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“I can't say enough about the service I received from Sharde' at the UPS store. I've always traveled out of my way to visit this location because I know I'll receive excellent, professional, and friendly service every time. This visit was no different.
I was feeling dejected after realizing I was unprepared for my return and was about to leave when Sharde' stepped in. She stopped me, asked what was wrong, and presented a clear solution. She wasn't just helpful; she was empathetic. She gave me a quiet space to complete my tasks and never rushed me, even as a sudden rush of customers came in.
The entire team handled the influx with remarkable efficiency and good humor. I overheard their interactions and was impressed by their quick, succinct knowledge of store policies and prices. Everyone was assisted quickly and left in good spirits. Once I was ready, Sharde' gave me her full attention, looked me in the eye, and sincerely thanked me for my business. This experience with her truly made a frustrating return process feel like a pleasant one.”
“Sherri totally helped me out when Amazon messaged to tell me that they never received my return and were going to charge me! Thanks for keeping better track of stuff than I ?”
“Major shout out to the lady who made my day! I went i today with no clue what I was doing but i needed to pri t stuff. .asap. . the woman that helped me was kind and considerate to say the least! Not pushy, or impatient or bothered my lack of knowledge. She was just an amazingly nice lady who is amazing at her job. She greeted every person that walked through the door like they were the only only cuatomer there. And she's incredibly fast and thorough. My faith in customer service really need renewel. I got it today thanks to Ms. SHONEE (spell check im sorry!) The world needs more of you!! And thank you for my copies!”
“FastSigns did a great job with our order, they were easy to work with and had very reasonable prices compared to other quotes we got. They even donated and installed a floor graphics print for an event for our non-profit Head Start organization.”
5:30AM - 9:30PM
9813 Air Cargo Rd, St. Louis
Shipping Centers
“My local branch is great, but God forbid your freight goes through Midway. I ship NFG, and get 4 shipments per week on average, and my fish shipment was missed in Midway. There were 6 flights following the flight they missed that the order did not get on before getting on one that landed after they closed. When you ship NFG, this is supposed to be guaranteed or your don't pay. I called corporate in Texas and was told to kick rocks, they are not honoring this, as they don't have as many flights. What a joke! Any excuse to not live up to your obligation. Very frustrated with the way they treat customers.”
“I've been employed by USFI for 6 months now. It has been a great experience. I have had the pleasure of experiencing extreme growth within the company. Their commitment to the company's they serve is like no other. They're continually implementing productive processes to ensure they maintain a successful relationship with their clients. They've worked hard to ensure they are maintaining a positive environment for their employees. I'm very proud to be part of the USFI team.”
“Malik was so helpful during the call I had made. I dropped off a package on the weekend and didn’t think to pick up a receipt to track it. I did have the app and there was no progress made. I was scared the package got lost but he reassured me that the FedEx driver just picked up the packages since they don’t have pick ups on weekends. Thank you so much for your kind soul and patience.”
“I was growing impatient with the arrival of a delivery. Alexia took the time to place a call to find out exactly how far the package was from its destination. I appreciate that greatly. I am happy that she handled the transaction.”
“Dottie was so helpful to me this morning when doing a passport application. She checked every document and explained the process to me. I really appreciated her taking her time and making sure I had everything I needed!”
“Whoever Crystal is, she went above and beyond to help locate a package, I assumed was scattered across the cosmos. Within fifteen minutes, it was here. ? Even if it wasn’t, her kindness made my day.”
“I went in for an interview but the hiring manager was out due toa conference. The employees were very nice and showed me around. I hope to work for this company in the near future!”
“This is a review for mail carrier Eric Ramirez. Eric took over for our regular mail carrier who went on maternity leave. We had a problem receiving some mail and he went out of his way to find out what the problem was even after working many hours. He's a valued employee and his positive attitude and friendliness was a pleasure and a rare commodity today.”
“Great customer service! The staff was patient and friendly. I accidentally left my driver's license behind, and they safely stored it for me until I could pick it up. Really appreciate their honesty and professionalism!”
