8:30AM - 12:30PM
119 W Gregory Blvd, Kansas City
Post Offices
“Once again, Daniel and the front counter staff at the Gregory Distribution Center Post Office came through with excellent customer service and can-do attitude. I was hoping a package would arrive before the tracking, and the staff suggested I come the next morning. Daniel checked, the package was in the building, he retrieved it, and I left town two hours later with the package in hand. Thanks!”
“Thank goodness for JB working today, I came in for my passport, he was able to assist me without an appointment because no locations around me have had availability that worked with my schedule as a working mom with a traveling job. I had a lot of hold up with getting newly married and all the government shut downs with my documents, that his kindness and flexibility was such a relief.
Thank you!”
“I used completely did self service. Dropped off stamped mail, bought more postage and international postage via the automated machine inside lobby. It was easy to use. I was in and out in 5 minutes.”
“Just move into the area… first time visiting this post office and had to mail out a ton of wedding invitations. I was amazed by Liea’s customer service! I didn’t feel rushed at all. She was so nice and helpful.”
“The sweetest man works here! I ran out of packing tape so I planned on purchasing some when I arrived at the store, but he asked me if I had my return label and when I responded that I did he told me to just leave the package on the counter and that he’d tape it up for me. All the while he was very friendly and funny. I will definitely take all future packages here for shipping!”
“We went "walk in" to get Passport renewed for my daughter, All post offices in Bay Area need Appointment, we had filled online application, he did a great job to complete our process within 10 minutes. Customers/applicants please fill your online application, have photos & copies of documents for expedite the process.Carry debit card, cheque or cash. Hope this helps.BTW for adult applicants who doesn't have appointments, please visit post office on Lawrence & Arques, They allow walk-ins . Thank you.”
“Kathy is the best ever! She was so helpful and kind as she took us through the process of 3 first time passports. What could have been a frustrating process was made much easier thanks to Kathy!”
“Kristal and Kelly are always super nice and very helpful. We have had at least a year of our postal delivery person, who refuses to deliver our entire neighborhood of mail (I’m not kidding). Long story short, I have gotten to know Kristal pretty well, since I have to drive to get my packages… and who doesn’t order everything online these days, so you can imagine how annoying this is. Kristal is always helpful and finally came up with a solution for us! It took some teamwork, including Bridget, but I am so thankful to hopefully see some light at the end of the tunnel! Our entire neighborhood is so thankful!!! Problems can happen, but when solutions happen- those should be recognized! Thank you!!!”
“First, I want to express my satisfaction with everyone at that front counter. Every time I go there, they're always positive, helpful and very professional.
In particular ring, I want to point out an exceptional postal carrier.
My postal carrier, Darrell. The man is incredible. I've heard that his customers love him so much that when he goes on vacation they all put their mail on hold till he gets back. Truth!!
Darrell, thank you so much. You rock, brother!!! Semper fidelis!??”
“I had an issue with my mail and didn’t want to take off work to visit the union station post office. I was greeted promptly and my issues wasn’t resolved but at least I know there is a staffing issue and this is why my mail isn’t being delivered daily. In all honesty is fine. In the future, let people know mail will be delivered once or twice a week due to staffing shortages, especially during tax season.”
“The post office branch in Executive Park is a tiny little office, but they are always pleasant and serve you with a smile. I’m so glad they’ve kept it open! The young lady who man the desk is so helpful. Gives you faith in the post office.”
8:30AM - 3:30PM
30 W Pershing Rd #112, Kansas City
Post Offices
“Cass at the up front desk is really the best I messed up on my passport one time when I was supposed to apply for a new book instead of renewing and she was there to help me re do my application she’s a 10/10 associate if you ask me if you see this you know who I am ? ”
“Julius, let me tell you about Julius. Dude is not only the most helpful post office manager/employee I’ve had the “pleasure” of dealing with… normally, for me to get anything done at a post office at my previous address, it’s similar to waiting in a DMV line to get your license renewed only to find out your having all your teeth pulled by a dentist instead.
Julius was not only helpful to more than expected and well above my usual “helpful” service received. That man is sincere and you can tell he’s generally happy that he gets to help and thats very pleasant to be real. Itll make a sore attitude turn into a smile least and that was worth more to me than the great helpful service received! I needed a mood change so thanks for the excellent service my man and keep being upbeat and happy it rubs off on people :)”
8:30AM - 12:30PM
8800 Raytown Rd, Kansas City
Post Offices
“For our passport appointment, Patricia was so helpful and efficient. She even called us before our appointment to communicate the photo services were not working and make sure we had all of our documents ready. It was a wonderful experience! Thank you, Patricia!”
8AM - 12PM
1500 S Northern Blvd, Independence
Post Offices
“This is by far my favorite USPS location. It's true they have limited hours, as compared to other locations in the area. If you are in a hurry, this is not the post office for you. However, for me it's worth the wait. Even if I find they're unexpectedly closed, I'll simply come back the next scheduled business day. Why? Because, I've always encountered personal, kind, and helpful service-the kind of service you may only experience in a small town setting. It's here -tucked away in an Independence neighborhood. I for one couldn't be happier.”
“Samantha if you knew your local post office, you would know that this location doesn't have a self service machine so know what you are talking about before complaining.. The guy who works there works at 2 different locations and is extremely nice even when the customers are extremely rude to him.He is awesome and friendly...I only come to this post office because of him”
8:30AM - 12:30PM
820 Armour Rd, Kansas City
Post Offices
“They’re very fast, patient and kind here. I’ve never had a single issue with the employees. People are in such a hurry and get so upset at those poor front desk clerks. They do a great job.”
8:30AM - 12:15PM
4320 Dr. Martin Luther King Jr. Blvd, Kansas City
Post Offices
“The only reason why I'm giving this post office a 5 star is because of Shawna (I hope I'm spelling her name right)she is the only one there that goes above and beyond every time she helps me. She is always very nice and professional.”
8:30AM - 12:30PM
2201 E Truman Rd, Kansas City
Post Offices
“They make you fill very comfortable. Those employees know there job. And it was not just me in there. I really wish more places were as professional as they were. Keep up the great job.!!”
“This post office is the best. They are on your team and do their very best to help you. Offer them grace and patience, and you will receive their great service in return. In spite of their incredibly difficult job, they listen carefully and want to help you. Work with them and be proud of your Westport post office.”
8:30AM - 12:30PM
6921 E 111th St, Kansas City
Post Offices
“I don’t know who I need to yell at but.. GIVE MR GREG MORE MONEY!!!!! I was so so worried, I ordered all of my son’s Christmas and birthday gifts a month early and still have not gotten them. I reported the packages missing and got a call within 15 minutes. Mind you it is 7pm the Friday before Christmas. He was very professional and personable and even offered to follow up with me the next day with an update to give me some peace of mind. 10/10 no crumbs. Give ‘em a raise!”
8:30AM - 12:30PM
7420 Troost Ave, Kansas City
Post Offices
“Sometimes a line. They do the best they can and are very friendly. I notice some customers have pretty bad attitudes. You get what you give. The clerks are friendly and as helpful as possible.”
“I had such a positive experience getting my passport here! The ladies who helped me were so helpful, patient, and full of energy at 9am on a Wednesday. They made me feel welcomed and attended to the moment I walked in the door. We had lovely conversation and the process was so speedy and convenient. Also I HIGHLY recommend getting your photo done here as well. They did AMAZING with the photo!!!”