10AM - 8PM
2554 N Squirrel Rd, Auburn Hills“I had a very good vist today all my question was answered and the advice with my cell phone worked out very well for me. The young man walk me through my phone and explain everything in turns I could understand thank you.”
“I came in with a busted phone, and I left with a brand new phone and a lower monthly payment. John helped me get proper trade-in value for my old iPhone and upgrade to an iPhone 15 Pro, helped with a new phone case and screen protector, and got all of my data transferred over to the new phone promptly.”
9AM - 7PM
424 S Main St, Rochester“Great guy that is willing to go out of bis way to help! We had a stolen iphone and he was able to sell ua a used replacement. Not only did he sell us the phone but he was willing to spend 30 minutes helping is transfer our data over to the new phone, and also provide guidance how to try to locate our old phone or at least ensure it was "locked" and useless to the thief. This place was awesome and I highly recommend!”
“Devin is a true asset to the ATT organization!! I recently lost my mother and was looking to switch the phone and internet service out of her name. It was an emotional task to begin with and I had went to two other Att stores that displayed extreme a lack of providing a basic level of assistance. As a final attempt I called the Birmingham location and Devin took my call and told me he would absolutely help me get the account settled. When I arrived he took the time to apologize for how I was treated at the other two locations and assured me that he would be able to assist. The main take away is that he could tell I was distressed trying to complete this business on behalf of my deceased mother and he was amazingly kind to me. As we spoke while this service was being switched over I mentioned how much I loved Earth, Wind and Fire and he steamed a EWF song for me on the stores music system! I wish I could duplicate his level of service and attention to the smallest detail and put him everywhere I conduct business. Thank you again Devin, you are a rare Gem!!”
“Anthony is great ! Seem to always find the right solution to solve the problems I was having with my phone and not just my phone but tech products as an whole. Definitely recommended!!”
“Excellent, clean, and professional work environment. Staff was friendly and helped me with any questions from my new phone to even setting up autopay on my account. Sales rep Ivan helped me out and made sure my process was fast and easy.”
“Had a great experience with Marty. He helped to lower my phone bill, and made the transition from my iPhone 11 Pro Max to the 15 a seamless process. Very helpful”
“The staff here is very helpful. Rana helped me recover all my info from a old device that nobody else was able to do. I drive all the way from Detroit to come to this store only”
“My car usb to usb-c was giving me a hard time connecting android Auto. I'm glad I went there and got high-quality cable. Seems sturdy and connecting perfectly!”
10AM - 8PM
56637 Van Dyke Ave, Shelby“This was the best experience I ever had at a phone store. truly exceptional thanks to Matt's expertise and professionalism. He was incredibly helpful in assisting me and patiently answered all my questions. He made the entire process smooth and enjoyable. I left the store feeling confident in my purchase and grateful for Matt's top-notch customer service.”
10AM - 8PM
46878 Dequindre Rd, Shelby“Great service! I dropped my phone and broke the actual screen on my IPhone [not just screen saver] I walked in at 5:30 pm and the had my phone fixed that evening! Awesome”
10AM - 7PM
501 W 14 Mile Rd, Madison Heights“Just got my husband and I's phones upgraded by Brad and Royce and they were amazing! They were super helpful, walked us through the process, and made sure we were all set before we left.”
10AM - 8PM
32800 John R Rd, Madison Heights“The agents at this AT&T store are very polite, knowledgeable and customer support oriented. One of them whose name is Nick was just awesome. He answered my questions, helped troubleshoot and resolve the messy device and account issues that I had. Highly recommend this corporate store!”
10AM - 7PM
39533 Mound Rd, Sterling Heights“10/10 - offered quick, effective, intelligent communication. Got me the answer I needed with great customer service. Didn’t beat around the bush or push me into services I didn’t need.”
