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“My husband and I visited the Verizon location in Fenton, MO on Sunday, July 6, 2025. Susan was so friendly to all customers and kept us informed of who was next and that she would be with us shortly. Susan was attentive to us and kept us involved while we waited for her to finish with her existing customer.
We have been with Verizon since 2000 and it is because of the customer service that people like Susan delivers, that we stay with Verizon. We get asked by other carriers to move to them, but we do not want to risk losing the relationship with a company that hires people like Susan to work with. She is professional and friendly! She answered our questions with a great attitude. This is uncommon these days!”
“Scott and Mike came to the house and walked me through the entire process. They were very helpful in assisting me with my questions and showed me how to work the new system before leaving. There was a missing part that kept them from completing the job but they agreed to come back and the following Monday at 7am sharp, they showed up as agreed.”
“My microwave went out. The part that needed replaced has a 10-year warranty. Not only were they friendly, as they were the last two times I've used their services, but they were fast, friendly, and their labor costs are very reasonable.”
“I was recently recommended to this place, and I’m so glad I followed through. The team was incredibly kind, patient, and knowledgeable. They helped me get a replacement phone quickly and made the entire process smooth and stress-free. What really stood out was how they went above and beyond to make sure everything was handled properly, keeping me updated every step of the way. It’s rare to find customer service this genuine and efficient. They were not only helpful, but also very understanding of my situation and made me feel completely taken care of. I’ll absolutely be coming back for any future tech needs.”
Open 24 hours
331 N New Ballas Rd Unit 411602, St. Louis
Electronics
“Straightforward service without the bait and switch pricing. Payment was fast, and shipping was free. I was thoroughly impressed and will use this company again. No wonder they have high ratings!”
“This young man was VERY helpful! I told him why I was there & he from here he knew what to do!
I had a bad experience hours before at your south county location. Which left me to leaving.
I will go back to Kendrick J for future help.”
“I bought a new iPhone 15 online from Verizon. This us a purchase where someone from Asurion comes out to your house to deliver and setup the new phone. As luck would have it, Verizon was having an outage when we attempted to activate the phone and it did not work.. I was told the phone would likely start working by the next morning.
Unfortunately, it was not working the next day so I decided to take it and the old iPhone to the Verizon/Cellular Sales Store in Ballwin. A sales associate Matt Karis enthusiastically tackled my problem. He quickly determined that my account was “hung” because of the attempted activation during the outage. Matt skillfully untangled the issue with Verizon tech support and got the account unhung.
Because it was an online purchase, it would have been valid for him to send me on my way to transfer the data between the old and new phones at home on my own. Instead, he demonstrated great customer service by volunteering to do the data transfer in the store where he could monitor it and address any subsequent issues if necessary. I was greatly relieved when he performed the nerve wracking procedure without any problems!
Matt also took the time to compile a list of current Verizon discounts and offers for me. Another associate Brian showed impressive depth of knowledge explaining some of the complex Verizon discount interdependencies.
I highly recommend this store and Matt and Brian in particular for their outstanding customer service and technical expertise. I greatly appreciated their positive spirit of helpfulness and care.”
“I went in to trade my phone in. I was instructed to do everything in the app but Bailee was extremely helpful and patient! I really enjoyed her and her customer service was out of this world. Everyone I spoke to there was amazing. Thank you guys so much. They definitely made a lasting impression”
“My experience is shop and pay. When I requested for help one young person taking care of Kios check out helped me to get connected to Anna to identify 19 items listed for shopping and Anna being extraordinary young and very talented person help to identify 19 items in just 6 to 7 minutes. That’s an outstanding performance and I would like to thank the entire team for their support and help whenever I need. The best place to shop is Target. Love Target for shopping and support that I receive from staff. Many thanks to ANNA. She deserves encouragement from management staff.”
“Great little game store. They have been very helpful and are super nice. They even were able to resurrect some of my old disc based games with their disc resurfacer.”
“Amy Earle Where do I start? She went out of her way to help me. She is why, I stay at cricket. Somebody with patience
and somebody with a heart. Far and few between take care.”
“Originally I wasn't a customer at all. I came in possession of furniture for free 3 months ago that turned out to still had rent to be paid on through rent a center. I contacted rent a center and they made it to where I was able to keep items and to take over that account. They even threw me a good discount due to the situation.”
