Boost Mobile at 7763 NW Prairie View Road in Kansas City, MO, offers a wide selection of the latest 5G devices and prepaid plans, featuring brands like Apple, Samsung, and Motorola. Customers praise the store for its friendly and helpful staff, especially highlighting Sabrina, who provides excellent customer service by explaining options patiently and addressing concerns thoroughly. Many appreciate the knowledgeable associates, such as Nithin and Zeinab, who go out of their way to assist with upgrades, technical issues, and saving money. The store is valued by long-term customers who prefer visiting in person over call centers, citing better service and support. However, some reviews mention frustrations with network problems and ongoing technical difficulties, including multiple visits to replace SIM cards and unresolved issues that affected service. Despite these concerns, the overall experience at this Boost Mobile location is positive, with staff members known for their caring and attentive approach. Customers feel confident returning for future upgrades, billing, and troubleshooting, trusting the store's staff to handle their needs with professionalism. The store provides a welcoming environment where customers can find the latest devices and receive personalized assistance for a range of wireless needs.
Stephanie and Sabrina are phenomenal and very helpful ladies. Amazing customer service! Thank you ladies!
May 2026
Went got a phone today, was in and out within 15 minutes and Stephanie help me. She was so helpful and fast. Definitely recommended this store above the other ones.
May 2026
Stephanie is really nice, helped me with my phone issue and explained everything to me to avoid it in the future.
