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“My husband and I visited the Verizon location in Fenton, MO on Sunday, July 6, 2025. Susan was so friendly to all customers and kept us informed of who was next and that she would be with us shortly. Susan was attentive to us and kept us involved while we waited for her to finish with her existing customer.
We have been with Verizon since 2000 and it is because of the customer service that people like Susan delivers, that we stay with Verizon. We get asked by other carriers to move to them, but we do not want to risk losing the relationship with a company that hires people like Susan to work with. She is professional and friendly! She answered our questions with a great attitude. This is uncommon these days!”
“Scott and Mike came to the house and walked me through the entire process. They were very helpful in assisting me with my questions and showed me how to work the new system before leaving. There was a missing part that kept them from completing the job but they agreed to come back and the following Monday at 7am sharp, they showed up as agreed.”
“My microwave went out. The part that needed replaced has a 10-year warranty. Not only were they friendly, as they were the last two times I've used their services, but they were fast, friendly, and their labor costs are very reasonable.”
“I was recently recommended to this place, and I’m so glad I followed through. The team was incredibly kind, patient, and knowledgeable. They helped me get a replacement phone quickly and made the entire process smooth and stress-free. What really stood out was how they went above and beyond to make sure everything was handled properly, keeping me updated every step of the way. It’s rare to find customer service this genuine and efficient. They were not only helpful, but also very understanding of my situation and made me feel completely taken care of. I’ll absolutely be coming back for any future tech needs.”
Open 24 hours
331 N New Ballas Rd Unit 411602, St. Louis
Electronics
“Straightforward service without the bait and switch pricing. Payment was fast, and shipping was free. I was thoroughly impressed and will use this company again. No wonder they have high ratings!”
“My daughter and I had a very positive experience with our recent visit to upgrade phones at our ATT. We were helped by “Z”. We had no wait time and he knew the products and system well. He was able to help with the phones, accounts, payment info, and needed accessories in a very timely and knowledgeable way, helped us save costs, and was patient with all our questions. Big thank you to “Z”! Your service was greatly appreciated!!”
“I bought a new iPhone 15 online from Verizon. This us a purchase where someone from Asurion comes out to your house to deliver and setup the new phone. As luck would have it, Verizon was having an outage when we attempted to activate the phone and it did not work.. I was told the phone would likely start working by the next morning.
Unfortunately, it was not working the next day so I decided to take it and the old iPhone to the Verizon/Cellular Sales Store in Ballwin. A sales associate Matt Karis enthusiastically tackled my problem. He quickly determined that my account was “hung” because of the attempted activation during the outage. Matt skillfully untangled the issue with Verizon tech support and got the account unhung.
Because it was an online purchase, it would have been valid for him to send me on my way to transfer the data between the old and new phones at home on my own. Instead, he demonstrated great customer service by volunteering to do the data transfer in the store where he could monitor it and address any subsequent issues if necessary. I was greatly relieved when he performed the nerve wracking procedure without any problems!
Matt also took the time to compile a list of current Verizon discounts and offers for me. Another associate Brian showed impressive depth of knowledge explaining some of the complex Verizon discount interdependencies.
I highly recommend this store and Matt and Brian in particular for their outstanding customer service and technical expertise. I greatly appreciated their positive spirit of helpfulness and care.”
“Amy Earle Where do I start? She went out of her way to help me. She is why, I stay at cricket. Somebody with patience
and somebody with a heart. Far and few between take care.”
“As I walked in to the store I was pleasantly approached and greeted by her Majestic Vibes Ms Tammie and I was able to sort out my network issues and able to have the best coverage and unlimited data Thank you again Ms Tammie and John Dwyer give her a Bloody Raise Mate ?? ???”
“I went in to trade my phone in. I was instructed to do everything in the app but Bailee was extremely helpful and patient! I really enjoyed her and her customer service was out of this world. Everyone I spoke to there was amazing. Thank you guys so much. They definitely made a lasting impression”
“Great little game store. They have been very helpful and are super nice. They even were able to resurrect some of my old disc based games with their disc resurfacer.”
