The United States Postal Service is known for its kind and helpful staff, who strive to provide the best service possible. Customers often praise the knowledgeable and friendly employees, such as Koko and Tina, who take the time to ensure things are done right. While the lines can be long at times due to understaffing, the staff always greets customers with a smile and does their best to assist them. However, some customers have expressed disappointment with the high prices for items like tape, which can be seen as unnecessary expenses.