Cricket Wireless Authorized Retailer offers a welcoming environment with a dedicated team that provides outstanding customer service. Located in Springfield, the store features a friendly crew, including Tyler, Kailey, Chance, and Bailey, who are known for their helpfulness and expertise. Customers appreciate their willingness to assist everyone, including learning Spanish to better serve a diverse clientele. The staff makes the process of switching carriers or purchasing new phones smooth and efficient. Many have shared positive experiences, highlighting how quick and knowledgeable the team is, often completing transactions in under 20 minutes. The store is described as comfortable, with a friendly atmosphere that makes customers feel valued and at ease. Whether seeking a new phone or assistance with plans, customers highly recommend visiting this Cricket location for exceptional service.
