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“We accepted delivery of a brand new van on Thursday (8/20). By Saturday morning (8/22) it was completely dead. Toyota was able to jump start our van but the ramp is still not working. I have yet to receive a response from the Mobility Works 'emergency' number. Disappointed is an understatement. I expect more from a 90k vehicle.
8/24 update
Local staff were able to identify the issue. They are repairing it and have provided a loaner vehicle. I think we're judged best by how folks respond when things don't go according to plan. I believe Mobility Works Roseville is doing their best to make it right.”
“The gentleman who prechecked my vehicle found way more issues than I would of seen so I wouldn't be held responsible for a couple dents and scratches. I did catch the cigarette burns on the passenger seat that he missed, but to be fair, the burns just looked like some fuzz on the seat.
When I checked in the vehicle, another gentleman thanked me when I let him know I fixed up the car's setting. For some reason, the interior lights and keyless entry had been disabled. I asked if that was normal and he said it normally isn't disabled.”
“Ahmed was so great! He helped me get a last minute car for my trip and is genuinely kind and cares about his customers. This will be my new go to place for car rentals.”
“⭐️⭐️⭐️⭐️⭐️
Excellent Service at Avis & Budget Roseville!
The manager at the Roseville Avis and Budget location is amazing — very helpful and professional. His staff is also excellent! The place is clean, the cars are in great condition, and everything runs smoothly. I had a great experience and highly recommend this location for anyone looking for reliable and friendly service.”
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“Went in for an oil change - had a problem with my underbody rock shield and they resolved it quickly and cheaply - finished before expected - very happy with service at quick lane”