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“I am editing this review because I received a call from Charlie yesterday and he was very helpful and fixed the issue and reimbursed me for my fees that I was charged. I appreciate someone taking the time to look into this situation and fixing it. That says a lot to me. Thank You!
This credit union has misled us from the beginning when we took out a pool loan and again recently when they were supposed to take our pool payment out monthly on the 30th. This month they decided to take it out today and cause an overdraft because they took it out two days early. When I reached out and had someone look into it they called me back letting me know they saw what their employee filled out but she had done it wrong and so since I didn’t catch her mistake it’s on me and they won’t be reimbursing me for our bank fees. My fault for not double checking and trusting that everything was done right but once again this place is a huge disappointment. I would suggest you stay far away from this place and go to another credit union.”
9AM - 5PM
6246 Chase Rd, Dearborn
Credit Unions
“Sarah m
A very nice person who take extra mile , go over and bound with customers.i just applied and close a loan in same day. I just love her.”
“So glad to have worked with Amanda on a car loan and membership, great experience all around and everyone at the Woodhaven branch is so friendly and helpful, I am happy to have found this gem after recently moving to the area, I highly recommend Advantage One CU”
“Hayley has the most outstanding customer service always going above beyond for me and all of my employees , even remembering us by name ! I come to this branch every single time, because I know the customer service will be the best.”
“I am so excited to finally have my new financial family- yes, Credit Union One in Southgate, MI 48146, and Marisol, the branch associate that assisted me was incredibly efficient, friendly, professional, as well as a miracle worker, perséa. This acclamation comes at a time when I needed something to go right, time for a positive outcome. I said, as I prayed. I arrived...waited less than 5 min after they locked the entrance. We completed our business in excellent time. thanks Marisol.”
“The name of this credit union speaks for itself !!!! It is true, authentic, genuine and here to help the community it serves just like their best employee Maria<3 at the Dearborn location. She really is a godsend and though I don’t like to share it would be a crime to tell you go there and ask for anyone else other than her. Thank you again Maria and True CCU.”
9:30AM - 4:30PM
5601 Eldred St, Detroit
Credit Unions
“The branch employees are fast and efficient. Even when the branch is full of customers, the employees courteously assist all the customers and have them in and out fast.”
“The line for service was long but moved quickly as there were 3 windows open. We had a cd that matured and we needed assistance with our options. Chika was VERY knowledgeable and assisted us in a very professional manner.”
8:30AM - 4:30PM
1480 E Jefferson Ave, Detroit
Credit Unions
“Zaire Daniels it’s the reason why I am giving five stars. He handled a matter within a few minutes of talking with me that I couldn’t get handled through two other contracts at the credit union. I have a total of eight calls with the situation I needed help with was not handled prior to talking to Zaire.
Zaire you’re amazing and very helpful. Thank you so much for everything!”
2:30 - 5:30PM 9AM - 2PM
James C. Renick University Center, 4901 Evergreen Rd #1197, Dearborn
Credit Unions
“Steve and James was a tremendous help what my car loan I as a first time car buyer they sit down and explained everything to me step-by-step and they even cut into there lunch break to help me meet my goal they really want above and beyond I recommend to go to this branch for any financing !!!”
9AM - 5PM
1050 N Telegraph Rd, Dearborn
Credit Unions
“The staff always is positive and friendly when they greet you. When asking questions they are helpful do suggest options especially for loans which help with monthly cash flow. LOC has become a “big” bank yet kept the small credit union feel. Highly recommended LOC and want to Thank Staff for the help.”
“The people that work in the bank are extremely friendly, friendly and kind. Always willing to help and return calls within a really great amount of time whenever you call and leave a message they call back really quickly.”
“I have belonged to this Credit union for many years and thru many changes. They are always willing to help, and take care of your financial needs. Everyone there is so friendly and makes you feel like you are conducting business with a friend. Definitely recommend them.”
“Alisha has been very helpful in making my decision to purchase a home. Also, when she helped me as a teller years ago. shehe was very knowledgeable,confident and assured that Diversified Credit Union was a great place to do business.”
