The Verizon store in Roseville is highly praised for its helpful, friendly, and knowledgeable staff. Customers appreciate the quick assistance, often receiving support within 15 minutes without needing an appointment. Staff members like Collin, Tristan, Jordan, and Mario go above and beyond to make the experience smooth and stress-free, whether helping with phone trades, plan changes, or account transfers. Employees are described as patient, kind, and empathetic, especially when assisting customers with disabilities or language barriers. The store is known for its organization, efficiency, and excellent service, even during busy times such as holidays. Customers also value the convenience of online ordering, with options for free 2-day shipping, in-store pickup, same-day delivery where available, and online appointment scheduling. The store’s knowledgeable team ensures that new phones and plans are set up correctly, and the staff’s dedication has earned long-time loyalty from customers. Overall, the Verizon location in Roseville offers a welcoming environment, reliable support, and a commitment to customer satisfaction, making it a trusted choice for mobile, internet, and business needs.
5 stars for Aaron! Very helpful and helped me pick a plan that made the most sense for me. He was really good at explaining all the technicalities of the plan as well.
February 2026
LaTrez was incredibly professional and kind. He solved my problem in 20 minutes after I struggled with another Verizon location and corporate for 2 days.
December 2025
The wait can be a bit long during the really busy times, but the staff is very friendly and helpful. They are knowledgable about how to get everything set up properly.
