Cricket Wireless Authorized Retailer is highly praised for its friendly and professional staff, providing excellent customer service. Customers appreciate the helpfulness and knowledge of the sales representatives, who go above and beyond to assist with phone switching, plan selection, and resolving issues. Several reviews highlight the positive attitude and expertise of team members such as Nathan, Alex, Taylor, and Noland. Taylor, despite only a few months of experience, impressed customers with her confidence and ability to handle challenges effectively, even helping find accessories like phone cases. Noland received special mention for his helpfulness, respectful attitude, and quick resolution of issues, making customers feel valued and well taken care of. The staff's friendliness, professionalism, and willingness to assist create a welcoming environment that customers recommend highly. Overall, the location offers reliable service, knowledgeable employees, and a commitment to making sure customers leave satisfied, making it a trusted choice for mobile needs.
Noland exceeded all expectations. He went above and beyond to satisfy all of my needs. I will definitely be back again. Cannot recommend enough.
April 2024
Nathan is a great sales rep and helped me out beyond what he should have and we greatly appreciate all of his knowledge and help with the process of switching over to our new phones. Big thumbs up to the whole crew though very easy to get along with.
February 2024
Alex was awesome he was extremely polite extremely Professional and went above and beyond what a agent needs to do for any customer ..
