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“Honestly, from being a past property manager and understanding how things go With turns and move-in . This team has been so professional and the process has been so smooth from applying to moving in! It has been wonderful. I put in a work order and honestly didn’t even know it was complete completed lol it was so quick ! I definitely recommend checking out these properties!”
“We came in needing quite a few different things for our family (line changes, new phone, etc) Damian was super helpful! He was really knowledgeable, explained everything to us, and was able to get us all helped in a timely manner. Probably the best T-Mobile store experience I've had in.... ever lol.”
“Monty
Serves with this guy is outstanding and customer driven. They were very wonderful, and I would recommend anyone to go to this store for your phone services.”
“The absolute best mobile phone experience I have ever had. Was so impressed by Braden and Lucas. They know their stuff and were not only very professional but fun to work with as well. Switched everything from V to T-Mobile in a very short period of time and saved a ton of money too. Keep up the great work guys, we’ll send our friends your way.”
“Jayden was so helpful in getting our new phones transferred over! He was so knowledgeable, patient, and friendly! In fact, as I was there, I noticed that all the employees at this store were very friendly and professional in their interactions with all the customers. Thanks again Jayden!!”
“I had a problem with my online order. Tried to resolve it with customer service by telephone and got no where so decided to come into the local T Mobile store. Chewy helped me and although he couldn't resolve the issue, he was extremely helpful, professional and friendly. He helped me determine what to do next. Very impressed with the T-MOBILE team based on this.”
“Sarah, was very professional in her approach addressing me as the most important customer in the place. I enjoyed her conversation and education on my new phone device. It really felt good to have her guide me through the process if understanding the services offered where I was able to get my needs met. Thank you Sarah for helping me make a decision to get a phone at a reasonable price.”
“I went in today because I didn't have any service. I was helped immediately. Told them my issue. I was told that the problem should be resolved. I said I just tried making a phone call before I left home. So I make a call and the phone's working. I was a bit irritated but not with the employee. I made small talk with a couple of the employees (1 tried to get me to buy something lol) and left still irritated cause I burned gas to drive there but wasn't upset with the employees. They were very professional and good spirited. I wished them a good evening and went home. Verizon needs to do better tho.”
“Cassy helped us deal with a dying phone. Super helpful, turned a bad situation into a great experience. Solved more problems than we ever expected, came out much further ahead than when we arrived.”
“Very helpful with our situation. Mr. Desmond Harris. He ran through all the steps of requesting for helping in our phone. Very gentleman., who understands our needs to take care of our phone situation and helped and saved our time. Thank you so much. Highly appreciated for your generosity.”
“I have now interacted with 5 different employees from this store and every interaction has been amazing. Even when I had technical issues porting my numbers from AT&T they went over the top to help me. Then when I had problems with using too much data from my phone as a mobile hotspot they helped with a solution that I didn't expect and was better than I could have hoped for. This team is amazing and I appreciate their excellent customer service!”
“I've been at the Maple Grove Fountains Dr. store previously and their goal is to help and rectify whatever the issue. I've always left completely satisfied.
That was my most recent experience updating my 7 year old phone with all sorts of problems. I was there last Saturday had done the backup and purchased a new phone. Returned Sunday because there were things that didn't open.
Made an appointment worked with Brett and mostly Cyrus and he resolved the 7 issues I was experiencing with the new phone. Cyrus spent the necessary time to explain why and what he was doing. Both Brett and Cyrus provided valuable information to avoid so the phone remains at best performance and things I should also be aware of.
No better Verizon store and their staff to completely satisfy you. Thank you again Brett and Cyrus.”
“Walked in the store and was greeted/checked in right away. Andrew was great, helped us update the phone, plan, subscriptions, and accessories. I’m not sure why there are so many poor reviews…every time I’ve wandered in I’ve been helped and treated great! I’d recommend this store to anybody.”
“I was there yesterday and I was greeted by a young gentleman named Vancier . He was extremely knowledgeable and professional. Got me exactly what i needed and helped me through the whole process patiently. Thank you”
“The store was busy & there was a little bit of a wait, but that was fine…plus they were training in a new staff member. Shawna (I think that’s how you spell her name) she did an amazing job,! She was checking people in as they come in through the door, but also assisting customers at the computer as well as training a new staff member, plus assisting other staff members. I gave her two thumbs up and a 12 out of 10 for her work performance. Plus a perfect 10 because she was attractive…Great job!!!”
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“Terrence did an awesome job helping us with a phone upgrade and reviewing our plans. He even stayed late to finish the phone transfer and helped with storage management. Thank you so much!”