“I've read all the negative comments about the Raytown UPS Store and its staff, and frankly, I'm in disbelief. As a Black woman with deep roots in this country—my family lineage dating back to the 1800s—I've been doing business with this Postmaster and her staff for over four years. Not once have I experienced any of the racist behavior being alleged, nor have I witnessed it directed at other Black customers.
Until I see it for myself—or hear it directly from the Black business owner next door, who interacts with her regularly—I'm calling this what it looks like to me: baseless and misleading.”
“After a long day at work this gentleman was phenomenal great customer service patient and did it with a smile the entire time I appreciated your customer service T’Ziah”
“Overall just a nice experience. I was there for my first time and had to do multiple things, and everything went so smoothly and efficiently. Thank you Mail Center KC !!”
“Absolutely the BEST shipping company in America! The process is simple and easy to use. The freedom to select the transport service of your choice is fantastic! Highly recommended. I am a 20-year customer of Freight Quote”
“I had a great experience with Byron at Multiple Services. It was great to deal with a local company who values even us small customers. Byron was very detailed and knowledgeable and was able to help us not only save time, but money as well. He was also able to automate a lot of our processes which has been a huge benefit for us. We would definitely recommend Multiple Services and would use them again.”
“Been coming to this store for a long time and it is always well staffed and rarely any wait. Matt is incredible, kind, and very helpful. He was able to advise me on options for the best way to print for a symposium presentation and the graphics came out great.”
“Keanni was awesome and found affordable ways for me to mail my packages off.I had been at other ups locations that I felt was price, gouging me. She was patient kind knowledgeable and professional”
“Once again, Daniel and the front counter staff at the Gregory Distribution Center Post Office came through with excellent customer service and can-do attitude. I was hoping a package would arrive before the tracking, and the staff suggested I come the next morning. Daniel checked, the package was in the building, he retrieved it, and I left town two hours later with the package in hand. Thanks!”
“I would like to say I visit this location on a regular, they are always polite willing to give the extra mile and help! Today my ups great experience was with Raj!”
“The manager went out of his way to help us notarize some mortgage documents even though the store was slammed from the holiday rush. We are so grateful! Awesome service by the whole team!”
“I was very happy with the customer service I received at the FedEx Office in Independence on Noland Road. I had a special item that needed to be shipped and I had not boxed it. Reba Hodges, the store manager, saw that I was in need of help and jumped into action. She immediately got to work cutting a box to size for my oddly shaped item. She made sure that it was padded well to help prevent potential damage during shipping and taped it up so it wouldn’t come undone during transport. I wasn’t able to access the shipping label from my phone and she was very patient with me while I had my son access it from home and email it over to the store. At the end of the transaction I inadvertently left something on the counter when I left and she promptly called me to tell me I had left it. Kudos to Reba Hodges for her exemplary customer service skills.”
“Quick service. If you're mailing certain stuff that has to go to an actual location. This is one of them it's pretty easy to get to and I was in and out and under 2 minutes”
“The nicest employee helped me immensely with my project, Reducing legal originals to Letter size copy. He went way above and beyond Routine Customer Service. And all done with good cheer. It was such a relief, as I am gathering items and copying for my husband’s Trust.
OBTW I picked up three funny birthday cards while he was working on my copies. That was a timesaver!”
“I worked with Charlie and her staff on a very special memorial project. From start to finish Charlie went beyond to make sure that I was satisfied. The final results were exactly what I wanted. I messed up on the sizing and Charlie still fixed it for me. Her patience and understanding are outstanding and I'm so grateful. If I ever need anything else printed, I'll definitely be back to that location. Charlie went above and beyond; you just don't get that these days.
Thank you so much Charlie!!!!”
“How about this: “I had an exceptional experience at the UPS Store thanks to Eric Corp. He went above and beyond to assist us as a notary, staying late and even guiding us through typing out our handwritten documents on our phones. When our phones were running low on battery, he even recommended we visit the Apple Store and waited for us to return. Eric’s helpfulness and kindness made this visit truly memorable.”
“Fantastic location. I took a little longer than expected, attempting to get something accomplished at this location, and they were very attentive to my dog and I. This is after having the worst experience at the Westport location. 10/10 Experience”
“The most professional company I've ever worked with in shipping. They handled a very difficult shipment that others could not handle. Shipment was on time and my customer was extremely happy.I will be using Cargo Quotes for all of my future shipments.”
“Yazmin and Nathan provided excellent customer service. They guided me to the locations for recycling phones and laptop batteries, and were very helpful throughout the process. I appreciate their assistance!”
8AM - 6:30PM
1503 Main St, Grandview
Shipping Centers
“At first I was upset about being charged a dollar and some change to print my labels while shipping a 40 pound and 10 pound package…..but then I remembered these stores are privately owned franchises. Being a business owner for 17 years I understand you must cover expenses as a small business owner. Good service by the staff here and glad to pay for printing the labels.”
8:30AM - 5:30PM
1951 NE Rice Rd, Lee's Summit
Shipping Centers
“December 2nd my package of new bank checks were delivered to the wrong address. I went in the the post office first thing December 3rd - they confirmed the incorrect delivery and sent a supervisor to retrieve the package. I had my checks by 10:30 am. Thanks so much.”
2 - 4PM 9AM - 1PM
1740 Universal Ave, Kansas City
Shipping Centers
“The post office branch in Executive Park is a tiny little office, but they are always pleasant and serve you with a smile. I’m so glad they’ve kept it open! The young lady who man the desk is so helpful. Gives you faith in the post office.”
“I had such a positive experience getting my passport here! The ladies who helped me were so helpful, patient, and full of energy at 9am on a Wednesday. They made me feel welcomed and attended to the moment I walked in the door. We had lovely conversation and the process was so speedy and convenient. Also I HIGHLY recommend getting your photo done here as well. They did AMAZING with the photo!!!”