“What’s with all the 1-star reviews over masks. They were ridiculous then and they are still ridiculous now that we have even more data to show how arbitrary and unnecessary they and lockdowns were. I’m leaving a 5-star review because the products here are exceptional, which is what matters. And also to counteract some of the stupidity coming from mask reviews. Some in this country has lost their minds.”
“**Update:The manager Angie called me up and was very apologetic and friendly. A company who is willing to actually follow through and see why their customers are upset that’s pretty rare and awesome. She explained why their system did what it did and they’re working on it. Here’s your five stars back. **I’ve been to the store many times and I like it a lot.However I placed a large-ish delivery for the next day. 20’ flats that I didn’t have a trailer for. I got the order in before 2pm etc. a couple minutes later I get a confirmation email that says it will be a week later. I call them up they say they can still deliver the next day but the fee will be $150. Ok fine - paid it.They call me say they only have 25 and I needed 35 but they’ll deliver them for free when the additional 10 get in and said they would reverse my $150 deliver charge because it was their fault. Sweet!Here’s where I decided to leave a review.* They call again- and said they can’t deliver until 4 days from now.* if I want it tomorrow it will be $300.* and it will only be 25 of the 35 I needed.So my project was completely hosed.I just cancelled my order and I’ll try elsewhere. Be careful when you order on their website because their inventory is not live and you won’t find out until you call them.”
“I went in looking for drawer slides. The knew exactly what I was looking for after I described them to him. They also had a new tool that would work for the cabinet doors I was making. Making flat slabs from multiple pieces of wood. Had no idea such a tool existed, and would've been helpful for my cutting boards.”
“Great service and friendly staff . I needed a key made it was broke in half and they made me a matching one well one that ain't broke lol. Under 3 bucks for a vehicle key vs 225 quote from a locksmith. Was for a 2001 dodge Dakota. Will go here again in future for other needs.”
“This is much like the old fashioned hardware store. The aisles are much closer together than a big box store. They are packing a huge amount of products and services into a smaller area. Their employees are very knowledgeable and helpful. The part I like best is that I can walk into the store with a bolt or screw and I can get help finding the exact match. Then I can just buy as many as I need, rather than a whole box.”
“Everyone here is super helpful. Exactly what you need when you don’t know what you’re looking for! This is our local hardware, so thankful they close. The store is very clean, neat, & organized well.”
“I stopped in to look for a small hand cart as I will be moving out of state shortly. I was very pleased with the help I received from Trey, who steered me through the different types of carts and ultimately bought one of the more expensive carts due to its (lower) weight and carrying (higher) weight, as well as other features I had not initially thought to ask about. I am very happy. Thanks, Trey, for taking the extra time with me, and then for loading in into my car! Can't fault his customer service”
“Not sure what to say, except yes - they have it!Seriously, plan on a half hour just for the simplest things, you'll get sucked in and end up just walking around taking it all in.Ask where it is though, because I don't think there is a map.”
“Need something specific? Need it quick? The staff waiting as you enter the store will help you find what you need. Yes, I go to the big-box stores, but when I need to be sure they'll have it, I visit Ace. Their hardware section is much more complete. When others are out of stock, I've found it here.”
“What a cool place- I went to one of the monthly free repair drop ins. Everyone was welcoming and they explained how to fix up the childhood cutting board I had made. Thanks!”
“I am a member there, anyone I talk with, they walk me through, add anything else I need if they see me, they say hi. They are a busy store. Good people,
Thank you for being great with my questions. And your support of knowledge.”
“The service o received from staff was top tier
The girl working the register, lexi j Was very helpful and made sure I got what I needed ASAP. She also made sure I was well covered with great product warranty information. I will Definitely be shopping here again”
7:30AM - 5PM
3842 N Washington Ave, Minneapolis
Hardware Stores
“This is a great store.
John Bush will be missed as he retired out last week...
Now San and the rest of the team there have a big gap to fill with John gone and I know they will be able too.
This store is top notch and lots of items and honest knowledge”
“These guys are great, always fast service! Jake hammer is one of the guys on the sales side and he’s good to work with, also Matt at the front desk was great to work with.”
“All I gotta say is give Bree a raise!! What an amazing employee this company has! It’s been a very long time since we’ve had such friendly and helpful customer service. Seriously she deserves something, she was so kind and went above and beyond to help us out tonight. Blown away by the amazing help and will definitely be back.”
“I have a love/hate thing going on with this Home Depot. This has been my main Home Depot shopping location since 1999--15 years. I have a lot of experience at this place. So my credentials are good. I like the fact that this store is never super busy. So it's easy to get in & out. I also know where almost everything is located. Don't make any Special Orders or get any At Home Services unless you want to get screwed up and screwed over. It's also frequently hard to find someone for customer service. And when you DO find them, they don't know anything. On the other hand, there are a few employees who have been here for over 10 years and that are SUPER knowledgeable. I always try to find these people when I have a question. Of course, these are normal people that take breaks and that have days off--so I can't always find them when I really need them. Overall...good with limitations. Come here for what they do best: Buy what's on the shelves, and don't ask any questions or place any orders unless you want headaches. -Daddy Maxx Retro”
“I've been buying carving woods from John for many years, and it's always excellent. He really cares about providing the best wood and customer service. Rich in Wisconsin.”
“They always have what I need. This time it was furnace filters and indoor florescent lights, along with service people who refuse to let me buy "wrong." I might pay a tad bit more, but I'm only making one trip, and that's because they make sure I head to the register with the right item. Jim always steers me right and does it with a smile. Been my hardware store since 1989.”
“As a first time homeowner, the staff at this store is amazing and helpful. Their team members are always ready to help and provide knowledge into DIY home projects. My go to store for tools!”
“I had worked at wheeler Hardware for 5 years and it was honestly one of the best companies I have been at. I was given the time and resources to achieve my work and personal goals. The work that wheeler has taught me I have been able to use in my everyday personal life and overall made me a more efficient worker. Thank you Wheeler Hardware”
“Excellent service over the phone! I called to ask about replacing a kitchen side sprayer. I talked to Rika, who was VERY helpful! It was the end of her workday [if her day ended at 4:30, she stayed until 5:00 to help me] and she was SO pleasant, willing to go the extra, EXTRA mile to help me in my time-crunch & problem-solving at every moment. In the end, my plumber said the side sprayer I wanted wouldn't work, but I learned that all future plumbing-supply needs, I will definitely be calling Ferguson. Thanks, Rika!”
“I frequently struggle with trying to find things in their setup. Haven't learned their inventory style. But other than that they are a lot better than the compilation.”
“I echo a lot of what the other reviews would say. This is a nicely kept store with good management. They are friendly to people and have good sales. I appreciate the appliance deals they have as we are moving soon and got a deal on a new washer dryer combo. Coming back soon to get some new gardening equipment for the summer!”
“Joshua B was very helpful and kind. Assisted me on his way out the door. Great customer service...I appreciate his help even when he very obviously wasn't on the clock.”
“Wonderful staff at this location- especially at the paint counter. Thank you Nelly!
Home Depot also offers free same-day delivery, which is a huge win and always has great customer service at the store and at the corporate level. We’ve use them for small and big purchases.”
“They had the tools I needed on hand, which made me quite happy.. It did take some time to find someone to unlock the cable securing the tool set I wanted; but eventually we got it.”
“Convenient neighborhood store with plenty of staff if you need something quickly, but in most cases, you should just keep driving to Fleet Farm due to the price difference”