5:30AM - 12AM
330 Lucas Dr, Detroit
Car Rental
“It was a great experience from Alec at the car rental ( who did a great job ) to the drop off person ( I don't know her name ) unfortunately. The time before this was through another car rental at Detroit Metro Airport they were absolutely horrible swore I would never use them again so this time I liked the reviews at Enterprise and went with Enterprise and what a good move that was.
I would highly recommend Enterprise to all who need a rental and believe me they are now my first rental car company.
Again thanks for your prices and speed and courteous people working for Enterprise.
Oh that Volkswagen was a great vehicle.”
Open 24 hours
338 Lucas Dr, Detroit
Car Rental
“I found out last minute, that I would need to get a rental car after I landed in the Detroit Wayne Airport. I expected to wait a long time to get a car, since I did not have a reservation. However, that was not the case at all. The National team members were very friendly, and as a National Emerald Club member, they were super accommodating and let me pick my vehicle quickly and easily and get on the road promptly. They treated me like I was a family member or an old friend. Checking back in was also a breeze. It did take a while for the shuttle bus to arrive and take me back to the airport for my return flight, but all in all, I am very satisfied with the National team at the Detroit Wayne Airport. Well done!”
“This office at Detroit Metro Airport has the cleanest cars, best service, and friendliest staff of any car rental I have used all over the U.S.A. Smiling faces even at 6:00a.m. Sunday morning! Only rent from them!”
“I’ve been coming to Mel’s for about 12 years now and they have always done good work. I’ve never had an issue with any of their repairs so I would say they’re very reliable! Friendly service as well(:”
“Just bought a 2020 Ford Fusion from these guys! Love the vehicle! My sales guy, Hunter, was amazing during the entire process! Give these guys a chance they have amazing cars and amazing team!!”
“I mostly only rent from Enterprise, however not getting a 5 star due to not having the right size car, and then transferring me to another location, to find out they had to downgrade me also, and only gave me the lower price for the vehicle, but NO DISCOUNT, for all the inconvenience”
“I had a really great experience with the team at the Plymouth rd location in Livonia, MI. Had a great experience with KJ and another employee. Picking up and dropping off was very seamless. Great experience all around.”
“It was my first time using Enterprise for renting a car and my experience was very good it was very good help from all the employees that assisted me in my rental five stars”
“Rent a wreck was able to assist me in my time of need. Last minute , with no notice and they got me in the perfect rental for me in under 5 minutes!! . Book with them !!”
“I needed a rental car while my car was in the shop. All they had was a Jeep Wagoneer. That's a huge vehicle, and I'm a small person. They said to call on Friday since they had cars coming back. I did, and they had something more suitable for me. I took the tank back, and they exchanged it for a midsized SUV. I was most appreciative.”
“From Customer Service to the Vehicle was Perfect! If everything was done this way we would be better off. Thank you for the vehicle and the GREAT CUSTOMER SERVICE. Very Much Appreciated! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐”
“Staff was friendly and helpful. Unfortunately I was renting a car at the end of the day and there were limited options. I thought the price was high for a Kia Soul.”
8AM - 6PM
41775 Michigan Ave, Canton
Car Rental
“Lanise deserves a raise!
I had a fantastic experience at the Hertz in Canton thanks to Lanise. She was running the entire location by herself—cleaning the cars, retrieving them, and handling all the check-ins and paperwork—and somehow still managed to stay calm, friendly, and professional throughout.
You could tell she takes pride in her work and truly cares about the customer experience. Even while juggling everything solo, she stayed pleasant and helpful the entire time. That kind of work ethic and attitude is rare.
Hertz, please recognize this woman. Lanise is doing the work of multiple people and still going above and beyond. She absolutely deserves a raise and support.”
“I was dropped off an hour earlier and expected to wait for my car. Staff processed my electronic paperwork and I was off in my rental car in 20 minutes. Great upgraded full sized car too. Very gas efficient. When I returned the car, staff was friendly and quick to check it out. Great car for a couple of days and great experience. Btw, I took pictures of the car before and after.. just in case an issue came up. No problems though. I have rented from this location before and they are 4/4 great.”
