Cell Phone Stores near Hermantown, MN

“I have never met a nicer bunch of people to work with. They have had the answers to every question I've had and have provided me with the work men needed to keep my hope running smoothly.”

“Ordered the part in less than a week fixed the phone in an hour. At&t sent the phone to Florida and couldn't fix their own phone. Don't get phone insurance come here”

“I had a very good experience with this store. My only change that would be respectful would be a one on one experience with an employee. I was bouncing around a lot between different people to get my phone upgraded. As a customer isn’t wasn’t the best experience.”

“As usual I had the best experience when I came to pay my bill. I do that at the Victra store in Superior WI as I don't have internet. Staff, especially Cody, was very kind & helpful.”

“This is the BEST phone place I've ver dealt with, not only that but today I got a pair of headphones and the are amazing. The staff there is always so helpful. I will be staying with them for as long as I can.”

“My husband and I were told that AT &T had better cell coverage than Verizon just north of Bayfield. We visited the store, and were given excellent treatment. Kaleb knew what he was talking about and could really relate to "seniors." Not only did he give us good service, but he didn't oversell. He was a pleasure to work with.”

“Alex E. was absolutely amazing with his service!! He was supper informative, patient, and went above and beyond to give us superior service and make sure we had everything we need! Can't say enough about the whole team's exceptional service!”

“The lady that helped me on Sunday was great! I was a pain in the but customer cause no nothing seemed to be working out . She helped me through and held the things for me to come backI was unable to get back that night and in fact didn't go back till Tuesday, figuring I'd have to re find my items. I walked in and explained, one of the guys there said he thought it was still on the counter! It sure was! I was in and out within 5 minutes!! The two gentlemen were very kind on Tuesday! The did great with customer service, The items I purchased, Patience, helpful, and kind!!”

“First things first. I am not the type to update my iPhone, in fact I haven't even been inside a Verizon since 2017. When I go there all the screens and grey streamline stuff just give me a raging headache, idk how the workers do it. But I realized my iPhone 8 wasn't cutting it anymore, the screen was smashed to smotherines in multiple places and it was always at 5%. For some reason i didn't want to let go of my little home button though. Anyways I decided it was time to move on and rip off the IOS band aid. When I showed up to Verizon I didn't know they do a queue. This is fine, time to browse and Peruse while you are in the queue. But let's be honest we all know you come to Verizon to get the new iPhone and you just look at the other stuff for fun. Well I was dead set on the iPhone 15 pro and I was dehydrated in the queue. I was second in line but my head ache was getting worse. I was inpatient and wanted to be anywhere but there. I thought to myself I just need to push through and buy the iPhone 15 and leave with a new phone that has battery. Well my turn in the queue comes, and I tell the worker that I want to switch my plans to join my partners family plan. Perfect and easy right? Well he tells me if I get a new phone number I can get the iPhone 15 for free. He says this is a no brainer. My brain says that how could I ever get rid of my phone number. My indecisiveness gets worse, my headache rages on. I can tell how annoying I'm being in my indecisive hell. But a phone number is a way of life. It's a social security number. It's a major life decision to change it. I think one has to be a little wild lunatic to be changing that left and right. But the trade off here was about 900$. I was convincing myself my phone number was worth 900$. And then I flipped, I crossed the threshold into not giving a fuck anymore. I didn't give a fuck about my phone number or the day or the time. It was just me right there in Verizon with the employee and the present moment was the only thing that mattered. From there on we start cracking jokes and having a good time. I'm excited the iPhone will be mine for free and I put all that baggage about my cell phone number in the past. Forget it. And then the best thing ever happened. My new number was the most perfect number I have ever seen in my entire life. I won't write it here, but I have to say I've truly never seen a sequence of 7 numbers that were so perfectly meant for each other. Every cell in my body knew this was right. I had the number memorized in one instance, rolling off my tongue. The awesome employee went to go get iPhone 15 from his cozy place in the safe. Meanwhile I chose a sparkling case and familiarized myslef with apples latest crap in making new charging ports. When we got the iPhone I was the one who had to legally open the box, which was invigorating and terrifying. Leaping forward into the unknown, no going back. Time is just a concept at this point. He puts the screen protector on, and the little things around the camera and some sick consumerist pleasure comes over me as a I see the sparkling iPhone prepare to be mine. It's in this moment the weight of the world disappears and I cannot even believe the ways I was being unconscious when I first arrived at Verizon. At the end of the day I left with a new free phone, a perfect new number, and an interaction at Verizon that will leave a lasting impression on me. It definitely takes a certain type of employee to handle the energy that I brought in that day. Thanks so much to Ryan at Verizon. Altho I have to say I am typing this on my old phone but I swear I'll cancel it soon.”

“Awesome phone's and awesome service. They have a huge selection of phones for free with a new line of unlimited service. They have great deals on cases and other accessories also. Friendly staff are always helpful too”

“5 stars for Chad! And Cricket wireless! He provided Amazing service with a difficult transition from Tracfone to Cricket. Went out of his way to get the job done! Thank You very much for all you did today!”

“Love the Awesome Service I receive at the Metro PCS Store on 4602 Grand Ave Ste 550, Duluth, MN 55807. My daughters screen quite working and they set me up fast in the very little time I had available. I forgot their names but the two of them help and let me know the deals that were available. I was set and ready to go in almost 20 minutes was there on 10/12/2023 at 11:10AM and out the door by 11:30AM. Thank you so much. I felt I had to give you 5 stars because that is all they had.”

“I love this Target location. They have everything organized very well and the staff are always friendly. Although, it can be busy, I don't blame Target for that. I say, we need another Target in Duluth!”

“T-Mobile at Miller Hill Mall solved our months long problem of being billed for a home internet service that we no longer had. Small kiosks for T-Mobile would not allow us to return our product, and T-Mobile Corporate would not talk to us without our "PIN," which we no longer had as we had stopped service. And yet...the monthly bill of $50. Until coming to this store, I was in a "Catch-22" of no help and unfair billing. I know it was never personal, but it felt like a company that after 17 years of our being customers (only stopped because of a signal issue up the Gunflint Trail, and our switching carriers) we would never receive help. We loved T-Mobile International Plans and the good service while in Central MN.I need to compliment and share that store mobile expert, Leila S assisted us in a way that was above and beyond. She could have simply given me the numbers to call, thanked me for coming in. Instead, she placed the call with T-Mobile on HER Smartphone, waited until they picked up, which took two tries and 15 minutes of time, all while "managing" other customers behind me to keep them patient until she solved this for me. T-Mobile finally picked up, and she resolved our situation for us. First person at T-Mobile "able or willing" to walk the final mile with us.I know that this can seem small, but in a corporate and small business climate of quick and fast, and let us help you on our terms, Leila S went the distance for us. Truly can't thank her enough, or T-Mobile Miller Hill Mall for assisting us with kindness, compassion, and professionalism.Top Shelf! Thank-you, Leila!Scott S”

“Colin needs a raise! He provided the best customer service I've ever experienced. Instant answers to my questions. Knowing how to utilize the website to accomplish what I needed, and did it all with a smile and a compliment on my outfit. #LongLiveColin !”

“Our representative, Seth, one of the nicest gentleman I’ve had the pleasure of meeting, was extremely helpful and knowledgeable on every single issue we needed help with. Highly recommend. Thank you Seth!”