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“I had such a positive experience getting my passport here! The ladies who helped me were so helpful, patient, and full of energy at 9am on a Wednesday. They made me feel welcomed and attended to the moment I walked in the door. We had lovely conversation and the process was so speedy and convenient. Also I HIGHLY recommend getting your photo done here as well. They did AMAZING with the photo!!!”
“The main guy who works at this store is the single kindest and most helpful employee that I’ve encountered at ANY business in the entire state and metro area. I love him. I ONLY ever go to this UPS store because he is so lovely.”
“I had a really great experience with The Mail Center KC. The staff is super friendly, helpful, and they genuinely care about providing good service. They made everything quick and easy, and you can tell they take pride in what they do. I highly recommend them if you’re looking for reliable and professional mailing and shipping services!”
“Easy booking and get the quote right away with very competitive price. Especially the new user got promo code. Excellent! Only the credit card process is a bit difficult with zip code verification.”
“The employees at this UPS store are super helpful, kind, and knowledgeable! Today, I had to ship a large, heavy package and they walked me through everything. Earlier this year, I had a package shipped there and it was lost and they walked me through exactly what I needed to do, resulting it being found within a few days.”
“I had a large heavy box I needed to return to Amazon so they helped to get it out of my car and helped carrying it in. Being elderly, sometimes help is greatly appreciated.”
“Very helpful and efficient service. Handled my certified and regular mail needs quickly and efficiently. Instructed me on how to fill out that kind of confusing certified mail card and all that. Nice place. I always go here for any office or special mail needs I have.”
“Regarding tonights shipment, My address was incorrect and the staff was very patient while I reached out for the correcte address, and it was almost closing time. Thankfully, we completed the transaction before the store closed.”
“BALA IS THEEEE BEST!! love the staff at this location, 10/10 definitely recommended!! Very professional and kind to all who enter store. BALA brings compassion, concern, empathy and has conversations with patrons as though he’s never met a stranger. BALA is particularly special to me as we shared information regarding a personal health condition. He suggested a healthcare provider that has changed my life. BALA and SARA are a great addition to the UPS STORE team, wishing them the best of luck always. Thank you BALA, your much appreciated. ☺️ #133”
“Shawn is absolutely the best in the region being focused on customer & quality first!!! Construction makes it hard to get to type world market in to be able to access store.”
“Once again, Daniel and the front counter staff at the Gregory Distribution Center Post Office came through with excellent customer service and can-do attitude. I was hoping a package would arrive before the tracking, and the staff suggested I come the next morning. Daniel checked, the package was in the building, he retrieved it, and I left town two hours later with the package in hand. Thanks!”
“I had a great experience with Byron at Multiple Services. It was great to deal with a local company who values even us small customers. Byron was very detailed and knowledgeable and was able to help us not only save time, but money as well. He was also able to automate a lot of our processes which has been a huge benefit for us. We would definitely recommend Multiple Services and would use them again.”
“I've only had to visit this place 3-4 over the past 6 months for amazon eturns but I've had a good experience each time. I was helped by a woman named Rose the past 2 times and she is extremely friendly. Thanks Rose!”
“No need to park far away, this location has a 15-min. parking space right in front and if you need a cart they will loan you one. Luke gave us first class service, measuring my items and finding the exact box size needed for each, then adjusting the edges to fit everything perfectly, and providing bubble wrap to keep everything from shifting inside. Highly recommend.”
“This is the best FedEx in the greater KC metro. Their staff is always helpful, efficient, and friendly. They always handle my requests: big and small, in a very timely manner.”
“He did unloaded my reefer but put two big hole which I discovered after I left there parking so watch out if you delivering with reefer unit and it was dry load.”
“A good place, normal office supply atmosphere, but the people usually pick up their attitudes when customers are being helped. They aren't bad or ill mannered like some places I have visited in the past, so already they are a great location when you need to print or mail.”
“I was stuck when I was shipping my tricycle with my truck to Europe for my long trip. I was not physically present at the shipping place and chatGPT selected Crater's & Freighters in Kansas City and it was about 200 miles. Company is specialized in shipping hazardious material.
Melody Kidd from the company responded to my query immidiatly and provided end to end serivce of communicated with the truck dealer, picked up heavy batteries, repacked them, provided needed documentation and finally found the most economical shipping method and actually shipped the batteries. She knew my mind was somewhere else, she did not bother me with the details, we talked just once in the begining and at the end when she shipped the batteries and finally she let me know that batteries are at the destination.
As for the price, she quoted me some amount for picking up the batteries for 400 miles round trip drive and she end up charging me 1/3rd I think. As for shipping I dont know show she managed, just to check her charges I did goto her shipping company and put in the weight and dimension and they were quoting me way more than she charged me.
All in all she provided me excellent service especially when my back was on the wall and I was busy with lot of other work and she did could have charged me much more ...”
“Kellyn, Nathan and Parker were amazing! Each one of them helped me for different services! They were so very pleasant and kind! I usually go to a different store and I was very surprised as to how kind all of them were. They were willing to help me with my package proving personal assistance! The were patient and very professional! I cannot say it enough as to how pleased I was with my service! Their efforts and dedication to provide optimum customer service should not go unnoticed! Thank you Kellyn, Nathan and Parker - you all deserve special rewards!!! ???”
8:30AM - 5:30PM
1951 NE Rice Rd, Lee's Summit
Shipping Centers
“I used completely did self service. Dropped off stamped mail, bought more postage and international postage via the automated machine inside lobby. It was easy to use. I was in and out in 5 minutes.”
“Henry Freight Solutions is great carrier to work with. My self, and my team drivers has been working with them from last 3 months, and we absolutely loved their service. They are so responsive, and professional. I would love to continue working with them. They are awesome!!”
“We went "walk in" to get Passport renewed for my daughter, All post offices in Bay Area need Appointment, we had filled online application, he did a great job to complete our process within 10 minutes. Customers/applicants please fill your online application, have photos & copies of documents for expedite the process.Carry debit card, cheque or cash. Hope this helps.BTW for adult applicants who doesn't have appointments, please visit post office on Lawrence & Arques, They allow walk-ins . Thank you.”
2 - 4PM 9AM - 1PM
1740 Universal Ave, Kansas City
Shipping Centers
“The post office branch in Executive Park is a tiny little office, but they are always pleasant and serve you with a smile. I’m so glad they’ve kept it open! The young lady who man the desk is so helpful. Gives you faith in the post office.”
“Thank goodness for JB working today, I came in for my passport, he was able to assist me without an appointment because no locations around me have had availability that worked with my schedule as a working mom with a traveling job. I had a lot of hold up with getting newly married and all the government shut downs with my documents, that his kindness and flexibility was such a relief.
Thank you!”
8:30AM - 5PM
1415 Main St, Grandview
Shipping Centers
“Kathy is the best ever! She was so helpful and kind as she took us through the process of 3 first time passports. What could have been a frustrating process was made much easier thanks to Kathy!”
“I needed help figuring out how to ship a package to England. They were so helpful and patient, and got me all squared away. In addition, they were super friendly and extra kind. I wish I had gotten the names of the two ladies working May 7 in the afternoon. Their smiles and thoughtfulness made my day.”
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“I LOVE this store so much, the staff was helpful and every time I come in with an Amazon return it’s quick and easy!
For those reading this, they have a new owner and it’s totally different now!”