“Best place to rent a truck from has all the lift gate trucks trucks are clean and ready to go better than Uhaul.. I use budget from this location anytime I need a business rental truck”
“A few weeks before needing it, I reserved a compact SUV from the Middlebelt Rd Budget Car Rental for a week long vacation. When I arrived to pickup on a Thursday morning (this location opens at 7AM during the week), they had plenty of cars in their lot and there was no line inside. The agent was on the phone but quickly ended his call to assist me. He was welcoming, friendly, and took care of me quickly. He added another driver with no problem (they were present with ID) and walked us outside to show us the vehicle. He had us do a walk around and sign a form showing there was no damage to the vehicle and I was on my way.The car itself was in the same class as I had reserved, was washed, cleaned, and had no smell on the inside. It was a great vehicle with 30K+ miles and performed as expected.The return went just as nicely with a different gentleman assisting the drop off. Again - there was no line, he was friendly, courteous, and provided a receipt for the drop off, and thanked me.Both customer service interactions as well as an excellent vehicle experience has put this Budget location on my list for future rental car needs. Great job!”
“I take flights back home to Michigan from work and I’ve been renting from here for a few years now every time I am back. I’ve had consistently quick and good service, and Kal has helped me out a lot when I made last second trips home. Cars are in great condition.”
7AM - 11PM
295 Lucas Dr, Detroit
Car Rental
“Wanted to leave a five-star review for Jeet. She was in the last hour of a 10hr Sunday and was still very welcoming, warm, and friendly. She took great care of me and got me on the road in a great truck. After a long travel day, she was the light at the end of the tunnel. I look forward to renting from Payless again the next time I’m in town.”
“I made a reservation for the first time on line. It wasn't too hard to do. Went to pick up my car the office people were very friendly and I received wonderful service. I definitely would recommend them . I'm going to make them my car place to rent from every time .??♥️”
“I liked the rental process from start to end in this location .
The only downside was that I just found out today there is am option, you can return the key after hours by dropping it in the express box.
Which is great and I can use it next time.
Thanks”
“Good experience overall. Got a brand new relatively clean car for a decent price. Missed my pickup appointment and they were happy to accommodate me still and get me into a last minute rental. Good communication from Kal who sent me text messages when needed and was prompt about checking for and confirming my key dropoff”
“Good experience overall. Got a brand new relatively clean car for a decent price. Missed my pickup appointment and they were happy to accommodate me still and get me into a last minute rental. Good communication from Kal who sent me text messages when needed and was prompt about checking for and confirming my key dropoff”
5AM - 1:30AM
289 Lucas Dr Suite B, Detroit
Car Rental
“I did not like being surpised with extra fees at the counter, however Paula was absolutely incredible. She was so kind and patient and had a answer for everything. 10/10 to Paula. 4/10 to booking online with hertz.”
“The wacko trying to rent a car from you on YouTube is not too happy. If I were you I would have her trespassed from your building. Customers won't go near your place if she is around.”
7AM - 11PM
289 Lucas Dr, Detroit
Car Rental
“The lady who waited on me was so helpful and friendly. I wish I caught her name so I could give her credit. She was fast, polite, complimentary and efficient. Her boss actually came over when she was helping me and started reprimanding her for not standing up while she was working. She was doing an excellent job sitting down. I saw more of a problem with her being lectured in front of clients. Any way, the car was clean and I was happy.”
7AM - 11PM
289 Lucas Dr, Detroit
Car Rental
“Easy in, easy out. Could not have been more painless. Car had a minor dent when I picked it up. Noted with attendant when leaving lot. Security deposit was back in my account the next day after dropping off. Would have been a 5 star, but the car was not as clean as would be expected for the price.”
9AM - 5PM
33910 Plymouth Rd #5, Livonia
Car Rental
“I'm not sure why there's so much negative feedback When you're three employees trying to serve everybody. I don't know What you'd expect. Going , and you'll have to wait a little bit Because everybody jumps in front of everybody They go by qr code You need to scan it And check in Once your name is called Have your I d and form of payment. Mr sing was Is courteous respectful And at tentative. Everybody walks in expecting to be served right away that's not how things work. Be courteous Add patient And before you know what you'll be out of there”
Open 24 hours
NA, 295 Lucas Dr, Detroit
Car Rental
“Porscha at the preferred desk gives the best customer service. She’s always kind when I come to extend my reservation, and it’s a new car at that. I would definitely recommend.”
“Great experience! I needed a car while mine was at a repair shop. Everything went so smooth and easy. The car I rented was as good as new and a pleasure to drive. Everyone i dealt with was super nice. They even gave me a ride from and to the repair shop. ?”