“Lilly Singh is the reason I have been with Chief Financial Credit Union for 30+ years. Her excellent customer service went above and beyond. I could count on her to assist me with any concerns or products needed for my accounts.. Lilly always responded to my inquiry professionally with honesty an integrity. Thank you Lilly Singh it has been a pleasure.”
7:30AM - 3:30PM
4646 John R St Ste A1122, Detroit
Credit Unions
“LADONNA THE MANAGER AT VETERANS HOSPITAL PUBLIC SERVICE CREDIT UNION IS TRULY AMAZING AND ONE OF A KIND. SHE IS INTELLIGENT, FRIENDLY AND A PEOPLE PERSON. KUDDOS TO YOUR STAFF FOR HAVING SUCH A JEWEL OF A PERSON. PEACE AND BLESSINGS. SHE WAS SO HELPFUL AND A GREAT LISTENER AND TEACHER.”
“I had the best experience with A Hayes when she helped me with my auto loan. She was the most knowledgeable and professional loan specialist I’ve ever done business with. No doubt at all her impeccable attention to detail and diligent communication was very assuring and certainly made for an enjoyable experience buying a used car. How about that!!! I certainly intend and look forward to doing business with ms. Hayes at AOCU on fort st. again.”
“Kate the teller is wonderful and I’ve been to 4 other Alliance locations as well as been private banking client for years at a larger bank. Comfortable recommending the credit union itself as well Kate’s attention to service. Anywhere you go these days it’s like pulling teeth. I don’t think anyone is required to smile at you. But competency is great. She’s got both!”
“I've been a member of DFCU since before the 1980's. With that being said I Love ❤️ my Credit Union and its staff at many of the various locations. It is right up there as one of the best Financial Institutions for my money. I have never had a bad experience with the staff, their financial services or the statements reporting activity. Love the latest location on Cass Ave.”
“When my credit card account was hacked, DFCU contacted me by phone and email. When I connected with them, the representative was very professional, explaining what had happened and what could be done about it.
Long story short, my account was closed and I received a new card in the mail within three days. I’ve been a DFCU customer for over 30 years, and I’ve had nothing but positive experiences in all that time. These people are a 10 out of 10.”
9AM - 5PM
463 Sandwich St S, Amherstburg
Credit Unions
“Great personal service, but hours that the branch is open are very inconvenient for people that work regular business hours.
9-5 Monday to Friday works for most, but some people can visit the branch only at a later hour. I do suggest, at least, half a day on the Saturdays open.”
“I was referred to public service, and I am so glad! I go to the Grosse Ile branch. They are very personal and friendly - I am always treated with respect and kindness! They are always able to answer my questions and make suggestions. I almost always see Julie, and she is awesome! She has helped me a million times, and even printed me a couple extra starter checks, and she ordered my checks also.”
“I always have excellent service inside and outside at the drive up service. Jasmine Sanchez was exceptionally helpful when I spoke with her at the Trenton location when my account was compromised.”
“Great having them as my credit union they take care of all my needs always there and willing to help know matter what the problem is.THANK YOU ALL AT THE DFCU ONWICK AND PARDEE”
“Very friendly and helpful people that make it a joy to come in and deal with banking. Even if they cruelly don't find a way to put billions in my account, I guess they're still quite great here. 🤪
Thank you to all here for always being friendly and helpful!”
“The staff is so welcoming and professional. They always greet you and try to help. Those who don't know this bank allows you to put a marketing table in the bank to promote your business.”
9:30AM - 5:30PM
21701 Allen Rd, Woodhaven
Credit Unions
“Have been with this Credit Union for over 30+ years and have never had a problem that could not be addressed with a 4-5 minute phone call. Super staff & Managers over the years. And, for the most part very helpful and knowledgeable in their jobs . . .”
“Jessica from the Ecorse branch was friendly, professional and a great help. She helped me open my new account and helped me access the online app. Thank you again Jessica”
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“Nancy did a great job setting up my account and answering all my question. She even followed up with several phone calls checking to see if I needed anything else. She is awesome!”