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“Gio was absolutely fantastic to work with! From the moment we started, he was professional, knowledgeable, and genuinely committed to helping me find exactly what I needed. He took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free.
What really stood out was his attention to detail and how much he truly cared about making sure I was happy with my purchase. Great customer service like this is hard to find. If you have the chance to work with Gio, you’re in great hands. Highly recommend!
:) great Job !!!!”
“I have to say that Jake and Peter we so very helpful. Jake helped me open my account with new phone and watch. Both guys are really knowledgeable and took the time to really help me understand my new devices.”
“Went there yesterday morning, in and out in 20, maybe 25 minutes, replaced the screen on my iphone 11 for pretty cheap, and its been working great so far. Definitely recommend, very friendly also.”
“All the reviews are true! In a time where good customer service is hard to come by, the service was excellent. Very nice, welcomed me when I came in, quick service and built rapport while he finished up my phone. The price was very affordable and I was able to get a screen protector and case. This is your go to place! Thanks again!”
“My family switched over and I decided to come see what the fiber internet was about. Ryian was very pleasant to work with and patient with me. I left wowway and boy am I happy with these savings and better internet.
Thanks ryian”
“By far the best resource for your cell phone repair needs. Diagnosed and fixed my wife's phone on the spot, plus discounted service and accessory we bought. Highly recommended”
“Brandon Dell was a pleasure to work with and would recommend this store to anyone looking to get a new phone or make a switch. We switched one line over from another carrier and created a new account for an additional line with Brandon who made it a breeze. He was very personable and helpful in every way during our exchanges from the quote we received initially to the time we walked out with our new phones. Jesse was also very helpful and courteous of our time. We cannot say enough positive things about Brandon as a representative and this store in general. Thanks for all the help and this will be our new AT&T store moving forward!”
“Helped pull out a charger that broke off in my phone for free. They are super nice and knowledgeable people here. I 10/10 recommend. I got my screen fixed also here and they did a phenomenal job. Thanks !!!”
“My son and I switched carriers and bought new phones recently. We came to this store and our experience was great! OJ is a great asset to this branch. He was very kind and helpful! I highly recommend them! Thanks for a smooth transition!”
“The only reason this store is getting 5 stars is because of Tim. He doesn't normally work at this location but he was an absolute joy to deal with. Answered all of our questions no matter how small. The normal guys that work here are the reason I don't come to this location but Tim went above and beyond for us. 10/10 give Tim a raise”
“Switched from T-Mobil to AT&T with Nathan and paid off T-Mobile phone which AT&T is reimbursing, got a free 17 pro max and saved $30 a month on unlimited all. Happy with the change and the service!”
“Best store and service in year's! Extremely knowledgeable and well stocked with products needed! Jet was very patient, kind, and willing to answer any and all questions we had, thank you for your great customer service and making it fun!”
“Great people! Very helpful and fun to work with.
John took my stress level down several notches. My phone had an app that was causing problems. John cleaned it up for me!! He was great. ATT for the win!!”
“Lucian is a TRUE breath of fresh air, amidst this lackluster , he was certain Boost, where a great guy was there then turned it over to a very bad guy, who wouldn't bad guy as far as customer service, It didn't take me long to switch over to Boost. Lucian truly stands out as a model example of customer service, he was very kind, always informs ppl of how things where things how things are going, and modest as well, then he informed me that he only wants him he only works there 2 days a month!! He's too humble of a guy to say more but it's the first time I've been there, so I can't compare him to others who work there and I don't him personally ,but I was happy to have accidentally come on one of his days , I want Lucian to get special recognition for how he treated me , another Spanish guy ,and and another older gentleman , I pay attention to detail...and I could go on - but I'll leave it there - outstanding !!! 5 stars all the way!!”
“I lost my phone and didn't know what I was going to do. Thankfully I made it to the Verizon store just before closing. Thank you Izal, you saved me from freaking out. Thank you not only for transferring my phone number to another phone but helping with my watch and my tablet. Thank you for EVERYTHING you did and for staying past closing to assure I wasn't left without a phone. You're a true ROCK STAR!”
“Hassan is a big boss. Dont go to anyone else. This guy will get you right!!!
