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“Jake is the best! He went above and beyond to solve my cellphone and home internet needs. Excellent service—highly recommend visiting this store and asking for Jake!”
“i came in looking to upgrade my phone and a new ipad, Angelina was extremely helpful. She offered different plans to fit for my pricing and even complemented my outfit she was just a doll.”
“Went there yesterday morning, in and out in 20, maybe 25 minutes, replaced the screen on my iphone 11 for pretty cheap, and its been working great so far. Definitely recommend, very friendly also.”
“All the reviews are true! In a time where good customer service is hard to come by, the service was excellent. Very nice, welcomed me when I came in, quick service and built rapport while he finished up my phone. The price was very affordable and I was able to get a screen protector and case. This is your go to place! Thanks again!”
“My family switched over and I decided to come see what the fiber internet was about. Ryian was very pleasant to work with and patient with me. I left wowway and boy am I happy with these savings and better internet.
Thanks ryian”
“Walked in yesterday on Fathers Day cause my son had lost his phone while on vacation. Not only did Veronica help us out in getting him a new phone but she also worked soo hard on saving us $$ on our bill!! She went above&beyond what I ever experienced!! She even wrote everything down for me& walked out with a new tablet,phone& watch… it’s people like her that truly can turn someone’s day around!! Thanks again for all help Veronica!!! This location will be my forever AT&T shop!!!”
“By far the best resource for your cell phone repair needs. Diagnosed and fixed my wife's phone on the spot, plus discounted service and accessory we bought. Highly recommended”
“Rutger was patient to address my need. Initially I felt hopeless about my circumstances but Rutger was so kind to listen n understand my need. Rutger went above & beyond even giving my sons a better deal. Thank you so much Rutger. May your tribe increase. Keep up the good work . God richly bless you & your family.”
“Joe B has amazing customer service! He was very helpful and knowledgeable on products. I was in and out within 45 min. I did a upgrade and I totally recommend this location!”
“Helped pull out a charger that broke off in my phone for free. They are super nice and knowledgeable people here. I 10/10 recommend. I got my screen fixed also here and they did a phenomenal job. Thanks !!!”
“My son and I switched carriers and bought new phones recently. We came to this store and our experience was great! OJ is a great asset to this branch. He was very kind and helpful! I highly recommend them! Thanks for a smooth transition!”
“Best store and service in year's! Extremely knowledgeable and well stocked with products needed! Jet was very patient, kind, and willing to answer any and all questions we had, thank you for your great customer service and making it fun!”
“I went in to get a new phone and Joseph Hanna hooked me up with everything new got my phone and on my way in less than 30 min I love Metro if you go anywhere else you are getting ripped off big time thanks again”
“My boyfriend and I came in to get his phone upgraded & left out with much more!! Moe helped us & He is very polite, thorough, & helpful. We really appreciated his service! He is an amazing employee.”
“The last 10 years I have been going to this Metro PCS. I trust Greg to be straight & honest with me. Every time I walk in he remembers me, doesn't matter if its been 4 years. We got new phones this last week & as always is so patient. He was busy & still talked to everyone & remembered other people as well as they walked in. I go here because metro is a good deal and Greg period.”
“Louis is very knowledgeable, polite, professional, and customer focused. He made our trip to this Verizon location very enjoyable. I highly recommend stopping by and asking for his help.”
“Lucian is a TRUE breath of fresh air, amidst this lackluster , he was certain Boost, where a great guy was there then turned it over to a very bad guy, who wouldn't bad guy as far as customer service, It didn't take me long to switch over to Boost. Lucian truly stands out as a model example of customer service, he was very kind, always informs ppl of how things where things how things are going, and modest as well, then he informed me that he only wants him he only works there 2 days a month!! He's too humble of a guy to say more but it's the first time I've been there, so I can't compare him to others who work there and I don't him personally ,but I was happy to have accidentally come on one of his days , I want Lucian to get special recognition for how he treated me , another Spanish guy ,and and another older gentleman , I pay attention to detail...and I could go on - but I'll leave it there - outstanding !!! 5 stars all the way!!”
“Best phone franchise owner there is . Mr Steve Jarbo . He has been my personal phone go to guy for the past 25 years . I will always stay with AT&T because Steve works for your company and is very knowledgeable and patient with all his customers . I’ve seen him at work numerous times over the decades and he is an amazing guy .”
“Hassan is a big boss. Dont go to anyone else. This guy will get you right!!!
Honestly this guy has the most patience, I’ve never seen a salesperson so calm and collective under a stressed environment. He did a great job getting everyone in and out the store in a super timely fashion.
Thanks, Hassan!”
“10/10 - offered quick, effective, intelligent communication. Got me the answer I needed with great customer service. Didn’t beat around the bush or push me into services I didn’t need.”
“Stopped into the 26 and Vandyke location to swap out my iPhone for a new 17 Pro. Edson was very personable and a pleasure to talk to while he helped me transfer my phone over. Great service here and super quick. I would highly recommend using this location. Ask for Edson!!”
“My 3rd experience with AJ just gets better and better. I text he answers with where he’s at for the day and I come see AJ ONLY! he saves me money and offers me products that I actually need! Thank god for AJ!”
“I was having problems with my modem, and my usual Metro Store was closed. My next door neighbor also needed something. The person working the counter was quite knowledgeable, and was able to provide myself and my neighbor deals on our modems. On the sales receipt it gives the name "Benignity". I will probably start doing all the business with my Metro account at this location.”
“We were in the area from out of town and my husbands phone stoped working. We were waiting on by Sam. He was wonderful. He found the issue right away. He was very careful and asked lots of questions to help him find the issue. Unfortunately he was not able to fix it and we had to get him another phone. Sam was very helpful and asked what his needs were and he was able to pick a new phone. I was even able to get my phone screen repaired there. All for a very good price. The service and knowledge of the staff is wonderful . We will definitely return if in the area if we need phone help.”
“Shantrice is an angel on earth. I came in after losing my phone and expecting to have to pay hundreds of dollars. She went above and beyond to take care of me and I am so thankful! You guys will have my business from here on out. Thank you!! ”
“Honestly I’ve been coming to this place for a couple of years since I always break my phone. I love the 2 guys there , they are so nice and reasonable prices. Highly recommend :)”
“Jacob led me through the most difficult day and landed me with a different phone for half the price. He taught me how to use it and everything. Such a great store, will be back again!!”
“A 10 star rating goes out to Julie at 13655 Hall Rd Shelby Twp Mi. for outstanding Customer service. She navigated through our issues seemingly effortless. Whereas two other AT&T locations were unable to manage the tasks at hand. Saved us money as well with Senior pricing and upgraded our internet service at a cheaper rate. Please give this kind, deserving Lady a raise !!!”
“My phone the S22 was very broken and I was worried I would have to spend so much money to either get it fixed or to trade it in. The worker at this location, John. Is a god send. He helped me with all of it and I only ended up spending $60 instead of the $288 that I would have to to fix it or if i had gone to a diffrent store. Thank you so much to John and this store. This will be the only one I go to from now on.”
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“Will is the man! I'm not exaggerating when I say that his knowledge and persistence when helping me solve an issue with Cricket customer service saved me hours of time and hundreds of dollars. Frankly I may have left Cricket Wireless entirely if I hadn't been lucky enough to deal with a pro like Will. It's worth noting that while working with me he managed to also talk a guy into joining Cricket and hooked him up with a new phone. Take care of this man. He would excel at anything he did because he has work ethic!”