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“This is the best cricket store in Springfield. The 3 young men that work there have been there a long time. They are friendly and helpful, even if I just can't figure out something on my phone. They were patient with my 88 yo aunt getting her first smart phone. I will not go to another cricket store.”
“I called the S Campbell Springfield MO location prior to calling this one. The girl that was working was very impolite, seemed bothered to be answering my call, and when asked if they sell iPhones, her response to me was “well yeah, we’re a phone company…”. I then told her I’d call another location, which is when I called W Sunshine. Katie answered all of my questions and was so polite and thorough in her explanations. This will be the only Cricket location I use moving forward. Thank you, Katie!”
“I am grateful for Zachary! He helped me while struggling with port over issues I was having with Consumer Cellular. I am back with Cricket! I am anxiously waiting for my iPhone 16e. I have been an android user for years so this will be a challenge, I'm sure. Looking forward to watching HBO, which is included in my plan.”
“Ifty was extremely helpful and went out of his way to make sure I got everything I needed. He made me feel like family. Will continue to do business with this store for sure. You won't be disappointed I assure you.”
“Incredibly grateful to this company for getting me a washer & dryer set and delivering it so quick. The pricing on this is so much better than any other RTO place hands down. 10/10 recommend this place!”
“After 4 years of highly dependable performance of my home theater/internet system (installed by SCS Entertainment), I completely lost my internet connection recently. I contacted Mark at SCS in Springfield (one hour north of my home) at 9 am. He immediately arranged for a great tech (Zak) to come to my home, arriving at 12:30 pm. What fantastic service. Zak quickly had me back up and running and while here also updated my Control4 software, reprogrammed a remote for me, and made other productive tweaks to my home system. I highly recommend SCS Entertainment for their expertise in home theater systems and their service commitment to their clients.”
“This store is thumbs up amazing team very helpful Diana and bri are great the GM there's this amazing I've never had such a smoother process with any cell phone store they Rock”
“Just got my order. You guys are quick, efficient and the way you send the package is like opening a Christmas gift! I smiled from the moment I opened the box to unwrapping the order that was inside. Ordered on Tuesday and got it on Friday. Thank you.”
“Fantastic products, prices, communication & more importantly customer service! I ordered two VXI amplifier prior to purchasing my speaker and had to change one of the configuration... NO Problem, David G. Had the return label sent over very quickly and the new amplifier arrived within a week!”
“Did outstanding job on fixing the touch screen delamination associate with Dodge, Jeep, Chrysler, and Ram vehicles. Better price than the dealerships. You won't be sorry!”
“Kelly went above and beyond for me and she personally delivered my refridgerator. You can tell she takes great pride in her work!! I've been a customer of Aaron's for 25 yrs always great products. But Kelly was exceptional!!!!”
“Just had the best costumer service from Kailey at the n Glenstone store. She was so kind and patient. Made sure everything all data transferred to my new phone, explained new features as well as troubleshooted a pesky “phantom” old Apple id. A+ Kailey!”
“It's always fun. There is one guy that is not friendly at all! He's usually at the sunshine locale but haven't seen him the last two times so maybe that's been rectified. I never saw him be friendly to anyone. The rest of them are super friendly and helpful. It's an entertaining way to spend an hour or two. Their chairs are soo comfortable!”
“Just came into the store on Chestnut and these ladies took the best care of my son and I, not to mention that their amazing attitudes made our day! Keep up the great work!”
“I love metro I actually got the phone that I wanted for the money and the Customer SERVICE and the team in the staff I was amazed with the skills and the talent of the store of their profession. Now that I know I’ll be bringing the rest of my family and friends this way for the money for the experience and the skills MetroPCS is the way to go thanks to dominate team and their staff and their organization
Derrick Adams”
“Love rent a center we just moved to Springfield and have been a long time rent a center customer just got delivery of a washer and dryer today 8/27 great customer service”
“90% of items are more expensive than other places, but the staff is super friendly and they have more stuff than you would think a school bookstore would have. (Like Nintendo Switch controllers and skateboards !) You can use your student account/scholarships to buy stuff here. All you need is a photo ID and your student number.”
“Been a customer for a long time always willing to work with you on those tight weeks if something breaks they get right out and get it taken care of great place to do business with like I said been a long time customer and will stay a long time customer always friendly service”
“Great experience and very happy to have a local GameStop here. The staff and management was very helpful and I ended up purchasing a new Xbox One X here as well as a couple games and extra controller, accessories, and signed up for a pro account.
I'll definitely be returning here for gaming hardware and trade ins.
Highly recommend this place. Don't go anywhere GameStop! Loved the documentary on Netflix too. :)”
“Had a real issue with our account today and the Young lady took care of us with it. She is the best and amazing. Thank you so much if I could give you 10 Stars I would in a heartbeat. Everyone don't deal with the 611 metro operators. Cause to screw Alot of stuff up. Cause they did us. But the young lady did everything to fix it even though it took along time. But she's the best. Thank you very very much again ??”
“This is one of the best, best buys I've been too! When I came in months ago to shop for a TV the agent took his time was honest and helped me pick a TV that fit my needs and I left happy. The next time I had a issue with my iPad (not a shocker it's apple ?) and they took it and sent it in, apple didn't fix it the first time and you guys were helpful and honest and got it sorted and finally got it sorted and left happy! Jazz from geek squad did such an amazing job making sure I was taken care of! Cannot recommend enough”
“I have been helped by Matteo twice, months apart, and I must say that he does a fantastic job and makes you feel like he is doing everything he can for you. (I have been helped by others here as well and have always had a good experience. Just wanted to give him a special shout-out.) I've been with Metro since 2017 and it has been very positive overall. They are a great option and South Campbell store is a great choice for an in person visit!”
“We asked 4 different workers, one being literally one isle away from what we were looking for and were told they didn’t have what we we’re looking for.. even after showing them it said they were in stock online. We were walking out and asked Sam in the self check out area and she saved the day with her super helpful great attitude and just happy to help! We appreciate that so much after the others acted like they were inconvenienced to check .”
“Love them, Vanessa is wonderful, does an amazing job helping find what I need, Victor is awesome as long as you communicate with him about things. I recommend this place over and over.”
“***Edit***
They resolved the issue with a bill credit.
Sent a family member in to pick up an order for an upgrade and instead they slammed the account with a brand new line and changed the account password. Had to spend an hour on the phone with customer service and still have to make a return trip to send the device back in then replace a whole new upgrade order again. Not mad, just disappointed that a rep would put their own financial interests over that of a customer. All he had to do was just hand the device to her and complete the upgrade, instead he added a new line and canceled the trade in.”
“We had a great experience here. Kelli helped us buy two new phones at the line and get lots of accessories and answered every question incredibly thorough. She was kind and terrific.”
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“I came into this location today and had a unique problem with my phone. Presley was a hero and solved it within minutes. This young lady needs recognition! Outstanding service!”