Sleep Number is a business that offers a range of sleep solutions, including adjustable beds. While the overall customer experience has been mixed, the company's staff have been praised for their responsiveness and expertise. Some customers have reported issues with the delivery process, including delays and communication problems. However, the company has been willing to waive delivery fees and make adjustments to address these concerns. Despite these challenges, many customers have had a positive experience with the quality of the beds and the support provided by the sales team. Specifically, Jamerson has been highlighted as an exceptional sales associate who helped customers find the right bed for their needs without pushing the most expensive options. Overall, Sleep Number appears to offer a premium product, but the customer experience can vary. Customers should be prepared for potential delivery challenges but can expect knowledgeable and attentive support from the sales team.
Great service, give you the time to make a decision without feeling rushed. Felt really comfortable shopping there.
September 2025
Jamison sold us our bed in 2021 and was VERY helpful setting us up for our move. Keep him around and happy as he has a wonderful customer service approach and attitude!
April 2025
Young was a huge help when my home delivery truck encountered a mechanical problem. Edina is a great Sleep Number location to get personalized attention.
