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“**Update:The manager Angie called me up and was very apologetic and friendly. A company who is willing to actually follow through and see why their customers are upset that’s pretty rare and awesome. She explained why their system did what it did and they’re working on it. Here’s your five stars back. **I’ve been to the store many times and I like it a lot.However I placed a large-ish delivery for the next day. 20’ flats that I didn’t have a trailer for. I got the order in before 2pm etc. a couple minutes later I get a confirmation email that says it will be a week later. I call them up they say they can still deliver the next day but the fee will be $150. Ok fine - paid it.They call me say they only have 25 and I needed 35 but they’ll deliver them for free when the additional 10 get in and said they would reverse my $150 deliver charge because it was their fault. Sweet!Here’s where I decided to leave a review.* They call again- and said they can’t deliver until 4 days from now.* if I want it tomorrow it will be $300.* and it will only be 25 of the 35 I needed.So my project was completely hosed.I just cancelled my order and I’ll try elsewhere. Be careful when you order on their website because their inventory is not live and you won’t find out until you call them.”
“I went in looking for drawer slides. The knew exactly what I was looking for after I described them to him. They also had a new tool that would work for the cabinet doors I was making. Making flat slabs from multiple pieces of wood. Had no idea such a tool existed, and would've been helpful for my cutting boards.”
“Great service and friendly staff . I needed a key made it was broke in half and they made me a matching one well one that ain't broke lol. Under 3 bucks for a vehicle key vs 225 quote from a locksmith. Was for a 2001 dodge Dakota. Will go here again in future for other needs.”
“Need something specific? Need it quick? The staff waiting as you enter the store will help you find what you need. Yes, I go to the big-box stores, but when I need to be sure they'll have it, I visit Ace. Their hardware section is much more complete. When others are out of stock, I've found it here.”
“Not sure what to say, except yes - they have it!Seriously, plan on a half hour just for the simplest things, you'll get sucked in and end up just walking around taking it all in.Ask where it is though, because I don't think there is a map.”
“I've been buying carving woods from John for many years, and it's always excellent. He really cares about providing the best wood and customer service. Rich in Wisconsin.”
“Everyone here is super helpful. Exactly what you need when you don’t know what you’re looking for! This is our local hardware, so thankful they close. The store is very clean, neat, & organized well.”
“Somewhat regular customer at this store - come in maybe once or twice a month because it's clean, well stocked, and of course harbor freight has good quality for cheap. Tonight the two ladies working up front went above and beyond helping me get a tool I really needed - they were a HUGE lifesaver tonight!”
7:30AM - 4:30PM
3842 N Washington Ave, Minneapolis
Hardware Stores
“I manage a glassblowing studio and have had an account for years now. As someone who is still learning in this field, Minneapolis Oxygen is always super helpful and they treat me with respect! Ask for John he is the man.”
“What’s with all the 1-star reviews over masks. They were ridiculous then and they are still ridiculous now that we have even more data to show how arbitrary and unnecessary they and lockdowns were. I’m leaving a 5-star review because the products here are exceptional, which is what matters. And also to counteract some of the stupidity coming from mask reviews. Some in this country has lost their minds.”
“Jake Hammer was amazing to help assit me in the conversion of accessories for an old Miller XP130 for aluminum use. He took the time in contacting the Miller reps to cross reference parts/tips numbers for accuracy. With the purchase of new Argon tank, tips, hose, spool and regulator my experience with Jake was welcoming and very helpful. Thank you Jake Hammer!”
“I stopped in to look for a small hand cart as I will be moving out of state shortly. I was very pleased with the help I received from Trey, who steered me through the different types of carts and ultimately bought one of the more expensive carts due to its (lower) weight and carrying (higher) weight, as well as other features I had not initially thought to ask about. I am very happy. Thanks, Trey, for taking the extra time with me, and then for loading in into my car! Can't fault his customer service”
“These people here are awesome! Friendly, knowledgeable and always a pleasant visit when I go there. They fixed a screen for me fast one time. Even the maintenance around here couldn't do it as fast...or at all! Sad.....thanks you guys!”
“They have what need. They have good deals and sale prices. Some of their tools are priced too high. Overall, though, I'm satisfied with everything thing else.”
“This is an amazing resource for the city. I've gotten so much done with these tools, learned a ton, saved heaps of money, and don't have to deal with the maintenance/clutter of owning tools. The staff are kind and knowledgeable, and the large variety of tools are in good repair.”
“I bought a gift card here for Christmas. The store was busy, but there were plenty of employees working and the service was terrific. I was able to purchase my gift card in a timely manner. The store looked clean and well stocked.”
“They always have what I need. This time it was furnace filters and indoor florescent lights, along with service people who refuse to let me buy "wrong." I might pay a tad bit more, but I'm only making one trip, and that's because they make sure I head to the register with the right item. Jim always steers me right and does it with a smile. Been my hardware store since 1989.”
“This is much like the old fashioned hardware store. The aisles are much closer together than a big box store. They are packing a huge amount of products and services into a smaller area. Their employees are very knowledgeable and helpful. The part I like best is that I can walk into the store with a bolt or screw and I can get help finding the exact match. Then I can just buy as many as I need, rather than a whole box.”
“Very polite and patient staff, they helped me find a hard for me to describe item and helped me load it into the truck. They have a decent selection of tools and work appliances.”
“I had worked at wheeler Hardware for 5 years and it was honestly one of the best companies I have been at. I was given the time and resources to achieve my work and personal goals. The work that wheeler has taught me I have been able to use in my everyday personal life and overall made me a more efficient worker. Thank you Wheeler Hardware”
“I have a love/hate thing going on with this Home Depot. This has been my main Home Depot shopping location since 1999--15 years. I have a lot of experience at this place. So my credentials are good. I like the fact that this store is never super busy. So it's easy to get in & out. I also know where almost everything is located. Don't make any Special Orders or get any At Home Services unless you want to get screwed up and screwed over. It's also frequently hard to find someone for customer service. And when you DO find them, they don't know anything. On the other hand, there are a few employees who have been here for over 10 years and that are SUPER knowledgeable. I always try to find these people when I have a question. Of course, these are normal people that take breaks and that have days off--so I can't always find them when I really need them. Overall...good with limitations. Come here for what they do best: Buy what's on the shelves, and don't ask any questions or place any orders unless you want headaches. -Daddy Maxx Retro”
“Joshua B was very helpful and kind. Assisted me on his way out the door. Great customer service...I appreciate his help even when he very obviously wasn't on the clock.”
“They had the tools I needed on hand, which made me quite happy.. It did take some time to find someone to unlock the cable securing the tool set I wanted; but eventually we got it.”
“Big cheers for Ryan in the wood section. I needed help with cutting a wood plank...since my stroke I can't do this at home. But Ryan showed me a lot of grace and patience. Thanks for helping me out...you don't know how deep this message goes.”
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“Convenient neighborhood store with plenty of staff if you need something quickly, but in most cases, you should just keep driving to Fleet Farm due to the price difference”