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“I was ready to leave Verizon due to some issues and went in the store to figure out what I needed. Ended up having an amazing experience at this store with Brenden there helping me. He walked me through everything I asked. Showed me a breakdown of my bill and gave me all the different options. Ended up with a new phone and a lower bill!”
10AM - 7PM
185 Watson Plaza, St. Louis
Mobile Phones
“Our new go to place for cell phone repair! Was extremely easy to get an appointment to replace the back of our iPhone, and they knocked it out and only a couple of hours!”
“Susan was great! She was very detailed, informative and helpful. She is what customer service should be and I appreciate that! I'm happy w/my service as well.”
“John was great. I thought that I would lose my data because I was lock out and did not know my password to access my old phone he was patient helped save all data on to my new phone. He then help my 82 year old brain set up everything. I lost nothing. He was fantastic”
10AM - 7PM
794 Gravois Bluffs Blvd A, Fenton
Mobile Phones
“My husband cracked his phone screen. We went to CPR and they quoted us about an hour for repair. They had the screen replaced in less than 30 mins. They were super nice and I would recommend them to everyone!”
“Great experience with the owner of this establishment he was very helpful with making my old phone with a new sim and phone number without losing any of my data from my old phone. He took the time to explain everything that he had done 9.5/10 ??”
“We’ve been taking our home & personal computers to DD for maintenance and repair issues for several years. Matt and his group are always prompt, friendly and efficient and their charges always seem very reasonable. We’ve had only positive experiences with them.”
“Rashunda made our experience of upgrading my iPhone so easy! She is helpful kind, tech savvy, and so patient! I would 100% recommend going to her for all of your AT&T needs, but especially for iPhone upgrades!”
“We had immediate and excellent service. The problem was addressed with expertise and handled quickly and easily. The team member was professional, knowledgeable, personable, and exceeded our hopes and expectations.”
“I strongly recommend the Phone Doctor in Kirkwood for repairs to any cell phone or tablet. Trustworthy, efficient, competent service. The parts arrive on time and they make the repair quickly right in front of you. Your Google search results will push you to go to Ubreakifix or some other large chain, but they will never match the service or price you receive at the Phone Doctor in KIrkwood. Great job on my Pixelbook screen repair and at a great price!!!”
“I recently had my Samsung S24 Ultra front fixed at Wireless Freedom, and I couldn’t be happier with the service and the phone’s performance afterward!
The team at Wireless Freedom did an outstanding job — fast, professional, and with great attention to detail. My phone looks brand new again! The front glass and display are crystal clear, and the touch sensitivity feels just as smooth as when I first bought it.
The Samsung S24 Ultra itself continues to impress — the camera quality is stunning, the display is incredibly sharp, and the overall speed is unmatched. The wireless features, from charging to connectivity, work flawlessly after the fix.
I truly appreciate the care and quality of work provided by Wireless Freedom. If you ever need a repair or front fix, I highly recommend them — they combine excellent craftsmanship with friendly service.
Thank you, Wireless Freedom, for bringing my S24 Ultra back to life!
⭐️⭐️⭐️⭐️⭐️ (5/5)”
Open 24 hours
331 N New Ballas Rd Unit 411602, St. Louis
Mobile Phones
“Straightforward service without the bait and switch pricing. Payment was fast, and shipping was free. I was thoroughly impressed and will use this company again. No wonder they have high ratings!”
“Excellent service! I brought my phone in because my camera was blurry from the inside. They opened the phone and tried cleaning it, but then realized the camera itself was damaged due to internal debris.
Even though this wasn’t their fault at all, they went above and beyond. They ordered the replacement camera themselves, installed it, and only charged me for one labor. They were honest, professional, and incredibly kind throughout the whole process. I was very happy with the work they did and would absolutely recommend this shop.”
“Best Verizon location around. Lance is amazing will go above and beyond to make sure your taken care of. When you go here ask for Lance you will be happy with the results.”
“Went in with a mail issue on phone. After a little experimentation, Antonio was able to fix our problem. Spent time explaining new packages and phones too. Very helpful.”
“We had an outstanding experience with Holly. She was knowledgeable, patient, and took the time to explain all our options without any pressure. She listened and helped resolve our issue quickly. The entire process with her was smooth and stress-free. We had been at another store down the street and received below average service. Holly gave EXCEPTIONAL customer service from start to finish!”
