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“Walked in with a nondescript faucet part I needed to replace, after another store didn’t have it. The guy at the counter knew the brand and part right away and then suggested an additional part I might need, which ended up being the case. Love these smaller shops with experts who can get it right for you the first time!”
“Had a piece of glass for a china cabinet cut. It was a perfect fit.Had a door key cut for my car, works perfect, which was a pleasant surprise. I had tried to get one cut several times before. All had failed to work.They are my favorite hardware store.”
“I had a very quick easy and afforable experience here, special call out to Ryan and Sabrina who helped me out, extremely knowledable helpful and kind to work with. I am a new customer and will be enjoying shopping here for the rest of my welding career!”
“Need something specific? Need it quick? The staff waiting as you enter the store will help you find what you need. Yes, I go to the big-box stores, but when I need to be sure they'll have it, I visit Ace. Their hardware section is much more complete. When others are out of stock, I've found it here.”
“This is much like the old fashioned hardware store. The aisles are much closer together than a big box store. They are packing a huge amount of products and services into a smaller area. Their employees are very knowledgeable and helpful. The part I like best is that I can walk into the store with a bolt or screw and I can get help finding the exact match. Then I can just buy as many as I need, rather than a whole box.”
“Awesome place, I got my lawnmower blades sharpened in a flash. Price is very reasonable and budget friendly. Folks are very knowledgeable about all small engines.”
“I have a love/hate thing going on with this Home Depot. This has been my main Home Depot shopping location since 1999--15 years. I have a lot of experience at this place. So my credentials are good. I like the fact that this store is never super busy. So it's easy to get in & out. I also know where almost everything is located. Don't make any Special Orders or get any At Home Services unless you want to get screwed up and screwed over. It's also frequently hard to find someone for customer service. And when you DO find them, they don't know anything. On the other hand, there are a few employees who have been here for over 10 years and that are SUPER knowledgeable. I always try to find these people when I have a question. Of course, these are normal people that take breaks and that have days off--so I can't always find them when I really need them. Overall...good with limitations. Come here for what they do best: Buy what's on the shelves, and don't ask any questions or place any orders unless you want headaches. -Daddy Maxx Retro”
“I really appreciate the help I got from Nikki from the lumber department. I recently had back surgery and it was difficult to get the heavier treated lumber. He cut several pieces I needed and was a life saver.
Initially I sought help from another employee in charge delivery pickup. He was dismissive and stated he was busy even though no one was around and told me to go Prodesk. He also did not page anyone to help me either. It turns out the item was right in front of him. Gets better where he started yelling at other employees in front of customers. He also proceeded getting in front of customers face justifying his behavior because he was under pressure to load trucks.
In spite of all the chaos that one employee, Nikki was very professional and got what I needed. Thanks Nikki, you are awesome. I would give 5 stars if it wasn’t for the other employee.”
“I recently replaced all of my door hardware and worked with Dan. He is a pro and was extremely helpful through the entire process. I highly recommend Twin City Hardware and especially Dan. His customer service attitude and responsiveness a breath of fresh air!”
“Needed a nail gun for a house project and the guy there walked me through how to use it and was genuine in wanting me to succeed at my odd job at home. Appreciate the customer service and knowledge.”
“This location offers exceptional customer service! We had the pleasure of meeting Zayreric, who was incredibly kind and engaging with my boys (6 and 8 years old). They had an absolute blast, all thanks to him. His kindness truly made all the difference!”
“Great experience here buying a GE washing machine. I was surprised and delighted at how quick the check out process was, and they were able to schedule delivery two days faster than I had expected. In addition, the washer I was looking at online had an additional discount in store. The associates that helped me were very friendly and patient. Answered all my questions and felt like they genuinely wanted to be there helping me... kind of a rare feeling these days. Just felt like it was my lucky day. And maybe Lowe's is my new favorite DIY store.”
“Highly recommend you stop! I heard from my friend that the sandwiches are good. She wasn't wrong. The chicken bacon ranch was delicious! It was nice sized with a good handfull of kettle chips. Try the blackberry carmel smoothie, you will want another one! It has the perfect amount of sweet and sour. Thank you for the great lunch!”
“Honestly it's still probably best all around hardware store. It's laid out well and the staff is well trained and the prices are good. You probably won't find the highest end stuff there but if you know what you need you can probably get it relatively quickly and easily there.”
“They had the tools I needed on hand, which made me quite happy.. It did take some time to find someone to unlock the cable securing the tool set I wanted; but eventually we got it.”
“The best part about any home town hardware store is the ability to buy a single nut, bolt, or screw. This place is that kind of store. You also will find the staff friendly and very quick to offer help. Great place.”
“Jason with customer service and Max in management were SUPER helpful in assisting the purchase and delivery of our mower!They went above and beyond in service and support,Highly recommend the Coon Rapids Home Depot location for any home improvement or shopping! Best customer service!”
“This Home Depot isn’t opened long enough. Since I leave work at 9pm and this store closes at nine, I have to go a little farther to Fridley every day to buy work materials. I work virtually all day every day. Just wish they pushed opened an extra hour later. Very clean store compared to other Home Depot’s.”
“Easy to navigate through the store, especially if you have the Home Depot app, if not most of the employees can and are willing to help.
Store isn't a cluttered mess like Menards and has better pricing than Lowes.”
“I was a bit surprised that blinds weren't closer to windows and doors, but fortunately I was walking down the right aisle and stumbled across them. Found what I was looking for to decide which blinds I wanted to buy.”
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“Nathan was very helpful assisting me selecting paint. Had a ton of questions have never purchased paint he went over types brands and also showed me colors.He was very courteous as well”