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“I have been banking here for
Many years, This is an awesome place to have your money.. they really help when u need them...Just had a notary done and they are super nice wouldn’t think of going anywhere else…”
“Jasmine Brooks is amazing. Everyone had welcomed me and my son with open arms once we arrived, also assist me with everything I needed. She answered all my questions and concerns with no problem. I love all the ladies energy at this branch especially Jasmine Brooks.”
“It is the best place where they help you and answer all your questions, they advise you with business and everything you need in one place. Thank you Alicia for your attention.”
“A girl named Michelle helped me and she was super kind and attentive to me and she did my process super fast, she answered all my questions and taught me step by step everything about my account, very good service 10/10?”
“Pamela is always so polite and quick with anything that needs to be done. She’s always going above and beyond with helping customers with any issues or concerns with their account.”
“I want to give a big thank you to Lindsey at Mazuma Credit Union for her outstanding customer service. I came in needing to make both a deposit and a withdrawal, but I was on a very tight schedule during my planning time and only had about 30 minutes.
Lindsey noticed right away that I was anxious and in a hurry. My body language clearly showed I was pressed for time, and without hesitation, she approached me and asked how she could help. I explained my situation, and she stepped in immediately to assist me.
Not only did she help me quickly and efficiently, but she did it all with a genuine smile and a kind attitude. Thanks to Lindsey, I was able to get everything done on time and avoid any trouble at work.
Lindsey, you are wonderful, and I truly appreciate your help. Mazuma Credit Union is lucky to have someone like you on their team!”
“Mazuma is amazing! Employees are always so informative and go above and beyond to provide exceptional service. On top of all of that, I have so much peace knowing my money is safe and protected. Special shoutout to Kyla for being so knowledgeable and helpful opening an account for my teenager. It’s a delight every time I come in.”
“I'm very happy with Eduardo Jr Renteria and Xavier. Eddie has been doing such an excellent job explaining to me about new ways of earning interest and extra money by the refer a friend program. thank you so much Eddie for your help happy customer. And Xavier is always smiling joyful always helped me. i will refer more people here. great atmosphere great people 😊”
“Jasmine Brooks is amazing. Everyone had welcomed me and my son with open arms once we arrived, also assist me with everything I needed. She answered all my questions and concerns with no problem. I love all the ladies energy at this branch especially Jasmine Brooks.”
“I finished a loan review with Adriana Burd that was, hands down, the best I've ever completed. Ms. Burd was efficient, friendly and kept me informed throughout the process. Knowledgeable and customer-facing service across the board!”
“I recently opened a new account and had a wonderful experience. The staff was friendly, professional, and took the time to explain everything clearly and thoroughly. They answered all of my questions and made the entire process easy and stress-free. I truly appreciated their patience and excellent customer service. It’s refreshing to work with a team that genuinely cares about helping their customers. I highly recommend this bank to anyone looking for a positive banking experience!”
“Let’s just start off by saying Elizabeth was an absolute doll. I walked in and immediately felt welcomed! She was just amazing at her job and you can really tell she loves what she’s doing! She helped me out tremendously! This bank deserves a 10 star review! Thank you Elizabeth! Security bank is awesome!”
“I had an excellent experience with Matida Makoni at Central Bank. From the moment I arrived, she provided exceptional customer service. She was friendly, professional, attentive, and, most importantly, very efficient.
I needed help printing payroll checks to pay my employees, which was very important and urgent for me. Matida immediately understood my situation and helped me quickly and effectively, making the entire process simple and stress-free.
I truly appreciate her willingness to help, her positive attitude, and her commitment to outstanding customer service. It is clear that she genuinely cares about helping customers and providing high-quality service.
I highly recommend Matida to anyone who needs assistance at Central Bank. Thank you very much for your excellent service!
Macaw Innovative Concrete LLC”
“Giovana Hernadez she is the best customers service I have ever received she doing at good Jo 100/100 such an awesome and caring person she always willing to help me I’m myEmployees and answer any questions thank you so much Giovana To have you there i’m so happy to open my business account and there security bank ?”
“Elena and Faye was super sweet. They asked as soon as i came in if they could help me . The teller toya was also very good help. Would definitely come back to this location.”
“My family has been with Security Bank on the Plaza for many years. The employees really make the banking experience here worthwhile and I would definitely recommend this branch as everyone is always polite and extremely helpful.”
“Rose was simply amazing. Her customer service was outstanding and she made me feel like a person not just a customer. She explained everything to me so that i could understand throughly. Thank you for your help.”
“My experience with Lynn and Thai was exceptional. They went out of their way to help me and my elderly parents, who aren't as able to get around like they used to. I highly recommend banking with Security Bank of Kansas City as a result of their superior customer service.”
9AM - 5PM
6211 N Chestnut Ave, Kansas City
Banks
“The staff were extremely helpful and I love how they helped each other to get the job at hand done...very friendly. I have been a customer for many many years and will definitely continue to be one.”
9AM - 5PM
8401 MO-45, Parkville
Banks
“Wonderful bank to work with! Lauren was super helpful today, and it's always great to see Heidi. It's a good sign when a company changes names and a long term employee like her, like to keep working there. They know me by name and that makes transactions quick and easy for me.”
“I have had an amazing experience with Lead Bank. The virtual USD account works perfectly, transaction fees are very low, and the customer support is extremely helpful and fast. Highly recommended for anyone looking for reliable banking services!”
“I am very happy with the Southern Bank. I have found Christine my go to teller to be most helpful when I need a question answered or what would be a better fit for my goals. She gives me some options then we discuss what I would like to accomplish and figure out what is best for me. She is always pleasant and ready to help!”
“Bobby is amazing as all get out and 110% needs to be promoted to CEO of the company!!! Super happy with the communication and experience with the company! LOVE PSCU!!!!!!!”
9AM - 5PM
8300 NW Prairie View Rd, Kansas City
Banks
“I was at the branch this morning with my granddaughter. English is not her native language, and Jacob Hodson took the time necessary to help her with her deposits and debit card. Much appreciated. Ric Middlekamp”
9AM - 5:30PM
1200 Armour Rd, North Kansas City
Banks
“Very helpful people git mt account set up. Highly recommend this bank. One drawback though...it takes up to 10 days to get a debit card. Saving plan pays good interest at this time too”
“First Federal Bank of Kansas City Located at 711 Minnesota is an excellent Bank. Customer service is superb and always friendly. They care about their customers; go above and beyond to meet customers financial needs. For those potential customers in search of a new Bank. Choose First Federal Bank of Kansas. They are guaranteed to exceed expectations.”
“I been dealing with UMB back for a while I can honestly can say they are great with great employees especially carter always will to go above and beyond to help his customers”
9AM - 5PM
6400 Independence Ave, Kansas City
Banks
“I have been banking here for over 15 years and they are always really nice and polite. Shout out to the tellers & bankers at the Plaza and Northeast branches. They have helped me a lot over the years.”
“Great service! They were very helpful and provided good assistance. I also liked that there is coffee available and a coin exchange machine for customers. A small fee applies for non-customers, which is quite standard. Overall, a smooth and pleasant experience.”
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“Exceptional kindness and service!
Jessica and Elisha were absolutely wonderful! They treated both my daughter—who already had an account there—and me with so much joy and genuine kindness. From the moment we arrived, they made us feel completely at home, even offering us coffee and cookies while we waited.
They were incredibly patient and precise with every detail, making sure all our questions were answered clearly. You can really tell they care about people, not just customers.
Thank you, Jessica and Elisha, for making our visit such a pleasant and memorable experience!”