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“Good facility with a ton of space! Lacoyah was incredibly communicative and helpful! She went the extra mile with service and helped make my move-in and out less stressful. When I emptied out my unit and was nearing the end of the month, she even called to ensure I didn't pay unnecessary fees.”
“Clean space. Nice mgmt. The entire time I have been renting though, at least one door is broken. Getting inside is the most difficult access I've ever come across. Terrible. I'll be looking around again.
Update: Uhaul has bought out Extra Storage which is what this review was for. Uhaul has been excellent. Changing my star rating to 5.”
“AAA Movers did a great job with our move. They were hardworking, fast, and came up with creative solutions to move an elliptical machine from a very tight upstairs location. I highly recommend them. Below are the two that helped us very much.
Moving Consultant: Scott Dillon
Movers: Jon Misna (Crew Lead)”
“As a parent of an out of state college student a storage unit was a must and I could not have chosen a better spot. Chad was always more than helpful when it came to ALL my questions and concerns. I will definitely be returning next summer. Thank you”
“I love Anne she is very helpful in the office my storage space does what it’s supposed do no problems and my access codes always work no problems good place for your storage needs”
“We give US Storage a 4+ out of 5 rating. The staff was professional & knowledgeable and helpful. The space was clean and well lit. The hours of access to our unit are the rental price are very good, compared to Public Storage and Xtra-Space Storage.”
“I have been storing various household items at this location for some ten years or more. The current manager, Chuck, is always helpful and friendly, understanding my requests and ensuring I get access as needed. The place is clean and well lit.”
“We were extremely satisfied with Stuff-It Moving & Storage during our recent move. The container was delivered pristine and provided ample space for our belongings as we decluttered. Dan's professionalism was evident throughout the entire process, from the initial delivery to the final pickup. His clear communication and efficient service made our move stress-free. We highly recommend Stuff-It and will definitely use them again in the future.”
“Five stars for Steven!
I’ve been a long-term customer at this Extra Space Storage location, and I can honestly say that Steven is the reason I stay. Managing a storage unit over several years can sometimes be a hassle, but Steven makes it seamless. He is professional, incredibly kind, and always goes the extra mile to ensure my needs are met. It’s rare to find this level of consistent, high-quality customer service these days. If you’re looking for a place that actually cares about its long-term tenants, ask for Steven!”
“I decided to change storage companies, as they raised my rent exponentially and I was looking for some Extra Space… anyway, Chris was super helpful getting me set up and I’m glad I chose The Lock Up!”
“There are plenty of places to store your stuff in this city—it can be difficult to differentiate. But when a place provides a free lock AND a free moving truck—hard to call that place the same as all the others. Those two little perks got me in the door, and Pat definitely made me confident that I had picked the right storage facility. He was professional enough to show me the two units I was waffling between and even remembered my name in passing when I saw him a couple days later—it's a small thing, but big in my book.
The Lock Up is definitely where you want to put that extra stuff you just can't quite part with—temperature controlled, great perks, and amazingly friendly staff.”
“We’ve been renting multiple storage units here for the past few years. We’ve never had inconveniences when needing to access our units. The facility is kept spotless and Amy is always a friendly and welcoming. The price and ease of facility access makes this a recommended 5 stars. Thank you.”
“Jim has such a wonderful attitude, you can never tell if he is having a bad day! He is always extremely helpful in navigating me where I need to go as well and going above and beyond everytime I walk through those doors! Thank you Jim!”
“Units are clean and secure. Management is great, very helpful guy. Prices are outstanding! Won't find indoor, controlled entry with management onsite 24/7 anywhere!”
“I have used All Furniture in the past for moving. Their team is nothing but amazing. Thanks to the guys Frank, Rashaan, Justin R, Tony B, James C. For this huge move!!”
“I went to Classic to see about last minute winter storage, unfortunately there was no more space available. Matt did some searching without me knowing and came up with a competitors name as a place I could check. Not many people would go that far to help when they have nothing to gain, but he did. Although the referral was full too, I eventually found a space that works for me. Thanks Matt. 5 stars.”
“I am an auction buyer and have won multiple auctions at this site. Michelle and Kit and crazy helpful and kind. The security is great, especially in this part of Mpls and they even help answer questions when I win auctions at other sites where there isn't a full time staff. 10/10 would recommend.
I also rent two units here myself and always feel safe in there by myself.”
“I had a wonderful moving experience when I worked with Scott Dillion at AAA Movers. The guys that moved me were very attentive and professional. I highly recommend that you contact Scott for your next move.”
“It's a good place to store your things and they are friendly help you when they can and they update there storage and they cleaning up better too???”
“Natalie at Secure Delivery Services went above and beyond in helping coordinate my delivery. She made a stressful situation into a much more manageable one. She was professional, caring and helped me step by step through the process. She is an incredible asset to the company!”
“Josh dropped off and picked our pod after our move from Boston to Minneapolis. His service was excellent and he was very helpful to answer any questions we had regarding logistics. Although the pods website was undergoing maintenance, we received calls from Josh well in advance of when he would arrive. All in all, the 5 star review was very much earned.”
“The Acorn facility was clean when I moved in, and I got a unit big enough for my needs. They communicate well about insurance updates and price changes. It’s easy to pay my bill (I use autopay). The only reason I didn’t rate them at 5 stars is the price of my unit has gone up several times a year in recent years, coming close to pricing me out.”
“The person I did a live chat with didn’t know what he was talking about but when I called the store to ask about getting a second unit, my experience was wonder. Everyone I talked to was wonderful.”
“I recently inquired about my existing unit at the front desk and Meshach was of great help and discovered a discrepancy in the pricing of my unit and with the help from the general manager they adjusted my pricing. I greatly appreciate their customer service by following up with me in person and over the phone. It’s been a good customer experience thus far.”
“I would just like to take a minute to recognize Paige at eye storage. She’s an excellent associate manager whatever her position is she does an outstanding job and if I could, I would give her 100 stars.”
“I had signed a rental agreement but was ultimately unable to rent from this location due to the likelihood of needing earlier access hours than are currently allowed. Jessica's incredible service resulted in me not being charged for my own mistake. I regret not being able to rent here due to the location, cleanliness, and service. I hope in the future the window of access hours will be expanded. Regardless, you will be in excellent hands should you be lucky enough to rent a space with Jessica's support.”
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“Matt B, George, Damian, and Jesse were amazing. They took care of our furniture and our house. The cost was well worth it. They spent 7 hours moving incredibly heavy furniture and sometimes had to move it twice when we got the room wrong. These guys are great. I highly recommend!”