Watches in Bloomington, MN

“My go to place for watches and watch advice. I really appreciate the selection and the more relaxed environment to browse and ask questions. I feel much more comfortable coming here than going to a jewelers. A must stop location whenever I come to the Mall of America. I really appreciated working with Beau and Victoria who were both very kind and helpful in showing me watches and resizing my watch.”

“As always with the staff at Riddle’s, Ken and Alexandra gave me excellent service tonight. They were incredibly kind, quick with their service, and extremely personable. Alexandra and Ken not only helped me get my ring cleaned and my wife’s ring serviced, but they went above and beyond sending me home with suckers for my daughter and a toy ring with a ring box included, which I know she will love. Even when we don’t spend money and are just getting routine cleaning the staff treats us with the care they would any other customer. I can not recommend enough. (Not to mention being able to get your ring cleaned any time you go to MOA is a major plus!)”

“Sarah and her team have taken great care of me over the past several years with my vintage Rolex. Even until the last month of being in business and after a great run, they delivered excellence. I couldn’t say thank you enough.”

“Emily and Sienna are top-tier!

I walked in just to kill some time, had zero plans to buy anything. Sienna came over to help me and honestly she was one of the best retail workers I have ever encountered, no exaggeration. It was nearly closing time and she did not even flinch, stayed a good 30 minutes after just to make sure I found something I loved. She pulled out watch after watch, knew everything about each one, and just had this incredible ability to read exactly what I was looking for before I even knew myself. She was patient, funny, warm and just made the whole thing so enjoyable. People like her are rare.

Then there's Emily. As the manager she really did not have to get as involved as she did, but she was right there the whole time, offering her opinion, helping size the band perfectly, and just making sure everything was perfect before I left. You could tell the whole energy of that store comes from her. She's the kind of manager who actually leads by example and it shows in every corner of that place.

I walked out with a watch I'm obsessed with and a smile on my face. These two genuinely made my day and I'm still thinking about how good that experience was. Fossil is lucky to have them both and whoever is above them needs to know that Emily and Sienna are the real deal.”

“I had a great experience at Swatch while purchasing a Valentine’s Day watch for my husband. On my first visit, James was patient and knowledgeable, taking the time to walk me through options and making the decision process easy and enjoyable. I returned the next day and was assisted by Christy, who was lovely and made checkout smooth and stress-free. Both provided excellent customer service and made the experience a pleasure from start to finish.”

“I would like to formally recognize Christina, Store Manager at Swarovski, for delivering an extraordinary level of service that went far beyond my expectations. I recently encountered an issue with an order that needed same-day processing, and Christina handled the entire situation with remarkable professionalism and genuine care.

From our very first interaction, Christina demonstrated patience, attentiveness, and a warm, friendly demeanor that immediately put me at ease. She took the time to fully understand my needs and approached every step with exceptional clarity and dedication. Having worked in the customer service industry for over 10 years, I can confidently say that Christina embodies the rare standard of excellence that many companies strive for but few truly deliver.

What truly distinguished Christina was her willingness to go above and beyond the basic expectations of her role. While most representatives might stop at the minimum requirement, Christina took complete ownership of my situation. She followed up with me throughout the entire process, ensured the order was successfully processed for same-day shipping, and even texted me after delivery to confirm everything arrived perfectly. Her level of commitment reflects not only her professionalism, but her authentic dedication to customer satisfaction.

Individuals like Christina are the type of people I look for in my own work environment—leaders who demonstrate empathy, initiative, and an unwavering commitment to excellence. Swarovski is incredibly fortunate to have a manager of her caliber representing their brand. I hope this review reaches the appropriate supervisor, regional manager, or corporate leader who recognizes the importance of exceptional customer experiences, because Christina without question deserves acknowledgment.

She has earned my complete loyalty, and Christina will be my go-to contact for all future Swarovski purchases. I will also be recommending friends, colleagues, and family members to her with absolute confidence.

Exceptional team members create exceptional customer experiences—and Christina is a shining example of that.”

“This store is wonderful!! The staff is great, very knowledgeable and extremely accommodating!! Don't hesitate to come in and shop!! They are very honest and they have a huge selection!! Their prices are really good as well!! I am a customer for life!!”