This USPS location at 500 W Chestnut Expy provides reliable mail and package delivery services to millions of addresses across the country and worldwide. It manages over 30,000 retail locations and offers walk-in passport services, which can also be booked by appointment. Customers consistently find the staff friendly, helpful, and professional, often praising their kindness and efficiency. Many reviews highlight how quickly and smoothly passport applications are processed, with some customers noting that the staff keeps lines moving and makes the experience pleasant. The location is appreciated for its helpful service, especially in assisting first-time passport applicants. However, some mention that staffing can be limited, which can lead to longer wait times. Overall, this USPS branch is known for its good customer service, quick passport processing, and dedication to serving the community's mailing and travel needs.
Had an excellent experience getting our passport photos taken. Samantha was welcoming and friendly when getting us set up for our appointment. The photographer was fast and efficient. A nice facility and very helpful staff.
August 2025
Passport services offered by appointment. Staff are friendly and helpful. However there are not enough staff which is what happens when you defund government services.
July 2025
Excellent passport services and courteous, accommodating staff in all areas. Thank you all @ 500 W Chestnut Expressway
