“Sage,
Very cool and professional. Great customer service. At the same time Sage & Olivia helped my son find some really nice things to wear.
Not pushy at all, just all around a great experience. My son purchased a few pair of pants and a really nice jacket... Thanks again 👍”
“Recently one of my ship to store order was sent to Macy's Southland store in error. It would have taken me over an hour each way to drive to this store to pick up the order. I was able to reorder one item in my order while the other item in the order was sold out. I contacted the store and left a message with the contact I was given, Elizabeth (Administration office?). Elizabeth called me back the same day and was very pleasant. She went above and beyond to ensure I would get my order. I received my order today. Thank you Elizabeth and the Macy Southland team!!”
“This seems like a good place to shop I went into return an item that I had ordered. It seemed like they got through the big customer service line pretty quickly.”
“Excellent experience! They did not have my shoe size in stock, they promised they would have it in for me within a couple days. They called me and they had what I wanted along with several other pairs for me to choose from. Will definitely recommend and go back again.”
“I had a hiccup with an online order and had to go back to the store more than once. Eric took great care in making sure everything was just right. In terms of customer service he definitely went above and beyond. Thank you so much!”
“Tracy was fantastic. She was pleasant, welcoming, and always had a smile on her face. She made me feel comfortable from the start and walked me through every step of the process, making everything easy to understand. She was an absolute joy to work with, and I truly appreciated her professionalism, kindness, and outstanding customer service.”
“Clarence was AMAZINGGG at this southgate location today.
He took his time to help put together outfits that match and felt happy with. He has amazing taste, he deserves a promotion if he’s not already promoted!!!!!”
“Hot Topic is a fun and energetic store for teenagers and young adults who enjoy expressing themselves through fashion, music, and pop culture. The style is bold, creative, and sometimes completely outrageous — which is exactly what makes the shopping experience so entertaining. From graphic band tees and anime collections to accessories, jewelry, and alternative fashion, there’s always something interesting to discover.
The T-shirt selection is especially impressive, with a huge variety of designs covering music, gaming, movies, and trending characters. The displays are colorful and eye-catching, and the store has a lively atmosphere that feels exciting the moment you walk in. It’s the perfect place to experiment with your style, pick up unique gifts, or simply browse for fun. Even if you don’t buy anything, it’s one of those stores that’s entertaining just to explore.”
“Love this place. Usually the staff is nice. Some times the staff is a little less than attentive. But the prices, the selection, the styles makes up for it. If you don't mind uncaring teen staff who don't really want to help and have a good sense of what you want and what looks good on you; I can't stress enough that you should go here.”
11AM - 7PM
23000 Eureka Rd, Taylor
Mens Clothing
“I was having such a rough day trying to find jeans long enough, feeling discouraged I came to buckle as my last stop. Already overwhelmed with the amount of jeans and sizes the had, Natalia came over and IMMEDIATELY started helping me and asking me what I was looking for. I explained what I wanted, and the next thing I know she was grabbing pairs from all around the store for me to try on. Meanwhile she was also helping/cashing out other customers as well. What an awesome gal!!! Thank you Natalia!”
“I was greeted by Jakob kindly, and he helped me pick out the perfect present for my twin brother. He was super patient while I was calling my grouchy brother to ask him his shoe size. I low key looked at Jakob’s feet for reference and it turns out that they were the same size ?. Thank you very much you made the anxieties of getting presents for boys easier.”
“Each time we have visited this location, everyone is so incredibly helpful! In addition to the specialized sizes, the personalized fitting makes the experience of buying a suit painless and easy. It’s absolutely worth the price to be able to try stuff on, and they can order anything as well.”