“I had a complicated print job that turned out to be more than this location was really set up for — but Crystal worked with me through every twist and turn to make sure we got it right. Multiple Zooms, file checks, back-and-forth — and she stayed kind, patient, and professional the whole time. Huge thanks to her for seeing it through. The final piece looked great.”
“I’ve utilized this post office for 4 1/2 years prior to moving and today I’ve had the best customer service experience. Mr. Hemphill assisted me with retrieving a package that had the wrong address on the shipping label. I spoke to him last week and after he got my information, I told him I will be in contact. By the time I called him the package was already in route to be delivered to the wrong address. He was able to contact the carrier and have the package held back at the facility for me to pick up.
Couldn’t have been more grateful. Thank you Mr.Hemphill !”
“Jennifer is absolutely the best customer service personnel I've come in contact with! She's polite, knowledgeable, and friendly! The reason I use this usps location!!”
“We still feel the need to take letters INSIDE the post office, after a number of our letters placed in the drop box were stollen last year and thief’s took the checks and forged them for large amounts of money.
I was assured there is a new box that locks better, but we are weary.”
“This post office is right next to my work, so I frequently go there. The woman that works this small post office is incredible and provides exceptional customer service.”
Open 24 hours
7339 Gravois Ave, St. Louis
Shipping Centers
“I love the way they are located inside Walgreens that's opened 24 hours. That made it REAL easy to get my sons birthday presents out to Colorado since I didn't finish packing them until 2AM. HECK OF A LOT CHEAPER THAN USPS!!!!”
“I go to this FedEx multiple times a month for work and the customer service from Kirk is unmatched. I once came in with 9 different items to mail to different addresses and he took his time to help me with each one and ensure it was going to the right location. Everyone is so friendly and helpful and I truly appreciate the genuine care they have for their customers.”
“I have recieved courteous & professional service from postal clerks, and on the other hand recieved service from rude, unprofessional clerks. This is the location assigned to my residence. So I enter with a smile my on my face, picing up and discarding tickets & receipts from previous customers. We must be the change we want to see...”
“I recieved exceptional customer service from the representative Ranisha and the male manager on duty. Ranisha immediately greeted with a smile and helped me solve my package issue with a positive attitude. She was professional and knowledgeable. I will be returning to this location for all my postal needs. Thank you guys again for saving the day!”
“I had a wonderful experience with this FedEx and it was of one employee who went above and beyond for me! I have never had such a great experience and someone pay such attention to detail for me when getting my friends done anywhere. His name is Tommie and he goes above and beyond! I told him to call me if there was any thing that he had a question about, but obviously from past experiences I wasn't expecting him to call, BUT HE DID! He wanted to make sure everything was just right and perfect”
“Very cool. Safely masking up. Social distancing. Printer on site for printing off return label. Located inside Walmart. Would definitely recommend taking advantage of the service.”
“I had an appointment for my passport application and Lottie was very helpful walking me through the requirements. She was so kind to wait for me to go and get cash since I only had the credit card with me. She was very professional and friendly, making the event smooth and pleasant. Thanks Lottie. You are amazing.”
“as an adopted American they don't make getting your passport an easy process, but Annie went out of her way to make it seamless! she's very kind too and just brightens the day even waiting in long lines”
“Michael was amazing help to me. He went above and beyond to help me with a tracking number for a package. He did everything he possibly could to locate information. He definitely needs to be recognized for his work ethic.”
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“I will NEVER shop at Home Depot or Lowe’s again unless I’m forced to for some reason. Schnars has 10/10 customer service. Let me tell you about my great experience.I needed a new weed eater so I walked into Schnars. I was immediately greeted by a gentleman who I believe is named Jacob. Not in an aggressive sales way, but more of a helpful greeting.I set my sight on what looked like a pretty good deal, but was kindly directed to an even better deal which would save me money and get me a blower, weed eater, and 2 batteries for a great price, which turned out to be an obvious choice. They threw in a free Echo hat just because they are nice . Honestly, I needed another hat, so I was happy.Turns out I forgot the second battery that came with the set. A few hours later I was SHOCKED to see that the same gentleman showed up to my door step just to personally deliver the battery to me. Who even gives such great customer service anymore?Anyway, I felt compelled to leave this review because I’ve now been there like 10 times and have had a great experience each time.”