The UPS Store #5396 in Minneapolis is a locally owned and operated business inside City Center on the Skyway Level. It offers expert packing, shipping, printing, document finishing, a mailbox service, notary, shredding, and faxing. Reviews consistently highlight amazing, superb, and helpful staff who are extremely friendly, courteous, professional, patient, and knowledgeable. Customers report great customer service that makes shipping a breeze, with staff expertly handling complex situations and explaining services and prices clearly. The store is noted for being incredibly useful, especially for new or overwhelmed customers needing to ship many items.
We just hosted a conference near this UPS location and needed several items printed. Exceptional detailed and personalized service and they even delivered it. I highly recommend.
July 2025
Great customer service from Trey I believe his name was very helpful and made my shipping experience a breeze. Great ups location!
June 2025
Attended a conference at the convention center and had a lot of stuff to ship back. Called this UPS and the man behind the counter was SO helpful in getting me to the UPS store and taking care of us and everything we had to ship home. I don’t know what I would have done without him. So thankful!!
