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“Dexter McVay at the AT&T store on Sunshine in Springfield, Missouri truly went above and beyond. He took the time to help me understand the best upgrade options for both my iPhone and Samsung, making the process easy and stress-free. He also worked with my brother-in-law to review his plan, upgrade his iPhone, and even save him money. Dexter was incredibly relatable, knowledgeable, and genuinely invested in helping us find what worked best for our needs. His outstanding customer service turned a routine visit into a positive, confidence-boosting experience. This is the kind of service that builds trust and keeps customers coming back.”
“Adam was great!! He was very patient with me and made sure I had the right phone for my needs. He made sure I knew how to work it and switched the information from my old phone onto the new phone. Malik was also very sweet and helped me understand some of the new settings. Overall, it was a very pleasant experience and I tell all my friends to go to that AT&T store. Definitely a 5 star experience!!!”
10AM - 6PM
3867 S Campbell Ave, Springfield
Mobile Phones
“Ashley at Cricket Wireless is awesome. She was very professional and knowledgeable. Also very fast at what she does. I would recommend this store to everyone I know.”
10AM - 6PM
1330 E Battlefield Rd, Springfield
Mobile Phones
“Corey from CPR was outstanding. If I could give above 5 stars ? then I would. The Customer service skills were through the roof. His knowledgable and technical skills were A+. We were driving all around town trying to get this phone fixed. In no time flat Corey made our rather complicated problem look easy. He even helped us with the claim. Transparent pricing. Will be a repeat customer.”
10AM - 7PM
3530 W Sunshine St A, Springfield
Mobile Phones
“I called the S Campbell Springfield MO location prior to calling this one. The girl that was working was very impolite, seemed bothered to be answering my call, and when asked if they sell iPhones, her response to me was “well yeah, we’re a phone company…”. I then told her I’d call another location, which is when I called W Sunshine. Katie answered all of my questions and was so polite and thorough in her explanations. This will be the only Cricket location I use moving forward. Thank you, Katie!”
10AM - 7PM
2545 N Kansas Expy, Springfield
Mobile Phones
“So I have had difficulty moving my landline to a cellular line… It is a long, horrible story! But when I came to the Cricket location on Kansas Expressway in Springfield, Missouri, the store manager a man by the name of AJ was not only able to make sure what my problem was and get my problem resolved he was able to navigate multiple customers by himself until his second employee came in the building. The customer service here was impeccable.”
“I still need to get more familiar with you the phone. It appears to not have a biometric or other code to open the phone. My. Old phone had both. There are other things that I need to check.”
10AM - 7PM
1538 S Glenstone Ave, Springfield
Mobile Phones
“This is the only cricket store I will go to. I'm always treated good and they always are helpful and knowledgeable. Payden and Alex will give you the hookup. Check them out.”
“Chris was so helpful and fixed my Wife's phone. After Cardinal computer repair wanted to recharge me for the same problem they already fixed. They only gave me a 2 month warranty and the phone started to have problems after the warranty was expired. I brought it back to the store and they wanted to recharge me full price. So I called I am Wireless and they knew the problem over the phone and had the part in stock and fixed it right away and charged me cheaper then Cardinal computer repair wanted to charge me. They are the best. Thank you Chris and I am Wireless !!! I really appreciate it.”
“I was just in there and talked to Duncan. He helped me with everything I asked and was very nice. Took time to explain everything. I had questions about my bill and he broke it down and printed it out for me so I can understand it better I would highly recommend if you were an AT&T customer go in and talk to Duncan”
“Brad and Naomi were amazing representatives! It's hard to find attentive workers at the physical stores..... but, they went above and beyond to correct the mistakes made via call center!If you need assistance their your go to team!”
“Got my new cell from Justin, Highly recommend talking to him if your looking for a new cell or service. Great costomer service and takes the time to work with you and help with your phone needs. Will be going back in fth future for my family's phones.”
