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“I trust the recommendations of the staff. They show patience, honesty, care, and knowledge and you feel like you are leaving with the best shoe you can get for your body and activity level!”
“Every time I go to a Big River store I am greeted with friendly people. They are experts in running and happy to answer any questions I have about products. I train with Big River and they have made improvements in my life. I will continue to be a Big River customer.”
“Calvin Jackson the manager was absolutely amazing he spent so much time making sure my daughter’s shoes fit perfectly and we’re exactly what she wanted! This was our first time purchasing from the store, but now we will start coming back because of him!!”
“Sam was absolutely outstanding! We went in with the whole family and she helped everyone to find exactly what they needed. She took the time to explain to each and every one of us exactly what our scans showed, made sure we went home with the right shoes and most importantly left all of us feeling taken care of. 10/10 service.”
“This shoe cobbler is amazing! So talented. I have taken heeled shoes for him to shorten and slide shoes for him to add straps to. This is such a talent & art.”
“Warm, helpful and patient salespeople who worked with my husband and me to find the best fit in the styles we liked. Little known store hiding in St. Louis; we so happy we found it.”
10AM - 9PM
160 Gravois Bluffs Cir Dr B, Fenton
Shoe Stores
“Skechers has some of the most comfortable shoes and I am so glad there is a store in Fenton, Missouri.
I just had knee surgery and I went in today to find some sandals that were comfortable enough. Bethany helped me and she was knowledgeable and friendly.
I received the best customer service that I have received in any store in a very long time from Bethany! She was very patient with me while I tried on several pairs. I found one pair, but I was having trouble finding a second pair for the, “buy one get one half off” sale. Bethany had me try on a different style and size in a different pair and they worked perfectly!
Bethany even accessed the website to show me the other colors for the sandals. When I left the store she was helping another customer!
Super Job, Bethany❣🥿”
“I don't remember her name, but she had the coolest pair of dinosaur skeleton vans. She was very patient and helped me stay within budget for two pairs of sk8 his. I've struggled with getting vans to fit for years and thought I'd never wear them again but thanks to her I finally found my correct size and what models to wear with my weird feet! Just got another pair thanks to her.”
“Store is clean, organized, and well stocked. Staff is so friendly. The prices for the designer and upscale retail pieces are fair. They do have some Target pieces mixed in, the prices are too high for those. I bought a pair of Vineyard Vines shorts with the tags still on for $14, great value. Will definitely be back.”
9:00 AM - 7:30 PM
1099 Milwaukee St, St. Louis
Shoe Stores
“I recently had to contact MBT USA with regard to a pair of MBT shoes I previously purchased. MBT USA customer service (Sheri) not only listened to my concerns, but was proactive to resolve my issue. I was totally impressed by MBT customer service and I'm loving my new MBT shoes, which is a vast improvement from my previous MBT shoes. It's nice to see a company that backs up their product with stellar customer service. I'm now a fan of MBT!!”
“it's okay... not always the best selection. also you usually have to go looking for a helper, but there's enough shoes there. you should be able to find something suitable.”
“Employees were very helpful! Wonderful selection of merchandise. The photography on the walls wasn't really for me, however my 15 year old son was helped professionally and courteously and I truly appreciated that!”
“I loved this store!! I was there to pickup shoes I ordered online. The staff was friendly and professional. It had a cool vibe with the music and atmosphere. I look forward to going to shop in store next time I need shoes.”
“Brooklyn- the cashier we seen today was absolutely PHENOMENAL. Polite, courteous, and knowledgeable of the UA brand, and helped me find some things I had my eye on! I definitely will be back to shop this location. Taylor from IL”
“Aaron was super helpful in exchanging a pair of boots for me. The register was running slow and wouldn't cooperate, but he kept cool and got the job done.
I found some good deals on outdoor gear that wasn't so expensive that I'd be afraid to ever actually use it in the field. Also I found some good gifts, like the shirt in the photo that I got for my father in law.”
“This is our fourth order and I think the rating is low because it is kind of a small investigation to figure out where to put a review. When I first ordered I was just taking a chance but, there was no problem and the merchandise was high quality and the prices were very competitive. I even purchased a few odds and ends that they suggest, so you make free shipping. I thought they would end up being gifts for people we really did not like, but, the stuff is great. Highly recommended by the Motley Dog Training Team. If you are into ratings, check out the reviews on the site. This thing does not represent the company, so, hope we helped a little. Small Victories.”
“I really appreciate the attention they put into the customer experience. From the initial greeting to the great advice and service, I've had several enjoyable experiences here and will have more. Thanks for that!”
“Shannon D. (What the receipt said!) is so sweet. We came and visited from Iowa to see my grandmother who lives in Manchester. She helped my husband apply for a card that he was approved for and she was our cashier every time we came back (I love this store!!) over the 3 days we were in town. She remembered us, made us feel so welcomed and had the nicest smile. She is very good at her job as well. We will definitely be coming back to this location whenever we are in town!!!”
“I had a wonderful experience at Birkenstock's & More in Creve Coeur, Missouri! The staff was incredibly friendly, knowledgeable, and eager to help me find exactly what I was looking for. The store was clean, well-organized, and offered a great selection of footwear and accessories.
What really stood out was the excellent customer service. I never felt rushed, and the team took the time to answer my questions and ensure I found the perfect fit. Shopping here was easy, enjoyable, and stress-free.
If you're looking for quality products and outstanding service, I highly recommend Birkenstock's & More. I'll definitely be back!”