“The girl that assisted me was Awesome!!! I thought I lost everything on my phone, but she new a few tricks and fully restored all media & contacts. I will definitely be returning to her when I need assistance again .”
“Unfortunately, Pioneer did not offer the services I was looking for. However, they were very cordial and pointed me in the right direction. I will return here if I ever need something in their wheelhouse! From what they explained about their company, they seem knowledgeable and professional.
Cannot remember who I spoke with, but give them props!”
“The sweet girl that brought my drive up delivery to my car was a gem! She asked me about the water that I bought and we had a little chat. She was so kind and engaging and seemed like she really enjoyed her job. I don’t know her name but I sure wish more people were like her.♥️”
“There is a young man in the store named Nick if you ever have any trouble come and see him he will give you the best but not never the worst he is one of the greatest young men I've ever met before and his bosses and his other peers are great as well come to MetroPCS follow me trust me I wouldn't lie Amen”
“Canceled my Spectrum internet and switched to T Mobile. They were very quick and helpful. They answered all my questions and were willing to help me get set up over the phone.”
“Excellent customer service. Trish went above and beyond getting us set up with new phones and plans. She even providedher personal contact information to make this process seem less. Compared to AT&T, T-Mobiles customer service and plans far exceed any competitors. Kewon was also very helpful when Trish was not around!”
“I’ve used Creative Audio Video & Automation several times and the service and knowledge has been A+.
I’ve used other companies and none compare to Creative Audio.
So glad to have them here in St Louis for all our tech needs.”
10AM - 8PM
1776 Gravois Rd, High Ridge
Electronics
“I have been a customer with Rent-A-Center for over 15 years. I've never had any issues with any of the locations that I have rented from or purchased. My items from management employees have all been great. They're well educated and I don't think I would go any other route.”
“I've always loved this Target, but had to post a review tonight because the staff was so friendly. Austin (in the Ulta section ) was especially above-and-beyond in helping me look for the product I wanted to find.”
“I was in a unique situation in which I needed a rental couch at very short notice. Joel (hopefully I'm spelling his name correctly) was happy to help me. He made sure I had exactly what I needed just in time for my event. Joel was very kind, accommodating, and professional from start to finish. It may not have been easy for him, but he went above and beyond solve my dilemma in the best way possible. I'll definitely be back!”
“Tonight, I went to the customer service counter at the Kirkwood Target. Vickie (I apologize if I misspelled her name) was wonderful. She was very efficient and kind. Vickie helped me with my return. Then, she went above and beyond to help me find some furniture items that I had seen online. It was a pleasure working with Vickie. She is a real asset to the Kirkwood Target. I will be back.”
“Shout out to Alex Walker, Sr. Manager at the Verizon store at 1050 S. Kirkwood! Our 90-year-old aunt lost her phone and received a new one, but we had no idea how to set it up. Alex was incredibly kind, patient, and knowledgeable. He took the time to get her phone working and even coordinated it with her tablet. He made the whole process easy and stress-free. We highly recommend Alex and this store!”
“Greg is the one and only reason for giving 4 star. He was so humble and knows exactly how to treat a customer. He is calm and a real problem solver. He should be at higher positions definetly.
We took 4 lines together, in this case it should be 25$ per line and taxes somewhere 5$ each. But the bill came out was 348$ only for 3 lines. Greg helped us fully and made it right and also other guy helped us but he was a bit rude. Greg stepped in and he completly sorted our issue. Thanks to Greg.
We got same kind of estimate for nxt month too. We have to visit again and I'm not comfortable if there was no greg next month. Hope he'll be there.”
“Omg this location was awesome!!! I will drive the 40 minutes out there to just deal with them vs the ones that are closer! They were so helpful so patient so kind, I appreciate them so much!”
10AM - 9PM
178 THF Blvd, Chesterfield
Electronics
“Debby (Deby?) was amazing and was very patient with me while I shopped and asked product-related questions. Debby provided an exceptional experience from start to finish.
Also -- Nat in the Geek Squad was great! I had to drop a laptop off for service. He was really chill and did a great job answering my questions also.”
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“Had a great experience with the T-Mobile Balwin store! Noah and Luke are awesome! Great prices and excellent service! Go see them, you won't be disappointed!”