Verizon offers a convenient shopping experience at their Mankato store, where customers can find the latest mobile, 5G home internet, and business solutions. For added convenience, customers can schedule in-store appointments or place online orders for pick-up or same-day delivery, where available. The store's staff, such as Stephen, have been praised for their exceptional customer service, with one customer describing Stephen as the "best rep" they've ever worked with at any Verizon store. Customers have appreciated Stephen's patience, thoroughness, and ability to explain processes clearly, even for those who are less tech-savvy. The manager at the front of the store has also been commended for their helpful attitude. Overall, Verizon's Mankato location provides a positive shopping experience with knowledgeable and friendly staff.
I could not be more impressed with the polite, helpful, and patient staff. They found an insurance policy that I had on my phone which saved me $700.00. Never will I forget this superb staff!!
December 2025
We had an excellent experience with Gabriel this morning. We entered the store at 9am and he immediately jumped up to assist us with exchanging our phones for new IPhones. We were in and out of there in 30 minutes! He was very knowledgeable and helpful. Great experience!
September 2025
Amazing service the handsome black gentleman helped me out. I believe he said he was a manager? He helped me out immediately and got my phone fixed in seconds