“I came into Merrell specifically for insulated boots. As soon as I came in, I was greeted warmly and asked if they could direct me to something in particular. I told them what I was looking for and was directed right to the shoes that matched what I had in mind. The clerk explained all of the features, told me what activities they were best for and helped me select a boot in my size.
I’ll be honest, money is tight and I was concerned about spending so much on “just a pair of boots.” I’ve always just worn cheap $50-$60 boots up until now. But as soon as I put these on, I immediately understood. These are not “just a pair of boots”. The quality is outstanding! They are well-built, stylish, warm, and most importantly, so, so COMFORTABLE!
The clerk, who was helpful and friendly, had me try on a couple of other pairs and had me walk around the store a bit just to make sure I found the best boot for me and not just the first one off the shelf. I really appreciated that I wasn’t upsold or treated like a walking wad of cash—I was treated like a person who they just wanted to help find a good pair of boots. The man, (whose name I didn’t get, but who had longer hair and an epic beard) explained that he wore Merrell long before coming to work for them, so it also made me feel good that he had actual experience with the product he was selling. After walking in apprehensively, I walked out feeling very confident and excited about my purchase.
I think it’s fair to say that between the customer service and the quality of the boots, Merrell has just earned a customer for life!
Thank you!”
10AM - 9PM
14121 Manchester Rd, Manchester
Shoe Stores
“Store is not well-sorted. It’s like the equivalent of searching through the bins to find some gems. The place is a little musty BUT it has TWO stories full of clothes that range from “grandmas old shirt” to “wow - what a good deal”. One of the workers here looks like Santa and even advertises himself as Santa ;) he’s really funny to our little grandkids.”
“Maybe I’m new to shoe shopping (not really) but that felt VIP! Levi was very friendly and super helpful. Despite dealing with some pain in my feet, that was as painless a process as possible. We quickly nailed down styles in my size and which insole would help best. Worth every cent!”
“I discovered Cavender’s by accident, and it ended up being one of the most unexpectedly positive retail experiences I’ve had.
My family and I initially stopped there to meet friends before heading to watch the Spirit of St. Louis Airshow. What I expected to be a quick meeting point turned into something entirely different. Cavender’s didn’t just tolerate the sudden influx of people—they embraced it. They welcomed the community to use their parking lot, invited everyone inside to cool off from the heat, and opened their doors in a way that felt genuinely hospitable.
Yes, it likely brought in additional foot traffic—and with a well-timed sale, I’m sure that was intentional—but it never felt transactional. It felt like smart, generous business done right.
We stepped inside multiple times throughout the day to escape the heat, and each time we were greeted with the same friendliness and warmth. The store itself was immaculate—floors, displays, and even the less noticeable details were clearly well cared for. The restrooms were equally impressive: clean, stocked, and spacious.
By the end of the airshow, we didn’t just leave—we came back in to shop. That says a lot. The environment made us want to stay. Their pricing felt fair, and they offered a range of quality options across different budgets.
It’s rare to see a business handle a chaotic, high-traffic situation with this level of grace, cleanliness, and genuine welcome. Cavender’s turned what could have been an inconvenience into an experience that left a lasting impression.
We’ll absolutely be back.”
“Great experience! I had gained a bunch of weight during my pregnancy and it never came off. I had no idea how to dress my body and I've been wearing my pregnancy clothes for three years now because I could never find anything that flattered my body.
I booked an appointment with their stylists (which was free!) and they brought me a ton of beautiful clothes to try on. At first, I was not loving the clothes they brought as my stomach was still showing, so I told them my concerns and they brought me some better matches and styles I liked more. I left feeling much more confident and beautiful. The staff were all very pleasant to work with. They all feel like friends. I will be a life-long customer here!”
“I had an outstanding experience with Dawna during my recent visit to your store. From the moment I walked in, her personable and attentive demeanor stood out. When I couldn’t find my size in a pair of pants, Dawna didn’t hesitate to go above and beyond. She went to the back of the store to search for my size and came back with not only the pair I was initially interested in but also a recommendation for another style that she thought might be a better fit.
Her insight and willingness to help led me to purchase the recommended pair, which turned out to be perfect. Dawna’s exceptional customer service extended to the many other items I bought during my visit, making the entire shopping experience enjoyable and effortless. Dawna's unique gift for connecting with customers and understanding their needs is rare and truly sets your store apart from others. She made me feel valued and confident about all my purchases. Thank you for having such a phenomenal person on your team!”
“This boutique is such a gem! They always have a great selection of stylish, unique fashion pieces, and the staff is so friendly and helpful. Shopping here is always a fun and welcoming experience—I always leave feeling confident and happy with my finds!”
“I was having a bad day trying to find a cute plus size outfit and was feeling very down on myself. I came in here and had the absolute best experience i could ask for. When i came in Alishia greeted me and asked what i was looking for. I explained what i was struggling with and she smiled and got me a stylist. The stylist was named Natalie. She did an amazing job styling me and really listened to what i liked and didnt like. She really tailored the experience for me. Alishia also kept checking to see how things were going and they hyped me up the whole time. I felt so confident and happy. They absolutely made my day and made me so comfortable both in the store and in my skin. Ill definitely be back and i HIGHLY reccommend going there. I have social anxiety and it was nonexistant in there. 10/10 would reccommend.”
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“Laiza did an amazing job helping me return shoes and order online the shoes I really wanted! She was super professional and friendly and made the whole process smooth and hassle free! Excellent customer service at this store!”