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9AM - 12PM
2345 S Brentwood Blvd, Brentwood
Credit Unions
“I’ve been with this credit union since about 2003 and they’ve never done me wrong. I had particularly great service today from Coyte, who assisted me with a potential fraud issue. He was super friendly and very helpful. I highly recommend this credit union for anyone’s banking needs.”
“OMG Shantell Felton is fabulous. She took care of everything before we arrived so the loan process and opening a new account were super easy!
I highly recommend calling her and also Vantage Credit Union. I didn’t understand the advantages of banking with a credit union.
And , to boot, the interest rate is more than just competitive. They gave us a very good rate.
Thank you Shannell.”
“I have been a member for less than one year. As of today, every experience I have had with Century Credit Union, whether over the phone, through email, or in person, has been exceptional. The employees at both branches are kind, knowledgeable, and professional. Their online banking and mobile app are easy to use and always accurate/up-to-date. If you want big banking experience with suits and ties, do not go here. If you want relationship banking with a small town feel, go to Century. You won’t be disappointed.”
“My experience was great with the service as well as a little education . Cheryl took her time in explaining the process for what I needed to do and made sure I understood it completely. I been with this credit union for over 20 years when it was Aerospace and 1st Financial.”
“Shout out to JP for making my car loan application process as easy as it could possibly be. He was extremely friendly, knowledgeable and efficient when we were in a rush situation at the dealership.”
“Natalie was a super big help whenever I went in mid-afternoon during peak time to do a large cash payoff for a loan. Thank you Neighbors CU and Natalie for your hard work!”
“Appreciate all the help from Bill H. on my recent transaction! He took the time to answer all my questions and stayed on top of things every step of the way. It was wonderful to work with someone diligent, trustworthy, and helpful.”
“Alliance credit Union branch that I go to is located in the old Firemen's credit Union on Fyler Avenue just west of Macklind. It's very easy to get in and get out, I go inside and they know me by name which is unusual for most banks nowadays. The service is always very simple, friendly and most of all always accurate.”
8:30AM - 12:30PM
11944 St Charles Rock Rd, Bridgeton
Credit Unions
“The small parking lot fills up fast. There's usually only a couple of customers inside so I don't know where all these cars come from. I frequently have to park across the street.”
“I had some issues with my new card being mailed so I decided to go in and everyone was so kind I was immediately greeted and asked if I would like a water. If you see Lisa Creed there she’s amazing and will be able to help you out!”
“We have done business with the Maryland Heights branch for a number of years and have nothing but stellar service. Especially the branch manager Ethan. Definitely a place that cares about thier customers. Also, the tellers provide a very peaceful and inviting environment.”
“Regina Lehr was AMAZING to work with at the Bridgeton Branch. She was very helpful, patient and timely with my auto loan application. I applied online over the weekend and she called me first thing Monday morning. I drove out of state to purchase my car from an independent dealer and she was very helpful throughout the buying process. Very happy with her services and my car! I've been a Vantage Credit Union customer for 20 years and this is why. Outstanding rates and customer service!”
“Michelle and Paris at the west Florissant branch in north county are the most awesome professionals working for Vantage Credit Union. They welcome and treat me with dignity as well as others any and every time I visit the branch. They are personable at the same time professional. Go and see for yourself.”
“I want to thank you assistant that helps and greets customer as they come in thank you for your help and also Zjohne' is awesome she is an amazing Spealist Lead she helped and answered all my questions.I appreciate everything that you have helped me with you are awesome!”
“We have been with VCU for a long time, actually we joined when it was it was Educatonal Employees Credit Union. Always a pleasant experience, great and helpful employees. My only criticism is they need to offer higher rates on CD options!”
“I want to personally thank Devin Cromwell and staff from West Community Credit Union for the excellent manner, and going the extra mile to process my loan experience.
He is very Professional and knowledgeable in explaining the Heloc and Heloan process.
He explained everything and alleviated my fears.
He is a great asset to company.
Thanks again
Alyse Chatman”
“Hello,
I would like to start by expressing my sincere appreciation for Shannon and Sam at this branch.
Shannon went above and beyond her duties in assisting me today, taking the time to correct and clean up issues that had been created previously by multiple individuals. Her attention to detail and willingness to step in and resolve the situation did not go unnoticed.
I would also like to thank Sam for his professionalism and hands-on approach. He made it a priority to understand the situation and work toward a resolution, which helped ease what has been a very stressful experience.
Because of their efforts, I feel more confident that my concerns are being taken seriously and properly addressed. Their level of service is exactly what members should expect.
