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“Have been at this store several times and Shelby and other staff here have been so helpful! They can always answer questions, provide technical assistance, share phone deals and also sell all the accessories needed. Thank you!”
“Jack was great, he helped me lower my bill while also adding an internet box. Couldn’t be happier with the service, coming from someone who used to work at a phone store.”
“Isiah was hands down Amazing!! I had been getting the run around for almost a week going to other AT&T stores and calling them. I finally went to this location and within less than 45 minutes he was able to completely take care of every issue I had. He was very patient with me and kind. I will defiantly be back if I need to and tell everyone if they need something to go see him!”
“I went into the store stressed after my phone went black from repeated drops. Abdul set me up with a new phone, didn't let me leave until my phone was set up properly. It was having trouble connecting so he had to call customer service. It was taking a while but he reassured me that he wasn't leaving until my phone was fixed. His shift was over, but he stayed over to help. Great customer service!”
“Came in with an issue with service unrelated to the store and Taylor and her fellow associates took time out of their busy evening to successfully help me out. Much appreciated and recommended.”
“Spoke to Travis yesterday, after a very frustrating encounter attempting to diagnose a problem, and he was so very nice over the phone, and assured me, how he could help, encouraging me to come see him the next day. Arrived the next day, he was out for a few minutes, and I was left with Corbin. Wow! Amazing experience, this guy was so down to earth, and so helpful, and he had everything figured out perfectly before I walked out the door. Great place. Great people. Thank you. 😀”
“Filiberto was amazing! Helped get me in and out the store fast. He also recommended a good case and screen protector for my 9 year olds phone! Great costumer service”
“I switched over to T-Mobile. My mobile expert, Britney H. walked me through the process and answered all my questions. I couldn’t be happier with her kind service and knowledge.”
“I WAS a Verizon customer until I met Candice, she is so smart. Offered me a great deal! Cut my phone bill in half AND MORE! I'm so glad I stopped in. Great friendly service.”
“I had a very helpful and knowledgeable gentleman get me set up with a new phone today. He found exactly what I was looking for and transferred all my contacts and apps over by the time I walked out the door. I've had Cricket for a least 10 years now and have not had any issues. I'm sorry I didnt get the guy's name, but he provided A-1 service!”
“Over the years of having cell phone service I have seen it all and experienced it all. I now have AT&T and I have experienced the most amazing service at the Alpine location!!!! I have worked with every member working there and they all have been so helpful BUT if you get the chance to work with JESSIE I absolutely recommend doing so. She goes above and beyond every single time for you. She knows what she's doing also. So ask for JESSIE if you want to experience the most amazing customer service!!!!!”
“Very pleasant service from the employees who are helpful and honest. Cricket has a price that can’t be beat for cell service & I’ve never been anywhere where I don’t get service that other people do. Customer of 9 years and will continue to be.”
“I was helped by two fellas, the regional store manager Duane and a man named Ali from the Houston location. These guys were extremely helpful and very knowledgeable on helping us save the most we could. I could tell they weren’t trying to screw me over but they were honest on the best price for my budget. Both of those guys deserve a big raise! I was blown away by the support received from the both of them
Thank you Duane and Ali!”
“I was in with my husband today. Everyone was very nice and even though we were just looking (mostly him lol) at least 5 employees approached me to see if I needed assistance. This is fantastic customer service! I work in retail and I was really impressed!”
“The staff is very knowledgeable and willing to help you get the best deal. We have been Verizon customers for years, and have never had any issues with their service.”
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“Filiberto is the best! Very helpful and professional. Did a great job! Gotta be honest I was bummed all the locations close to my house have closed and I had to travel an hour to a store. Filiberto made me glad I made the drive!”