The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and processes 47 percent of the world's mail. At the 2002 Congressional Dr. location, the employees were described as compassionate, knowledgeable, and pleasant, especially when assisting with passport services. Customers praised the efficient and helpful service, with one individual receiving their renewed passport in just 12 days after the expedited request. The post office also offers a convenient passport application process, including the option to have passport photos taken on-site. Customers appreciated the guidance provided by the staff, who walked them through the required documentation and paperwork. One reviewer even stated they would bring their daughter to this location for a "pleasant passport experience." Overall, the USPS location at 2002 Congressional Dr. is praised for its exceptional customer service, efficient passport processing, and helpful staff. Customers recommend this post office for anyone in need of postal or passport services.
The workers here are always amazing. My only issue is that online (Google) claims their Retail side is open until 2:30PM on Saturdays. This is incorrect. This location is only open until 1:00PM on Saturdays.
July 2026
The staff at this Post Office gave me exemplary service!!!! Thanks for all your help it was refreshing and made me reevaluate my own Customer service presentation!!! Great work USPS!
June 2026
Staff were helpful when i needed to send a package.
