Furniture Stores in Troy, MI

“First class in showing all products and features of available products. Was an enjoyable experience and I would highly recommend Dave as the sales colleague to work with.”

“Good experience with Bill Ditty in sales. Obviously very experienced people person. Knows his store and his products. Answered questions as they arise and gives room to roam and contemplate while keeping an eye from a distance, always following the customer's lead. The way it should be. No pressure. No disappearance. No locked-in chitchat with coworkers.
I ultimately bought a couch from him. That review to follow when I receive it in a few months.”

“Nancy Pacella was awesome! She provided excellent customer service and was very helpful in selecting our couch. My wife and I would definitely purchase more furniture at this Gorman's and will definitely ask for Nancy.”

“I highly recommend Office Express (OE) for any of your company's renovation and furniture needs. Recently, OE designed and furnished our employee lunchroom. They did a fantastic job, and everyone at our office loves it! Our company continues to work with OE on its furniture needs as our company grows and changes. Thank you OE for all you do and continue to do for us!”

“I Love Lovesac, This legitimately has changed my life! I am so excited to get a lovesac, Logan was a super nice and passionate employee and he helped me find the love of my life: the lovesac. To him, I am forever grateful and indebted.”

“Just made my second purchase there. Last year I got a microwave oven and a large TV and stand via my salesperson Abu. This year I got a reclining sofa through Mr G. They both gave me great service, and the delivery and setup was awesome in both cases.”

“We had a challenging project over the course of many months with numerous changes to cubicle designs and headcount for our office space. Mike and his team were there every step of the way with providing revisions, suggestions, and feedback that resulted in the successful completion of the project. We have two more projects planned with YTI Office Express in the coming year.”

“I've been looking for wall art for my new home for almost a year and couldn't find anything that wasn't super silly or just plain ugly. Well, today I found the perfect framed print at At Home. It's colorful, pretty, and not childish or gaudy. Can't wait to find more art for my bedroom!”

“I love coming here. Alyssa is the designer who helps me anytime I need anything. My clients love the pieces she picks to create the perfect room(s). She is always on top of everything for me, has a great attitude and the best eye for design. I will never go anywhere else solely because of her. Thank you Michigan Design Center and Thank you Alyssa! Well done!”

“I have worked with CAI Designs for the past 15 years and would never use anyone else. Working with Connie was not only fun, but her knowledge and expertise shows in the final product! She designed three of my homes and will be doing the next one! Thank you, Connie and CAI Designs!”

“Editing to add.. Apparently Bill is no longer an owner of Italmoda but is now Italcasa..
going to update my rating to a 5 star from a one star due to owners quick and kind response. Sorry to hear that Bill is still causing them headaches there, and reaking havoc under a new but similar business name. But Bill still refers to his company as Italmoda. I will move the below review to his new name Italcasa. So you might want to give the new owners a chance if you haven't yet!! But the review below is for the onld owner apparently, now working under Italcasa.. I wish them luck in repairing the damage Bill caused under their name. As he is WELL KNOWN in the local interior design businesses for being a scammer ?

Worked with them over the years and received their furniture at our old furniture receiving warehouse. Had issues with collecting payment with nearly every invoice, with Bill literally trying to take off in the parking lot without paying. No longer have the warehouse (wasn't worth the headaches like that and my husband makes great money on his installs) but Bill solicited my husband to do some work for him yesterday and today. He text my husband multiple times over the weekend, and my husband said he'd assist him with disassembling a large shelf or something similar, and promised to pay COD. Well when my husband went to collect yesterday, they refused to pay him the full amount, and basically only paid 50%. My husband went back today, agreeing to work for less, basically because he left his furniture blankets there and wanted them back. Things went south (they had no idea what they were doing.. and that is why they asked for my husband's assistance.. you pay for experience!) and when my husband went to collect his last furniture blanket, Bill stepped on it and refused to let him take it. Seriously petty and childish. Buy your own blankets! A furniture store should have them stocked up!! Since it wasn't worth the fight or headache, my husband just left it and left the site. It is unfortunate that the job was tricky, but if they wanted it done and correctly, they could have had it done. They just weren't willing to pay for the labor. Luckily my husband has plenty of clients to keep him busy (and blankets he doesn't have to steal from other people.. he is ALWAYS prepared), that don't refuse to pay his rate or for his expertise EVERY TIME. I wouldn't support this store, unless you like to support local businesses that screw over their contract laborers and other small businesses. I didn't even want my husband to go back today, but he likes to finish what he starts. Unfortunately for him, the whole project was a mess, and that is a reflection of the person running it. Much better alternatives to shop and support local small businesses, so I'd avoid this one. Just take a look at their other 1 star reviews (this is the norm for most clients I've talked to of theirs, as well as other contractors who refuse to work with them) and keep in mind you can get 100000 5 star reviews from just asking people to give you good reviews on Facebook ?”

“Department store with a wide variety of imported and national products of very good quality and competitive prices, there is also a pharmacy and a very comfortable cafe, ample parking.”

“Absolutely great customer service!! Although they do not answer their phone, it’s alright ! They really went above and beyond to fix a silly mistake to make me a happy customer. Been shopping here since they opened and I always love shopping at this target especially because it’s so large and always has great deals that are just for their location. Exploring this target is the best !”

“This is my first time store experience with Arhaus, Kristin was super helpful and helped us with furniture styles suggestions! I want to express my heartfelt gratitude to Ashley (store manager) at Arhaus for her exceptional customer service and dedication to resolving my concerns. After experiencing repeated delays and miscommunication with the customer service team regarding the repair and replacement of my furniture, Ashley stepped in and took charge of the situation personally.

She was incredibly professional, empathetic, and thorough in addressing every issue I faced. Ashley kept me informed every step of the way, ensured that my concerns were prioritized, and even arranged for the most experienced team to handle the repairs. Her attention to detail and genuine care for her customers made all the difference.

Despite the initial frustrations, Ashley's involvement turned the experience around completely. She went above and beyond to ensure the resolution was handled smoothly and promptly. I truly appreciate her patience, kindness, and commitment to providing excellent service.

If I could give her 10 stars, I absolutely would! Thank you, Ashley, for making sure everything was resolved and for being such a pleasure to work with. Highly recommend reaching out to her if you need assistance at Arhaus!

I also want to apprecite Orelvis from Clark for reassembling our bed, they are super professional!”

“I was shopping for new pillows and candles. Pottery barn has the best natural fabrics a lot Pricey but I work hard and home is my refuge now being a essential worker once hm I just want to shut the world out”

“We went crib shopping today and visited two other well-known stores, but were disappointed to learn they no longer had nursery furniture on the floor for us to see. We ended up making a 30-minute drive to Pottery Barn Kids, where we were greeted by Brian, who turned our entire experience into a beyond positive one.

Brian was knowledgeable, easy to talk to, and showed us all the options that matched our interests. He gave us time and space to browse on our own, so we never felt pressured to make a decision. He also helped us create a baby registry and added the items we were interested in.

Brian truly went above and beyond, and we are so thankful for his help in giving us such a positive experience and memory.”