That said, I do believe there is an opportunity for improvement in overall communication. Some of the earlier interactions I experienced did not reflect the same level of care, clarity, or responsiveness. As a member, it is important to feel heard, valued, and informed throughout the process.
I truly appreciate Shannon and Sam for turning this experience around, and I hope their standard of service can be reflected more consistently across the team.
Thank you.I wanted to provide an updated review based on my full experience.
While I previously shared my appreciation for Shannon and Sam—and I stand by that completely—I also need to address concerns regarding other interactions I’ve had.
Unfortunately, my experience with Roseanne and Justin did not reflect the same level of professionalism or urgency. There was a noticeable lack of communication and follow-through, and when I was finally contacted, the approach did not feel solution-oriented. At that point, I no longer felt comfortable continuing the conversation.
Consistency in customer service is extremely important, especially in the banking industry, where trust and clear communication are critical. My experience varied significantly depending on who I spoke with, which is concerning.
I am giving this location five stars solely because of the exceptional service provided by Shannon and Sam. Without their involvement, my rating would have been significantly lower.
I hope this feedback is taken constructively and used to improve overall service consistency for all members.”
8:30AM - 12:30PM
10950 Olive Blvd, Creve Coeur
Credit Unions
“We took advantage of the one year special rate financing on our home equity loan. We had the good fortune to have Christina C. walk us through the process. The paperwork required was not daunting at all with Christina assisting us along the way and keeping us informed. We shopped around, and First Community Credit Union had the lowest rates, and the best customer service!”
“Staff were very professional, helpful and very kind to me. You can’t get this most times from customers workers and I truly appreciate this kind of genuine service.”
“Together has always been very helpful. I have a personal account and a business card loan here. Great rates and the people have always been over the top helpful. Twice they went beyond what I would have expected and it makes me proud to be a member.”
“James was amazing he helped me with no problem had me laughing and has great customer service I was not in the bank for long at all and he helped me with everything I came for. I will be returning!!”
“I received excellent service from April at the Olive Street branch. She handled our reqest and was able to answered our questions. She was professional and efficient. Thank you again for your assistance.”
“I would give them 5 stars but for some reason everytime I try to use my debit card in the atm it always says: cannot read card. But it works everywhere else, like the SLC cu on Chippewa.PLEASE REPLACE THE ATM with the new updated version like they have at.Chippewa. The main reason we joined your location is because of it being right in the neighborhood.”
“I’ve been with this credit union for 10 years and have always found everyone to be welcoming and willing to help.
Particular shout out to Dan for being so extremely patient with me, answering all of my questions, and overall being very pleasant to work with. Thanks for your help and effort!”
“Visited this location to deposit a check and the young lady that helped me was absolutely GREAT! Very helpful and I even received a free water! I am a 76 year old retired postal worker that worked in IT in that building. I had not been down there since the pandemic in 2019. I was so happy to find that the service is still great and again the young lady that helped me should get 10 stars! She's the BEST!”
“I had a great customer service experience at the St. Louis Community Credit Union in Florissant! Dashara (sorry if misspelled) was incredibly helpful, professional, and patient throughout my visit. She took the time to answer all of my questions and made sure I fully understood everything before I left. It’s refreshing to receive service from someone who genuinely cares about helping members and making the process smooth and stress-free. Dashara’s positive attitude and excellent customer service truly stood out. Thank you for such a pleasant experience—I appreciate the great service!”
8:30AM - 12:30PM
4249 Watson Rd, St. Louis
Credit Unions
“First Community Credit Union and all credit unions are nonprofit organizations which will not charge you extra for anything unlike Banks. Credit unions are not for profit and you can look that up. Paying too much for any services, stop doing that! Want your fair share of profits from any interest that they make off of investing our money. Start doing that! In my opinion this is a good credit union and better than any Bank I've ever put money into. Here's my opinion, banks are bad and credit unions are good!”
“Absolutely wonderful experience with Jasmina! I was in and out within the hour, set up with a new checking and savings account, and she got me an amazing new rate for refinancing my car, getting it down by 15% on my interest rate with better loan term AND monthly payments. But seriously, she’s amazing and made it all very easy to understand and get done. Very happy to have come to First Community and to Jasmina”
“I've never had a bad experience with TCU . I moved to Pennsylvania and they helped me change everything over on the app . As far as address. I'll never change credit union these people are amazing and always super friendly”
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“County Credit Union is amazing for 501(c)(3) foundation I am a part of. Each time I walk in, I receive a smile and they all know my name. The customer service is exceptional! Carlton and his team are always there to help. If you are looking for the small town banking feel, this is the place for you!”