10AM - 8PM
49 E Maple Rd, Troy“My phone was stolen yesterday and of course I was not happy. Given my situation I was already not happy to begin with, thankfully Justin got me the best deal possible and minimized the financial burden. Service was great and I was finally hooked back up. Thx. Highly recommend”
10AM - 8PM
47085 Van Dyke Ave, Shelby“Today I went here to get an iPhone 15 pro max, I really feel happy and satisfied with the service, the attention and the time that MIKE gave me, his attention was the best, as well as the explanation of the monthly payments, he tried to help me improve my service and that my payment plan is at my comfort! without a doubt the best AT&T store in the area”
10AM - 8PM
3611 W Maple Rd, Bloomfield Hills“I had a very positive experience today with an incredibly patient, transparent, and well spoken and educated employee. I came in having issues with my iPhone and Jawan was very helpful in getting me setup with a new upgrade. He was very thorough in explaining the money saved during my upgrade, and for once, I felt as though I wasn't being taken advantage of when upgrading. I highly recommend anyone having troubles with their mobile device to visit Jawan at Verizon in Crosswinds plaza, he will take care of all your needs!”
“Me and my family came in for a 5 line business account, and boy let me tell you Angelo is the man to go to!!! He got us an amazing deal and after this, I'll never go back to t mobile again!”
10AM - 7PM
6812 Rochester Rd, Troy“Todd and James were extremely helpful. They took the time to help me with my accounts, put the screen protector on my phone, and help me with my voice-mail issue. Great guys!”
10AM - 7PM
65920 Van Dyke Ave, Washington“Rick helped me, he was amazing. I came in to set up a new line, get a new phone, and upgrade my existing phone. Rick was incredible at multitasking, helping me with my multi-faceted needs while also assisting other guests. This is BY FAR the best experience I’ve had in 20 years of phone purchases.”
“This location is hands down the best in the Metro Detroit area. Ray is by far the best, nicest guy and knows what he's doing and takes care of the customer especially me every time I come in!”
10AM - 8PM
48 E 14 Mile Rd, Madison Heights“I went to the Madison Heights location, and Marci helped me out twice, once for my daughters phone ( end of last year) and just yesterday for mine. She went above and beyond on 2 separate occasions and this is the only location I'll be going to, customer service is top tier!!!”
“I had an amazing experience with Ronnie. He waited with me very patiently and provided an excellent solution. I was able to walk out the store with an active phone! Best customer service hands down.”
“Let me just say, that I was a wreck due to my phone completely being dead. I walked in and the gentleman proceeded to help me with my serious issue. My phone had been discontinued and seemed to have many bugs. Long story short, I had to replace my phone with a new one. I wasn't happy about it, but I'm so very thankful that I was able to upgrade to a better model. I brought my mom with her old phone that needed to be transferred to her new phone along with my new phone and dead phone. Well, Ali, was so gracious in helping both of us with our dilemma and he was actually able to repair the problem with my old phone. Our experience at this Metro location was extremely good. Good service, professional and friendly.”
“Thank you, Luke, for the exceptional help. Very helpful and you us got a great deal on phones. Very knowledgeable about what you are doing and very patient. We appreciate everything you did for us”
“They took all the time needed to help get my phone plane fixed it took over an hour. Sam was awesome he got me thru the fix and was patient and very helpful I won't go anywhere else..... they are awesome here”
10AM - 7PM
1101 Walton Blvd. #100, Pontiac“It was about 730pm. I had questions about switching over to criket. There is only a few crickets open after 6pm it seems. This was one of the few locations still open. Mike answered all my questions and was very friendly. Very informative of crickets service. Thankyou!”
10AM - 7PM
619 Auburn Ave, Pontiac“Only one person on site, limited tech knowledge but very nice. To much walk in bill paying traffic interrupting me transaction. The clerks sense of service made it okay to wait.”
“This was fantastic service! There were some issues that arose in the initial order and phones, but Michael at the Walton Blvd RH, MI location worked through everything with patience, hard work, efficiency and great mastery of the process and the steps that were required.He worked hard, not only to get the phones set up and swapped, but to make us as comfortable as possible. He also ensured that all the financial steps were complete and correct.It is good to know that we have capable and attentive assistance nearby should we have an issue or when we need additional devices or accessories.”