“My experience is shop and pay. When I requested for help one young person taking care of Kios check out helped me to get connected to Anna to identify 19 items listed for shopping and Anna being extraordinary young and very talented person help to identify 19 items in just 6 to 7 minutes. That’s an outstanding performance and I would like to thank the entire team for their support and help whenever I need. The best place to shop is Target. Love Target for shopping and support that I receive from staff. Many thanks to ANNA. She deserves encouragement from management staff.”
11AM - 4PM
15045 Manchester Rd, Ballwin
Electronics
“Came in with just a few questions and was greeted with smiles ? and then came the answers for everything! Such a positive experience! Will def be back. Thank you Emrah!”
“Originally I wasn't a customer at all. I came in possession of furniture for free 3 months ago that turned out to still had rent to be paid on through rent a center. I contacted rent a center and they made it to where I was able to keep items and to take over that account. They even threw me a good discount due to the situation.”
“Samantha noticed that I did not receive the proper credit on my new Samsung Android phone that I purchased in September 2023 when I came in to pay my bill. The organic value was accepted on trade in not the promotional value. She put me in touch with a Verizon representative that fixed the issue and my account will be credited. Samantha was GREAT!!!!”
“Love, love, love Target’s order on line/drive up/pick up option! It’s is so helpful on those hectic days! The employees are so nice as well! While shopping in the store is my preference , I appreciate this feature and hope it stays!”
“Unfortunately, Pioneer did not offer the services I was looking for. However, they were very cordial and pointed me in the right direction. I will return here if I ever need something in their wheelhouse! From what they explained about their company, they seem knowledgeable and professional.
Cannot remember who I spoke with, but give them props!”
“Canceled my Spectrum internet and switched to T Mobile. They were very quick and helpful. They answered all my questions and were willing to help me get set up over the phone.”
“The sweet girl that brought my drive up delivery to my car was a gem! She asked me about the water that I bought and we had a little chat. She was so kind and engaging and seemed like she really enjoyed her job. I don’t know her name but I sure wish more people were like her.♥️”
“I’ve used Creative Audio Video & Automation several times and the service and knowledge has been A+.
I’ve used other companies and none compare to Creative Audio.
So glad to have them here in St Louis for all our tech needs.”
10AM - 8PM
1776 Gravois Rd, High Ridge
Electronics
“Excellent customer service. Trish went above and beyond getting us set up with new phones and plans. She even providedher personal contact information to make this process seem less. Compared to AT&T, T-Mobiles customer service and plans far exceed any competitors. Kewon was also very helpful when Trish was not around!”
“I have been a customer with Rent-A-Center for over 15 years. I've never had any issues with any of the locations that I have rented from or purchased. My items from management employees have all been great. They're well educated and I don't think I would go any other route.”
“By far the best GameStop I have ever been to. Everyone is extremely helpful and polite. I'm always in there looking for Pokemon decks and they have always helped.”
“This location has the most helpful people!
Brianna, Mike and Sid actually everyone there is so awesome! They will make sure you are a happy customer!! Excellent customer service 5 ?!!”
“I would give 500 stars if I could! After having a horrible experience at another Verizon store, I went to the Verizon Creve Coeur location. I was immediately greeted with a smile. The customer service representatives were extremely knowledgeable and professional and solved the problem I had been experiencing with my phone. This will definitely be my go-to store in the future!”
“I had a very pleasant experience at my local Target today, the best thing was my cashier was the same who was very rude last time but today she went above my expectations in doing het job.”
“Omg this location was awesome!!! I will drive the 40 minutes out there to just deal with them vs the ones that are closer! They were so helpful so patient so kind, I appreciate them so much!”
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“I don't understand what these people are talking about. I couldn't get enough customer service yesterday when I went to t-mobile. I was taking care of from start to finish. Fast,polite, friendly.Dillion(spelled right?) was my representative yesterday, and if you want a seamless experience with a friendly, respectful part of our younger generation, that's the man to go talk to. Just because you don't get what you want when you want it doesn't mean that you received poor customer service. I was with T-Mobile then switched to Verizon got treated with such disrespect at this Verizon store that I ran back to T-Mobile and ended up getting a better deal anyways five stars for this store thanks guys and girl.”