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“I love this Sutherlands. It's in my area. They have everything. Their prices are always low and the staff know their business. They are really a secret here, plus, the post office is here too. Well I hope that was helpful. Have a great day!”
“Outstanding service Parts dept. . able to track bolts even the Manufacturer of the equipment couldn’t get their hands on. On following visit didn’t have bolt I needed but was able to point me in the direction of a competitor that did. Pure Class this outfit is and will always be the first place I come to in the future.”
“Been going to Johnstones in 4 different states for over 20yrs and dont have 1 complaint. The guys at the Springfield store are great. I'll continue to go here until I expire”
“I don't know what I would do without these people they have every specialty kind of door lock and handle everything you would need for commercial restrooms for the door locks and the hardware”
“This is a great place! Fast enough to keep tou from getting bored, slow enough to do a pretty good job. 100%... No but still very good!Best part was the enthusiasm these guys brought to the table!Friendly and hard working!”
6:00 AM - 10:00 PM
1850 E Primrose St, Springfield
Hardware Stores
“Shout out to Marcos! My motorcycle dropped a carburetor screw on the way there. After finding one in the store, I was unable to put it on, but Marcos offered to find a wrench for me, which he did, and helped me secure my carb back on, and the offered to get me a water to drink. Cycle started right up, and was able to be on my way. Every business should PRAY to find an employee like Marcos.”
“My husband and I were at menards on Eastgate in Springfield mo, on March 23,2024 and were in the lighting department and we were unsure of what we wanted or needed and a young man named Dustin helped us for almost an hour. He help us make sure we got the right bulbs for the fixtures we chose and was very patient and knowledgeable. We purchased 2 fixtures and the bulbs and then went to the light switch department and he showed up there to check on us and again helped us find what we needed. Menards needs to be very proud of him!”
“We purchase a lawn ornament for Christmas, a large Angel. Brought it home and could not figure out how to put it together. I went to Home Depot and spoke to customer service. They were wonderful, asked me to bring it in and they would put it together. They did and wow, we were happy campers. a big shout out to the customer service department at the Springfield, MO. store.”
6 AM - 9 PM
2104 E Independence St, Springfield
Hardware Stores
“Want the commend the customer care service of this story. I had a crazy circumference a d ended up here. My cell phone wasn't working abd I was nothing short of a mess. I needed to use the phone. The managers were called heard my situation a d went above and beyond to help me. We already often drive from Branson area area to this store but you can bet this is the store we will use from here on out.”
“Want the commend the customer care service of this story. I had a crazy circumference a d ended up here. My cell phone wasn't working abd I was nothing short of a mess. I needed to use the phone. The managers were called heard my situation a d went above and beyond to help me. We already often drive from Branson area area to this store but you can bet this is the store we will use from here on out.”
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“Since you are tired of non-existent customer service in other bigger stores, come instead to Consumers Hardware,1844 N. Glenstone in Springfield. I have traded here before and will be back! The folks here will bend over backwards to tryto help you get exactly what you need.”