“I arrived at the Verizon store on Middlebelt in Livonoa. I had a sales person representative Briana who was the absolute best and taking her time and understanding my issues, she took her time and went through all the steps and assured me that it was not the customary reaction from this company again thank you so much for having such a good person.”
“Amazing service & super fast!
He fix to me 3 iPhone Cracked screen for my kids second day i received My kids was happy . phone works perfectly now. very kind, honest, and professional. Highly recommend!”
“Used impact audio for my court ordered interlock device they were very helpful and made everything quick and easy to understand calibrations are in and out I would highly recommend impact audio and accessories”
“Of i could give it 100 stars i would, they bring the honesty, and thoughtfulness into an industry that would usually just uncharge the hell out of you. Steve a very amazing guy upgraded my s21 i got 2 weeks prior because it was faulty to a s23 for free”
“I had to replace my phone. I went to this store to check my options. I was quickly greeted by Damonte. He was very helpful & I left with a new phone, case & screen guard. He had a pleasant personality & I would say go see Damonte if it is time to upgrade.”
“Dillon fixed my phone in 20 minutes! I didn’t even know that was possible. My phone looks brand new now and it works perfectly. 10/10 customer service, thanks Dillon!”
“Nicole is amazing. She fixed my phone. It was going straight to voicemail. She set all of my settings back to the original ones she has amazing customer service Very friendly very helpful, If you ever need anything, please come and see her , If I could give her a 10, I would”
“The store manager, Cheema, was incredibly helpful when I came in with an issue I didn't expect them to be able to assist with. He was very patient and kind--I'm thankful for folks like him! 10/10 customer service!”
“We were extremely satisfied with the assistance we got at AT&T. Patiently and carefully we were assisted to our satisfaction at S Lyon east. Great associate service.”
“Evan was the epitome of EXCELLENT customer service. Working for the president of a Fortune 40 company, if groomed correctly, I can honestly say he will definitely be an asset to your future.”
“Zedrick was extremely knowledgeable and helpful with upgrading my devices. His playlist is phenomenal and had me singing and dancing the entire visit! I will definitely choose this location the next time I need to visit an AT&T store.”
“Dylan was awesome and very helpful. Was able to help me upgrade to my new iPhone 17 pro max, which I love.
Thanks again Dylan for throwing out my “plastic” protection screen for me ?.”
“I cannot say enough good things about Kaitlin Kelly, store manager at the commerce location.
My husband and I were in the middle of having new fiber installed when a third-party company, who we thought were directly with AT&T came to our door and convinced us to upgrade our phones and transfer our service from Verizon to AT&T. Unfortunately, we later found out they were not directly with AT&T, and what we had been promised did not align with reality. We were facing an extremely high bill and a very stressful situation.
That’s when Kaitlin stepped in.
She went above and beyond to review everything, explain our options clearly, and fix the mess that had been created. She was honest, transparent, and incredibly thorough. She took the time to make sure we understood exactly what was happening and worked quickly to get us back up and running. Most importantly, she saved us from what would have been a significant financial hardship.
If you’re looking for someone who is knowledgeable, trustworthy, and truly willing to go the extra mile for her customers, Kaitlin is absolutely the person to work with. We are beyond grateful for her help and dedication.
Thank you, Kaitlin!”
“Very good and professional
Also friendly customer service
I'll be definitely coming back here again
Gets down to details and same day fix gotta love that as well.
I Highly Recommend this place of business”
“Joseph is incredibly dedicated to customer service. We had problems switching to Verizon . Joseph made it all work! We walked out grateful we got a skilled, proficient, friendly associate!”
“I had such a wonderful experience working with Natalie at Verizon! She is truly exceptional at what she does. From the moment I walked in, she was friendly, welcoming, and incredibly helpful.
Natalie is extremely knowledgeable... she really knows her stuff. She was able to answer all of my questions clearly and confidently, and I felt completely taken care of throughout the entire process. What impressed me most was how calm and composed she remained, even while multitasking. While my information was uploading, she seamlessly assisted other customers without ever making me feel overlooked.
On top of being highly intelligent and efficient, Natalie is genuinely sweet and professional. She creates such a positive, stress-free experience. I absolutely love working with her and will continue to seek her out for any of my Verizon needs. She’s a true asset to the team!”
“Amazing store, even better staff! Daniel was so incredibly kind, helpful and knowledgeable with absolutely everything I needed. Truly incredible! Both staff members deserve raises!”
“Andre helped us add a line onto my existing plan, and the process was incredibly smooth and he made sure we got the best deals. He was so friendly and knowledgeable. I would definitely go back to work with him again!”
“I highly recommend this location. They solved an issue with me with turning in a phone when other locations sent me on a wild goose chase. Extremely friendly and helpful. Thank you Russell the store manager.”
“The store manger Dennis was amazing he helped me switch from Verizon and Xfinity I am now saving over 200 a month with my cellphones Internet and Tv I recommend going to see Dennis at the Waterford location he will save you lots of money and the service was great thank you Att for having employees like Dennis to help me with everything I needed. It was really a true and amazing experience. 5 star service thank you.”
“My girlfriend and i worked with Connor last night, and he was great helped us get a GREAT deal and was a blast to work with, definitely recommend going here and working with them!”
“They have always been great to work with when picking out a new phone. Last time they spotted I could save money and went through the process to get me on the other plan. Awesome”
“Thank you Franky I feel relieved ! The transition was amazing and the extras you offered. Needed a new phone and good prices on plans stop by see Franky what a nice helpful guy.”
“Had a great experience with Colton. Helped our family upgrade our plan, get updated phones, and transfer everything from the old phones to the new ones. He was extremely patient and kind.”
“Megan very efficiently transferred my phone number from my old phone to my new one. She made suggestions as to what I might need for my new phone, one being a screen Protectorwhich I bought. Thank you, Megan”
“At the AT&T store in West Bloomfield, Jameel was excellent, he was very knowledgeable, helpful and on of the most pleasant salesperson/consultant. I’d there was a point system Jameel definitely deserves a 200!!!!!”
“Thank you for helping my parents upgrade their phones, Joe! You went up and above! Thank you for making sure my Mom was able to keep all the pictures of her Grandkids. And, for helping with her apps. You were so kind, patient and made things very easy for us. We'll be back when we're ready for the next upgrade. Highly recommend this Metro PCS store.”