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“I went to this UPS location to print off an obituary but after trying to print the obituary off from my cellphone it wasn’t working out in my favor. There was a really nice Associate named Vino that helped me correct the obituary that I needed to print off. She was very Kind, Helpful and Patient . I look forward to visiting this particular location again because of the wonderful customer service that I received from Vino.”
“This is the my favorite UPS store. The customer service is always above and beyond. They are knowledgeable and always so helpful. Whether it’s printing or shipping, they know their stuff and are willing to help and answer questions. They are well staffed so they can give customers the time attention if needed. They are fast and efficient and work well as a team.
I don’t live in the area anymore, but I always make the drive to get fast, friendly, and helpful assistance!”
“The workers at this location are so kind to everyone who comes in. They never mind helping with what ever you need. They also always have a full staff so I have never had to wait more that a minute.”
“Super nice guy:) I wish I found out about this place when I first moved to the neighborhood 8 months ago, it is way easier than having to wait or worry about he post office or getting my packages at the leasing building due to them getting stolen at my building. He charges $3 a package to be sent out by UPS or for $10 a month you get a mailbox and unlimited packages to be sent, the only thing I got confused about was it's a 6-month minimum and you have to pay it upfront so $60 + show 2 forms of ID, SSI card not accepted. I showed him my ID and my lease. You can also get things sent to his email and he will print it for you and I believe they fax as well. They sell shipping essentials if needed AKA boxes and tape. Only open busines hrs during the Week- Not Open on Weekends!”
“Brandon.was excellent and very very patient with my large international package to South Korea. They have to know every item, the amount, the weight! I also came to this location for Christmas and everyone was exceptional in service. I never met such patient people like Brandon, their hard to come by! This location is great and the prices also! Thank you again!”
“Man. To say these people go out of their way to help is an understatement! I’m newish to shipping and they not only have a great relationship with USPS for me to ship a couple different ways, but they all have a great relationship with each other you can tell. I have to call out a special employee, Will. He goes above and super beyond. Recommends things that work well for me. Offering package recommendations and answering all my nuanced questions. Definitely go slightly out of my way to go here and you should too!”
“Needed to get some things printed, notarized, and scanned and Jarred got me squared away immediately. Super efficient store and even got some packing materials before a big move. Thanks team!”
“Old Dominion Freight Line is consistently reliable and professional. Shipments arrive on time and in great condition, and their customer service is top-notch. A dependable LTL carrier we trust every time.”
“Best place to go to drop off packages. Hardly ever a wait, the staff know what they are doing and are super friendly, and they accept UPS, FedEx AND USPS. My only complaint is the parking lot is cramped but that’s not their fault!”
“Stopped in to make an Amazon return and was pleasantly surprised by how quick and easy the process was, even without using the self-serve kiosk. The staff made everything simple and efficient—highly recommend this location to anyone in the area!”
“I had to get some packages delivered for Christmas at the last minute. The manager was amazingly supportive and did an amazing job helping a stressed out customer like myself. I am so grateful to the team and this location’s service. Thank you so much!”
9:30AM - 3:30PM
1041 Grand Ave, St Paul
Shipping Centers
“I've been a customer at the UPS Store on Grand Ave. for something like 15 years at this point. It is without a doubt the best UPS (or similar) store that I've ever been to. They are located on Grand Avenue near CVS, Starbucks and a barre studio, with parking available in a small lot and on the street. The staff here is really friendly and above all COMPETENT - I usually print my own labels etc. and I'm in and out of there in 90 seconds. They accept both UPS and USPS shipments, and have additional services i.e. printing and binding documents.
This place is a STARK contrast to other UPS Store locations (I'm looking at you, Highland Park) where the staff are sometimes lazy, often unfriendly and frankly don't seem to know what the heck they are doing. UPS should use this location to train new franchise owners on how to run a successful UPS Store.”
“Freight Buddy went above and beyond what I expected! I purchased an antique phone online but the seller wouldn't ship it. Kevin, at Freight Buddy, picked up the telephone, packaged it for shipping, and had it sent from Minnesota to Georgia. He did such a great job packaging it - I think it would have survived a drop of 15,000 feet! Everyone I talked to on the phone was so kind and courteous. I wish their was a Freight Buddy in south Georgia - I would use them for all of my shipping needs. Kevin made me feel more like a friend than a customer! I can't thank them enough!”
“We just hosted a conference near this UPS location and needed several items printed. Exceptional detailed and personalized service and they even delivered it. I highly recommend.”
“I’ve used Highland Postnet in St. Paul several times in the past couple years and even before that, these guys are the best!!! They truly care about you. I have no reason to go anywhere else ??
A big thanks to Angel too ?”
“Kendall was friendly and empathetic. Had a horrible situation with Quantum Fiber claiming I did not return equipment. Kendall was able to help me find my tracking number to confirm that I did return through UPS.”
“I came in yesterday to print flyers for my missing cat. I was absolutely beside myself and could barely function. Tiffany not only helped me troubleshoot a printing issue, but also gave me a hug and offered the kindest, most comforting words during what felt like the end of the world for me.
I truly hope FedEx knows how valuable Tiffany is — not just as an employee, but as a deeply compassionate person who makes a real difference in this community.
Happy to report my cat was found today! Thanks so very much ?”
“Incredibly helpful and knowledgeable staff. I had to send back 3 client computers to 3 different addresses and I was in the store for less than 10 minutes. Everything was clear and easy! I did not catch their name but I will back to this store for my shipping needs.”
“Printandgo is the best.No hassle with printer cartridges or old ink.Just email, wait for your code, pay pennies for your printed items. No dealing with printer manufacturers built in proprietary control. I love it!”
“I was helped by Amir and Bisham, both of whom went above and beyond to assist me. They were incredibly patient and helpful even when I had to email the labels a few times to get them to go through properly. They both made my day!!!”
“Natalie at Secure Delivery Services went above and beyond in helping coordinate my delivery. She made a stressful situation into a much more manageable one. She was professional, caring and helped me step by step through the process. She is an incredible asset to the company!”
“The staff here are so so friendly, knowledgeable and helpful. They really saved me from a printing nightmare. Would recommend people use this FedEx location if they should need one!”
“If I could give Bruce 6 stars, I would.
My husband and I frequent this Post Office since it's in walking distance and we have never had a bad experience. All staff members have been very kind and helpful, but we have to give a special shoutout to our guy Bruce! He is the most friendly and charming customer service person we've ever met. I always leave feeling like things are going to be okay, and reminded of the good in this world. And all I came for was a stamp.”
“I rent a mail box here and have had a great experience. The pricing is reasonable and the location is convenient. The owner is great with communication regarding billing, hours, and any other updates. Mailbox Express has made receiving mail easier for me and I get to support a small business at the same time! Would recommend!”
“The Northeast USPS is my go to post office. I really appreciate all the staff at this post office. Everyone is always very helpful, knowledgeable and efficient. The lines usually move fairly quickly.
I’ve been to post offices all around the United States and this facility and staff is one of the best I’ve had the pleasure of shipping things out of. I would definitely recommend using this post office.
Off topic, but of note… the New Brighton post office is the worst I’ve ever been to. Unhinged staff. Avoid at all costs.”
“Idk about the passport side but I was there today and the lady that works at the post office counter was fabulous. I look forward to my next post office stop because she was a vibe. So helpful.”
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“I was satisfied with the shipment, however the customer service area could improve, it seems like they are doing you a favor, my things arrived well and on time, I recommend it.”