Honestly this guy has the most patience, I’ve never seen a salesperson so calm and collective under a stressed environment. He did a great job getting everyone in and out the store in a super timely fashion.
Thanks, Hassan!”
“Anthony and the other guys were a great help! They helped my family and I understand our deal and told us what we needed. Overall, would recommend. Fast and helpful environment.”
“Came by this morning to pick up my new upgrade. I was met with the store associate who was on his own, and did a phenomenal job with setting my account up with my new phone. He was very friendly, knowledgeable, and helpful. He offered to set up my new device for me, but I declined since I'm a tech geek; it was a breeze. He let me know of the current deals offered, and was able to multi task as another customer came in. He's definitely an associate I hope to see in the future as he's the perfect fit for the job. He said it was his first time doing an online pick up order, but it didn't even delay him in setting up and getting my account updated. I wouldn't be surprised to see him warm a promotion in his future with his knowledge and skills he already acquired. I'm definitely glad I chose this store to pick up my device! If I ever need supplies or upgrades, I'll be coming back here. ? Also loving the Samsung Ultra? Thank you so much!!?”
“There was a very nice lady who waited on me and they were very kind and nice it was a good experience. I would definitely buy a phone there again and it's a good place to go get a phone and I went to the 13 Mile and John r location and make yourself very nice sheet fire and beyond to help me it was a little time consuming but that's not her fault it's just part of setting up a phone you know so I would definitely recommend to go there yes.”
“Stopped into the 26 and Vandyke location to swap out my iPhone for a new 17 Pro. Edson was very personable and a pleasure to talk to while he helped me transfer my phone over. Great service here and super quick. I would highly recommend using this location. Ask for Edson!!”
“Louis and Antonio were so sweet!! Well mannered gentleman and they took care of my family and I so well. Phone stores are always a drag but they were so patient. Best phone store experience! Thanks guys!!”
“Ardewan gave me the best experience he helped me reset my email password and sign up for internet and explained everything perfectly he definitely deserves a promotion or something.”
“I had to upgrade from my IPhone 12 mini I had for 4 years because the battery was shot. I had no clue how to go about it. Shaneka waited on me and helped me decide on a new phone which I picked an IPhone 16. She did the phone transfer and activation for me while I waited. She was very patient, kind and helpful. I am very grateful for her prompt, excellent service.”
“Justin is the best I wish I could give him more than five stars… best customer service this metro is the best one yet so glad I found this metro.. forever grateful for Justin an all his help! ?”
“We were in the area from out of town and my husbands phone stoped working. We were waiting on by Sam. He was wonderful. He found the issue right away. He was very careful and asked lots of questions to help him find the issue. Unfortunately he was not able to fix it and we had to get him another phone. Sam was very helpful and asked what his needs were and he was able to pick a new phone. I was even able to get my phone screen repaired there. All for a very good price. The service and knowledge of the staff is wonderful . We will definitely return if in the area if we need phone help.”
“Location: Hall Road & Schoehenerr
Aminul was amazing, very professional, personable, efficient and helpful. Gave me a bunch of options and was transparent and ultimately left a happy customer with a new iPhone 17 pro upgraded from my 15pro and wasn't inconvenienced in my day.”
“Simon was excellent to work with—very helpful, knowledgeable, and professional throughout the entire experience. He provided outstanding customer service and made everything easy. Highly recommend!”
“I was in last week and had a great experience. Donovan was wonderful. He really listened, was super knowledgeable, and was able to help me out upgrading my plan. I will definitely go back for any new phones or plans in the future. Thank you.”
“Jacob led me through the most difficult day and landed me with a different phone for half the price. He taught me how to use it and everything. Such a great store, will be back again!!”
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“Will is the man! I'm not exaggerating when I say that his knowledge and persistence when helping me solve an issue with Cricket customer service saved me hours of time and hundreds of dollars. Frankly I may have left Cricket Wireless entirely if I hadn't been lucky enough to deal with a pro like Will. It's worth noting that while working with me he managed to also talk a guy into joining Cricket and hooked him up with a new phone. Take care of this man. He would excel at anything he did because he has work ethic!”