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“I have visited a few times. Great small town feel with wonderful customer service. I had the nicest lady help me with finding what I need and problem solving my situation. The cashier was a nice young lady who was super respectful. It was busy and they still were super helpful.
My college aged son needed something and stopped by a few days after that and said a lady with glasses took wonderful care of him.”
“Awesome selection of tools and drilling equipment. Salesman was very helpful and set us up with exactly what we needed. Came at a premium over online stores but the knowledge and in stock items made it worth purchasing.”
“I love shopping locally here at Burgaff's ACE hardware!! Everybody is so nice and knowledgeable. I strongly recommend Burgaff's ACE hardware!!! 💯💪🔥”
“Workers are quick to ask if you need help generally. Baught a folding light from there usb c cord is propritary. BRAUN 500 Lumen LED Rechargeable Magnetic Handheld Foldable Slim Bar Work Light. Regular usb c cord wont work at least not the couple I have tried different chargers too. Still 5 stars because of everything I purchased there that was the 1st problem. And im just going to continuity test the cord and figure it out and post it somewhere. You cant seem to buy a replacment cord either its a great 18650 cell replacable light its just too bad about the cord. They arent kidding when they say dont look into it I did by accident was seeing spots for a day. Icon thin wall impact sockets totally awesome too”
“Guys working here are very nice, great customer service. Husband sent me in for stuff and they a really respectful. Place is easy to find with Google maps. Won't mind running errands for the husband here again.”
“Great staff..helped me find what I needed in a store im very unfamiliar with..im also new to town and the manager wrote down some cool biking/hiking spots bc I was looking for stuff 4 my bike which he helped me find and make an informative decision about.”
“I had a problem with the ballast on my 8' fluorescent light fixture. Garret was pleasant and very helpful in showing me how to convert the fixture to work with LED bulbs.”
“Acme Tools in Duluth gave me some of the best service I’ve had at a retailer. I bought several Ego battery powered tools including a mower and snowblower about 2 years ago, this summer one of the batteries quit charging so I brought it into the store and Steve at the service desk replaced it with a brand new one, no charge and no hassle, nice , friendly and competent. Definitely my go to place for tools and equipment.”
“I rather like Menards. My wife loves the 11% rebate checks. The only problem is wandering amongst the tools and such gives me illusions of grandeur and I begin thinking I can actually make stuff if I buy some. Most everyone is helpful and the guy in plumbing really knows his stuff.”
“Great every day prices, they have almost anything you could need for projects at all times so very well stocked and maintained store, most staff are very friendly and will help guide you were ever or threw whatever you may be needing help with”
“I want to give a massive shout-out to Matt Kilgore at the Duluth Home Depot. From start to finish, Matt was the definition of patient. I never felt rushed, even while weighing different options and asking a dozen technical questions. He was incredibly flexible, pivoting easily as my plans shifted and helping me find the best solutions for my specific needs.
What really stands out about Matt is how sincere he is. You can tell he genuinely cares about the outcome of your project, not just making a sale. He is remarkably helpful, offering expert advice that saved me both time and headaches.
If you’re heading to the Duluth Home Depot, do yourself a favor and track down Matt. He’s a true professional and a huge asset to that store!”
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“I’ve been shopping at Marshall hardware for decades. I even remember Mr. Lyman Marshall the owner at the time. very nice man. The store has not changed. The best customer service you’ll ever find in a hardware store. I’lll go on record as saying it might be the best hardware store in the state.”