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“I went in late, to see what offers were available on new iPads. Hector and Julius took time with me to get me the right product and the right plan... They even looked at my bill, pointed out some things I could change to maintain the same service and lower my monthly payment! Thanks a lot!”
“Mike did a great job helping me replace my daughters broken phone, and even figured out a way for us to have an extra phone at only a minimal cost to our bill. Great people skills.”
8AM - 10PM
27100 Wixom Rd, Novi
Electronics
“This is a very clean, well organized, well lit Target, located very close to Sam's Club off Wixom Road in Novi, MI! Very easy to spot from the road with a big, well lit parking lot! Friendly staff make shopping here a great experience!”
“Had great customer service here from the whole team. The manager Matt was especially helpful. I had an issue with another Verizon store that would not give me the time of day, but Matt went out of his way to help me. Thanks again for the great customer service!”
“I took my mother there to find a printer/scanner that would be easy for her to use and maintain. The first associate I asked clearly knew nothing about printers and was having to check every detail we asked about on our phone. After that, a fantastic associate (I believe the name was Reid?) approached to ask if we needed help and provided loads of information and recommendations on printers.”
“Jen and her associate today were extremely helpful, and genuine and made my day a lot better considering I had to get a new phone. It’s refreshing to just find real people who actually care about their job. I would recommend going in this store to anyone!!”
8AM - 10PM
8043 Challis Rd, Brighton
Electronics
“I had such a great customer service experience with every Target employee I encountered in Target Brighton today, that I wanted to share. You know when you are in a hurry and you end up making your life harder? I needed to grab something in a hurry. The woman at customer service pointed me in the right direction. I hurried off without getting a cart , but of course my item was too heavy tor me to carry! Silas to the rescue! He was clearly busy, but he immediately helped me bring my heavy item to checkout. The cashier helped me to put my item in the cart. Huge thank you to all of you!!”
10AM - 8PM
8712 W Grand River Ave A, Brighton
Electronics
“Edward was very helpful and took his time to figure out the problem with my daughters phone. I went to 3 different t-mobiles they were no help at all just basically sent us away. I am glad now the problem is fixed.”
“I needed a new phone. I told them that I didn't want to spend a ton of money. They steered me in the right direction and I love my new phone. Awesome customer service.”
“This is by far hands down the best metro by t mobile store around! Karl and Paula have the best customer service skills ever. Always there to help me out! Come here for all you're metro needs!”
10AM - 8PM
540 Highland Ave, Milford
Electronics
“I don’t like writing reviews or being asked to do them because most are disingenuous or not helpful, so I’m doing this one on my own accord.
We’ve lived in Milford for 17 years and this store was the only place in town, so we had no choice but to go here. We dealt with it’s unreliable hours, never-the-same employee, ridiculous wait time, and the typical challenges for a family that lacks a lot of tech savvy.
For whatever reason, this store has gone through a remarkable transition and hopefully it remains this way for a long time. Romen runs this store the way you’d want it and it seemed that his partner Colin is cut from the same mold. These guys were super helpful and knowledgeable when it came to our new phone and, more specifically, our entire family plan and account.
Romen was patient with my teenage son and respectful to my concerns with these complex plans. The new phone was not in stock, but we did get sent to our house in a couple days, transferred things at the store; all told, 15 minutes of time total. Thank you for that. There will be more: my 75-year old father-in-law needs some assistance and I am confident Romen (or Colin) will be able to put up with his numerous questions, confusion and will have him leave the store in great order.
Milford needs more business owners/operators like this store. If you want customers, take a page out of the book these guys wrote. Kindness and patience, really simple ingredients.”
“Love this store. Any time I've been here I've received kind and courteous attention. I don't get the negative reviews honestly and wonder if it's competitors? Can't go wrong with the easy parking, fast in and out. I love that I can even grab a sandwich and cold drink next door! Super convenient.”
Open 24 hours
11501 Grand River Ave, Brighton
Electronics
“I had a wonderful experience, both the workers and Mr president were nice. At the entrance the president of seven eleven scared me but i still said hello and fairwell.”
“So I went into this verizon store this past sunday due to my Metro phone completely freezing up in the screen going black. I had been with metro pcs for over ten years now and I was completely done with having to buy a new phone from them every nine months or so. I decided to switch to verizon and I went in this location and had the absolute best experience that I have ever had at a cell phone store! I worked with a gentleman named Chris and I cannot say enough wonderful things about how amazing he was in helping me switch to verizon. I was having so many issues trying to deal with metro pcs giving me my account number and my pin number that I needed to be able to change my phone number, and all my contacts over to my new phone with verizon. Chris was kind enough to sit with me over 3 hours and helped me through every step of the way in switching service providers. I was beyond impressed as well with his intelligence in helping me to be able to switch everything over to my new phone! In addition to working with chris, I also had the pleasure of working with his manager Trey too. Trey was also so kind and patient in assisting me along the process too. They both really stepped up to the plate in trying to help me with the nightmare that I was going through with metro pcs on the phone that kept refusing to give me my account and pin number I needed to be able to keep my phone number. I cannot say enough good things about both Chris and Trey! If you are looking to switch over to verizon, which I would absolutely recommend now. These are the two gentlemen that you should ask for when you go in that store. I will never go anywhere else now but this store from here on out. Thank you both for your really stepping up to help me! Chris really helped to turn a bad situation with my old phone into a great situation with my new phone(which I love)! I very much appreciate how wonderful the experience was. Thank you again guys!!!”
“Honest, friendly and knowledgeable. Jeff took the time to explain some things we may want to consider in the future to avoid further issues. The only issue is you may want to call for an update if you don't hear from them within a few days of dropping off equipment.”
Open 24 hours
9290 Lee Rd, Brighton
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“Couldn’t be a cooler place; from the cool older tech stuff to the awesome guy working there, Jim, it is a great place that I undoubtedly will be coming back too!”