“The team at Chesterfield Valley AT&T was very helpful and took the time to make sure my phone upgrade and transfer went well. They were courteous, knowledgeable and patient. Much appreciated!”
“This young man was VERY helpful! I told him why I was there & he from here he knew what to do!
I had a bad experience hours before at your south county location. Which left me to leaving.
I will go back to Kendrick J for future help.”
10AM - 8PM
653 Gravois Rd, Fenton
Mobile Phones
“Jackie was wonderful, very knowledgeable, not pushy! She does her sales the proper way! It was a pleasure working with her! Keep a smile on your face, it might change someone's day, if you see someone without a smile give them yours, it'll always come back!”
“I had a problem with my phone due to accumulated dust & lint in the charger port. The tech on staff was able to just pull out a tool, get the junk out of there, and the phone was charging again, good as new. The whole service call lasted only a few minutes and I was ready to go once more. Amazing service!”
“They always do a great job helps people and stand by their word and I would recommend everyone to come here for their phone needs and services ,I will give a 10/10 for all their service”
“Aileen is always very attentive of our needs , she is amazing and never makes you feel rushed and makes sure we are well taken care of . I've Been going to the same store for now almost 2 years now thanks to her”
“I bought a new iPhone 15 online from Verizon. This us a purchase where someone from Asurion comes out to your house to deliver and setup the new phone. As luck would have it, Verizon was having an outage when we attempted to activate the phone and it did not work.. I was told the phone would likely start working by the next morning.
Unfortunately, it was not working the next day so I decided to take it and the old iPhone to the Verizon/Cellular Sales Store in Ballwin. A sales associate Matt Karis enthusiastically tackled my problem. He quickly determined that my account was “hung” because of the attempted activation during the outage. Matt skillfully untangled the issue with Verizon tech support and got the account unhung.
Because it was an online purchase, it would have been valid for him to send me on my way to transfer the data between the old and new phones at home on my own. Instead, he demonstrated great customer service by volunteering to do the data transfer in the store where he could monitor it and address any subsequent issues if necessary. I was greatly relieved when he performed the nerve wracking procedure without any problems!
Matt also took the time to compile a list of current Verizon discounts and offers for me. Another associate Brian showed impressive depth of knowledge explaining some of the complex Verizon discount interdependencies.
I highly recommend this store and Matt and Brian in particular for their outstanding customer service and technical expertise. I greatly appreciated their positive spirit of helpfulness and care.”
“Every guy working here on 2/13 was a HUGE green flag! Keith and Carson helped me with A LOT of bs and were extremely patient and so very knowledgeable! I shall continue to come to these dudes for any problems that I may have!”
“Phenomenal customer service from start to finish. Ivvy was incredibly attentive, patient, and thorough in answering all of my questions. Truly exemplary service she did an outstanding job.”
“Stephen Thomas was wonderful! He worked with us on resolving a complicated issue with our cell phone, which were quite challenging. At all times, he was professional, pleasant, and he fixed our problem in the best way! I would definitely recommend this T-Mobile!”
“I don't understand the negative comments, this place is excellent with customer treatment, good discounts, I recommend it, good experience, my favorite store...”
“I’ve been to this store twice, and always been amazed at not only the Customer Service, but the gracious help they give you without exorbitant amount. In fact, they were those two times that my phone needed to be clean because he connection terminal was dusty or wet. Sam, technician provided the friendly and courteous service, quickly analyze the two problems, and as I was waiting, he quickly resolve the issues with just a couple of cleaning treatments. He charged me $30 for the first time of cleaning my phone terminal, but the subsequent time, or recently, he did charge me to send. I had a faulty charger, and he actually replace the cable attached to the charger. Even then he did not charge me, and I was Just amazed of his gracious treatment. Anyway, I highly recommend the store because of its friendliness, prompt treatment, and thorough analysis of the problem. I will definitely go back again, and encourage you to consider the store as your place for not only repairs, but phone service.”
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“We had such a positive experience with Tara who works at this location. I brought my elderly neighbor in who needed help with her phone and Tara was so helpful. She was very patient with my neighbor and showed her ways she could reduce her bill each month.
Thank you for the positive experience!”