“Sarah was very nice and friendly very very helpful very professional went way beyond my expectation of a sales lady that wasn't trying to get me to spend more than I needed to and a very nice person overall..He even helped Troy wouldn't break my new phone as quickly and help me out obtaining a case and a screen protector protectorTHANKS”
“Rose M. is the best sales/resource in any of the AT&T stores in Springfield!!! I put the wrong number of satisfaction shes a 5 alll day!!!! Which is why shes #1 at what she does!!❤️?❤️?❤️?”
“Everyone was so nice! The gentlemen greeted me as soon as I walked in and helped me with everything he could possibly help me with. I do recommend this location.”
10AM - 7PM
1540 N Glenstone Ave, Springfield
Mobile Phones
“The most amazing crew to ever run a store! Tyler, Kailey and chance are so helpful and comforting, their customer service is above and beyond! They provide an exceptional experience and are all well versed in what they do for the company. I’ve seen them be helpful and warm to every single person that comes in! What other team would be willing to learn Spanish in order to help a larger customer base? You want great service? Come to the north glenstone cricket!!”
“Dayana is FANTASTIC! She fixed my phone so I didn't have to buy another one. God bless her! Praise the Lord! I would definitely recommend Metro PCS very highly.”
“Just came into the store on Chestnut and these ladies took the best care of my son and I, not to mention that their amazing attitudes made our day! Keep up the great work!”
“I was very grateful for the help I received at the AT&T store. The staff was helpful and friendly, and answered my questions clearly. I left with everything taken care of that I needed.”
“I came in on June 22, around 6pm. Jared was there and helped me out tremendously. Even though he couldn’t fix my phone, Jared was patient enough to limp my old phone into transferring my files. My phone didn’t have any files backed up, and if Jared wouldn’t have done this, I could have lost all of the stuff on my phone. Jared went above and beyond, and even stayed late to get me my new phone. I am not from Springfield, so I really wanted to get this done so I could more easily get back to PA, and Jared made it happen. Thanks Jared for helping me and for being an awesome person. May God richly bless you for the kindness you showed me.”
“I had gone to the Corporate Verizon store near National and Battlefield earlier in the day. They were very unprofessional and hateful. At that point I went to your store at Battlefield and Bypass 65. There was a representative named Rob that was so very knowledgeable and pleasant. It was a breath of fresh air. I will always do business at that location because of Rob. He is a great asset to your company.”
“Corey and Jevin were great help despite me being a bad customer and coming in super close to close. They stayed late and dealt with us without any complaints! They are very knowledgeable in the products they work with and were happy to explain the details even though they were already staying late. Thank you guys!”
“Such exceptional service given by Kobe! He was knowledgeable, warm, friendly, professional, and helped us with a smile. Thank you for taking such great care of us! If you need to make the switch to Verizon from another carrier, go see Kobe!”
“Had an amazing experience! Tony and Trey were amazing! They were super friendly, very knowledgeable about their products & services, went out of their way to make sure we were happy, and did it all with a "G" rated sense of humor. We would definitely recommend this location!”
“Great Service! They went over and above to help us with a SIM card issue that I created. They care! Something that is I appreciate as a small business owner.We live in the country and really like their WiFi mini tower that is a cell phone line. Works great!”
“We FINALLY have a solution for rural internet! (...or lack thereof.) The T-mobile 5G home internet package is both affordable and an effective solution for the DISMAL speeds, connectivity, and frankly, the customer service that Verizon had previously offered us. There are no wired options within a mile of our rural home, but the 5G setup we got here was a game changer. Thank you!”
“Had a real issue with our account today and the Young lady took care of us with it. She is the best and amazing. Thank you so much if I could give you 10 Stars I would in a heartbeat. Everyone don't deal with the 611 metro operators. Cause to screw Alot of stuff up. Cause they did us. But the young lady did everything to fix it even though it took along time. But she's the best. Thank you very very much again ??”
“My daughter and I were having trouble with our phones. CODY immediately helped us when we entered the store. He was great at asking the right questions and was able to solve our phone issues in just minutes. He went above and beyond by checking into our phone case replacements for us. I highly recommend the US Cellular on Glenstone because of employees like him. We will be going back to Cody when we are ready for new phones!”
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“Ethan helped me with my charger port, getting lent out and making it where I can charge my phone again. He had it done in less than a minute and was very professional about it.”