The Aerie store in Bloomington offers bras, underwear, activewear, and swimwear with a focus on positivity and real selves. The store is described as not too busy, with a bright, inspiring, and fun space filled with product, where customers can shop comfortably. The staff are generally noted as being lovely, friendly, personable, approachable, knowledgeable, and kind, often providing excellent customer service by helping customers find items, checking other locations for sizes, and offering options. They also honor price-matching with online prices. The store carries a great selection, including plus sizes and clearance items from online returns, with good prices on quality clothing. While most experiences are positive, noting helpful management, there was one mention of a staff member being unpleasant and rude. Overall, it provides an all-around good experience.
Go see Caroline! I walked in to get fitted, and she was very approachable, knowledgeable and SO KIND! Only needed one bra but left with 2 due to her customer service! Thanks girl, you killed it!
June 2024
I love this store. The staff was lovely and helped me find where to look. I’m plus size and I usually have a hard time finding my size in bras. They had my size on clearance as those are online returns. They all fit perfectly and look cute!
