care of when picking up the car, while having the car, AND when dropping it off. Both men understand the importance behind great customer service and provide it consistently! Bravo!
Even if you’ve had a bad experience with Enterprise, I’m willing to bet you could give this location a second chance and you would completely change your mind about the brand.”
“I definitely recommend this Enterprise location!! The staff was awesome!! Tanu, Will and Ross were all top notch and went above and beyond customer expectations!! I strongly recommend this Enterprise Car rental location!! Gold stars across the board! The Staff was outstanding!! Sincerely Doug Matthews”
“We've rented from multiple locations. The Romeo location is absolutely amazing. Both Donovan and Justin are great they always call to confirm everything was to my satisfaction and I appreciate that. Great location!”
“This is a very busy location, but professional and each individual is treated with respect, kindness and a smile! Not easy in the service industry! Vehicles are clean, safe and secure!”
“vehicle Thursday had to drive to Florida and Back. Vehicle was very clean. Well maintained, no issues with it at all. The associate Brendan.
Was very helpful.
With the renting and the returning of the vehicle would highly recommend this location?”
“very reliable clean Camry. atual was a friendly and caring associate. the ride was very smooth and comfortable for me and the family. would recommend this to all those that are new in town who are looking for a car for a few days”
“I had an easy and quick deal at Vyletel with Michael, hardest part was picking my color, they even picked me up after I drove it to my wives work for the surprise and drove me back. Kind and courteous and no games. Ill be back sooner than later. BTW its our first VW and we love it!”
“I work for a package delivery company over the last 20 years, Budget has the nicest trucks....highly recommend Budget to my colleagues at work especially around Christmas were our reputation is on the line for speedy service Thank You Budget of Sterling Heights.”
“I love the Birmingham Avis location. I rent from here fairly often for business travel. The cars are always clean and reliable. Shannon is the best! Her customer service is always top tier.”
“Sam was excellent; super friendly, helpful, and accommodating the whole time. You can tell he really cares about what he does and takes pride in helping customers. I’m sure he’ll have a great future in whatever he decides to do.”
“A pleasure renting cars from Mr Noor.
He’s honest and has a great upbeat & positive attitude. He goes the extra distance to make sure Avis/Budget offers the best service.”
8AM - 6PM
314 E 14 Mile Rd, Madison Heights
Car Rental
“every worker at this location is so sweet. it’s my third time renting here and i made a mistake with the date, but the lady who helped me still got me into a good rental with no issue.”
“Service was great very happy shea is the bomb. Following 6 days later got a rental car last week thru the uber program before this is dealt with hertz i spent like 30.000 in last 2.5 years with hertz i have to say I picked up a car last week it had grinding brakes then they gave me another back brake light out bad tire headlight had a shortage then I took it to belle tire wherr they called for approval but was told no I had to return it and so I contacted the local office where I picked it up and was told no cars are avail and my payment was due today weds at noon and at 11.08 I get a voice mail saying the card didn't go thru the rental is terminated and il be charged daily now what kind of business are you running .”
“Live right down 15 Mile from this Budget and never knew it was here, found them online and made a reservation. Justin, was great he checked me in explained the contract and gave me a pristine ride. I ended up having to extend my rental and Justin made the extension of my rental seamless and easy. Very impressed with the whole experience Justin was friendly and professional and the car was clean and exactly what I needed.”
“Good service.
Didn't appreciate the fact that a customer that pays top $$$ needs to clean out the rental car from a few crumbs on the floor, or Pay a $450 fine!!”
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“Konnor (Brunette) did an excellent job of providing friendly, prompt and customer-oriented service during my recent rental. Konnor arranged for transportation to and from the office, provided complete contact information and kindly printed a rental agreement for me to have in the vehicle. I strongly recommend Konnor for one's rental needs and hope she is available the next time I rent from Enterprise!”